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More info at go.unl.edu/status or if you have questions or concerns, please contact ITS Computer Help Center 402-472-3970 or toll-free 866-472-3970 or Email: nusupport@nebraska.edu
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Amazon SES under investigation

Incident Report for IT

Resolved

All systems are operating normally. This issue is resolved.
Updated by Bryan Fitzgerald
Posted Nov 06, 2025 - 14:47 CST

Monitoring

All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Bryan Fitzgerald
Posted Nov 06, 2025 - 10:25 CST

Identified

ITS has identified the cause of the issues and is taking steps to remediate impact to affected services.
Updated by Bryan Fitzgerald
Posted Nov 06, 2025 - 08:51 CST

Update

We are continuing to investigate this issue.
Posted Nov 06, 2025 - 08:36 CST

Investigating

A problem with Amazon SES is under investigation. Technicians are investigating the issue.
Submitted by Bryan Fitzgerald
Questions 402-472-3970 or support@nebraska.edu
Posted Nov 06, 2025 - 08:31 CST
This incident affected: Communication & Collaboration (Amazon SES / On-Prem SMTP Relay).