ACD Automatic Call Distribution System under investigation

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Incident Report for IT

Resolved

All systems are operating normally. This issue is resolved.
Updated by Kevin Hopper

Posted Sep 14, 2018 - 09:59 CDT

Investigating

Potential problem with ACD Automatic Call Distribution System is under investigation. Some users have experienced the inability to sign on to the system. Technicians are investigating the issue.
Reported by Dick Cassidy
Submitted by Kristy Kennedy
Questions 402-472-3970 or mysupport@nebraska.edu

Posted Sep 14, 2018 - 09:06 CDT

This incident affected: Communication & Collaboration (Telephone Services).