ACD Telephone Service impaired service

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Scheduled Maintenance Report for IT

Completed

Work completed. Telecom will continue to monitor server.

Posted May 10, 2019 - 21:28 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 10, 2019 - 20:00 CDT

Scheduled

RFC 5590: ACD Telephone Service will have reduced performance during maintenance. Direct impact: ACD users logged into the system during maintenance will experience the system rolling between controllers but should not lose service. ITS will be installing an application patch to the ACD servers during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu

Posted May 09, 2019 - 16:24 CDT

This scheduled maintenance affected: Communication & Collaboration (Telephone Services).