DNS Name Resolution under investigation

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Incident Report for IT

Resolved

All DNS systems are operating normally. This issue is resolved.

Updated by Loren Frerichs

Posted Sep 13, 2017 - 09:37 CDT

Monitoring

All DNS issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.

Submitted by Loren Frerichs

Posted Sep 11, 2017 - 16:20 CDT

Investigating

Potential problem with DNS is under investigation. Technicians are working with the vendor to resolve the issue.

Reported by Michael Wesely
Submitted by Kevin Hopper

If you have questions or concerns, please contact ITS Computer Help Center - 402 472 3970 or toll-free (866) 472-3970 or Email: mysupport@unl.edu

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On Twitter: @StatusUNL

Posted Sep 11, 2017 - 13:04 CDT

Identified

ITS has identified the cause of the DNS resolution timeouts and response issues and is taking steps to remediate impact to affected services.

Updated by Loren Frerichs

Posted Sep 08, 2017 - 13:56 CDT

Monitoring

All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.

Submitted by Marsh Burchell

Posted Sep 06, 2017 - 21:21 CDT

Investigating

Potential problem with DNS Name Resolution is under investigation. Slowness has been detected. Technicians are investigating the issue.

Reported by Cliff Ritz
Submitted by Kristy Kennedy

If you have questions or concerns, please contact ITS Computer Help Center - 402 472 3970 or toll-free (866) 472-3970 or Email: mysupport@unl.edu

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On Twitter: @StatusUNL

Posted Sep 06, 2017 - 11:16 CDT

This incident affected: Infrastructure (IP Address Management (DNS/DHCP), LINCOLN - City Campus Wired Network Connections, LINCOLN - East Campus Wired Network Connections).