UNO Network issue

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UNO Network issue

Incident Report for IT

Resolved

All systems are operating normally. This issue is resolved.
Updated by Loren Frerichs

Posted Dec 06, 2019 - 12:04 CST

Update

All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Loren Frerichs

Posted Dec 05, 2019 - 16:57 CST

Monitoring

Issues appear to have subsided, and most systems are performing as expected. We're continuing to monitor for any reoccurring problems. Cash registers in Milo Bail Student Center are still having issues.
Submitted by Loren Frerichs

Posted Dec 05, 2019 - 16:30 CST

Identified

ITS has identified the cause of the issues and is taking steps to remediate impact to affected services. The majority of connections have been restored, some voice over IP phones are still off line.
Updated by Loren Frerichs

Posted Dec 05, 2019 - 14:05 CST

Update

We are continuing to investigate this issue.

Posted Dec 05, 2019 - 13:26 CST

Investigating

Potential problem with EAB Network is under investigation. Technicians are investigating the issue.
Reported by Anna Berg
Submitted by
Questions 402-472-3970 or support@nebraska.edu

Posted Dec 05, 2019 - 13:23 CST

This incident affected: Infrastructure (Network Backbone, OMAHA - Wireless Network Connections).