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Duo Call Option under investigation
Incident Report for IT
Resolved
All systems are operating normally. This issue is resolved.
Updated by Kristy Kennedy
Posted Nov 05, 2018 - 11:51 CST
Monitoring
Duo has completed the migration to an alternative telephony provider has completed and phone call authentications are now completing successfully.

They will continue to monitor the issue and will post and updates when the incident is considered fully resolved.

Please check back here or subscribe here for further updates.
Submitted by Kristy Kennedy
Posted Nov 05, 2018 - 10:16 CST
Investigating
Potential problem with Duo's Call Authentication Option is under investigation. All other options are currently working.
Duo is aware and technicians are investigating the issue.
Reported by Kristy Kennedy
Submitted by Kristy Kennedy
Questions 402-472-3970 or mysupport@nebraska.edu
Posted Nov 05, 2018 - 09:47 CST
This incident affected: Information Security (Two-Factor Authentication).