Status
Welcome to the University of Nebraska IT status page. Here you will find real-time information about status of our services.
Services with * indicate dashboard display only, 3rd Party component--to receive notifications go to the vendor status page.

More info at go.unl.edu/status or if you have questions or concerns, please contact ITS Computer Help Center 402-472-3970 or toll-free 866-472-3970 or Email: support@nebraska.edu
Follow IT Status via Twitter: @StatusNebraska
DHCP issue impacting Printers, IOT and Remote desktop connections
Update - PRB-1399 Some devices continue to intermittently drop their host name from DNS. This issue is only occurring on dynamically assigned addresses. ITS will continue to work with the vendor and provide an update once available.
Mar 17, 2023 - 15:57 CDT
Identified - A vendor hotfix was installed Friday (10/7) at 17:15 however we are still seeing the issue occur for users as of this morning (10/10).

As of now, some devices continue to intermittently drop their host name from DNS. This issue is only occurring on dynamically assigned addresses. ITS will continue to work with the vendor and provide an update once available.

If you are needing to get a device online in the meantime, please request a static network registration https://its-forms.nebraska.edu/202625800890049.
Oct 10, 2022 - 09:58 CDT
Monitoring - A fix has been applied all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Bryan Fitzgerald
Oct 07, 2022 - 18:03 CDT
Identified - ITS has identified an issue related to printers unable to access the network. ITS has worked with the vendor and will be installing a hotfix today at 17:15. This fix is expected to prevent this issue in the future. If you have a printer that is not connecting after Friday 20:00, please restart the printer to have it renew its DHCP lease.

If you are needing to get the printer online in the meantime, please request a static network registration https://its-forms.nebraska.edu/202625800890049.
Oct 07, 2022 - 13:41 CDT
Investigating - Potential problem with Network printing is under investigation. Technicians are investigating the issue.

Questions 402-472-3970 or support@nebraska.edu
Oct 07, 2022 - 12:58 CDT
DNS name resolution under investigation
Monitoring - All systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Loren Frerichs
Mar 10, 2023 - 17:27 CST
Update - We are continuing to investigate this issue.
Mar 10, 2023 - 17:26 CST
Investigating - A problem with interment DNS name resolution is under investigation. Technicians are investigating the issue.
Reported by Eric Wingert
Submitted by Loren Frerichs
Questions 402-472-3970 or support@nebraska.edu
Mar 10, 2023 - 15:51 CST
Administrative & Business Operational
Business Applications (other) Operational
EMS Operational
Firefly and related applications ? Operational
MyBlue Operational
MyRecords Operational
MyRed ? Operational
Mavlink Operational
MyCSC Operational
MyNCTA Operational
MyPSC Operational
NeBIS/SAP Operational
NeSIS (PeopleSoft) Operational
WildcatsOnline Operational
Communication & Collaboration Operational
Communication tools (other) Operational
Digital Signage Operational
gMAV (Google Apps for Education) Operational
Office 365 (Email & Apps) Operational
Public Information Apps Operational
Telephone Services Operational
Website Services Operational
Zoom Operational
Cellular Services ? Operational
Desktop & Mobile Computing Operational
Desktop & Device management ? Operational
Kiosk printing Operational
Infrastructure Operational
Data Center Services ? Operational
IP Address Management (DNS/DHCP) Operational
Network Backbone ? Operational
Network Nebraska Operational
Regional | National Internet Service Provider ? Operational
Server and Storage Management ? Operational
Virtual Private Network (VPN) Operational
KEARNEY - Campus Connections ? Operational
LINCOLN - City Campus Connections ? Operational
LINCOLN - East Campus Connections ? Operational
LINCOLN - Residence Hall Connections (ResNet) ? Operational
OMAHA - Center Campus Connections ? Operational
OMAHA - Dodge Campus Connections ? Operational
OMAHA - Residence Hall Connections ? Operational
OMAHA - Scott Campus Connections ? Operational
Nebraska Innovation Campus Connections ? Operational
Research Center & Extension Connections ? Operational
Information Security Operational
Authentication / Single Sign-On Operational
Authorization Operational
Two-Factor Authentication ? Operational
Teaching & Learning Operational
Academic Technologies (Other) Operational
Canvas Operational
Technology classrooms Operational
*Third-Party Statuses (Web Display only) ? Operational
Apigee Apigee Login and Single Sign-On Operational
Atlassian Support Support Portal Operational
Braintree APAC Processing Operational
Braintree API Operational
Braintree PayPal Processing Operational
Braintree United States Processing Operational
*Duo Security Admin Panel ? Operational
*Duo Security Cloud PKI ? Operational
*Duo Security Core Authentication Service ? Operational
*Duo Security Phone Call Delivery ? Operational
*Duo Security Push Delivery ? Operational
*Duo Security SMS Message Delivery ? Operational
GitHub Operational
Google Apps Classroom Operational
Google Apps Docs Operational
Google Apps Drive Operational
Smartsheet Mobile/API Operational
Smartsheet SSO (Single Sign-On) Operational
Smartsheet Web Application Operational
Statuspage Email Notifications Operational
Statuspage SMS Notifications Operational
Zoom Cloud Room Connector-Display only ? Operational
Zoom Group Messaging ? Operational
Zoom Meetings ? Operational
Zoom Telephone Services ? Operational
Zoom Video Webinars ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Firefly/NeBIS upgrade Mar 21, 2023 06:00-06:45 CDT
RFC-11969: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Mar 03, 2023 - 15:10 CST
Greater Nebraska Network upgrade Mar 21, 2023 17:15-19:30 CDT
RFC-12023: All Greater Nebraska sites network will undergo maintenance. Direct impact: No impact is expected. ITS will be enabling full tunnel SD-WAN during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Mar 17, 2023 - 15:12 CDT
UNL Network - Sheldon Art Gallery impaired service Mar 22, 2023 07:00-07:45 CDT
RFC-12048: Sheldon Art Gallery network will have reduced performance during maintenance. Direct impact: Network outage in a small portion of Sheldon Art Gallery for up to 30 minutes. ITS will be moving switches to ring topology during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Mar 17, 2023 - 14:20 CDT
Firefly/NeBIS upgrade Mar 23, 2023 06:00-06:45 CDT
RFC-11970: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Mar 03, 2023 - 15:11 CST
UNO - Reporting Services down time Mar 26, 2023 08:00-10:00 CDT
RFC-12008: Reporting Services in Omaha will be unavailable during maintenance. Direct impact: Reporting servers will be unavailable. ITS will be to a new data warehouse during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Mar 17, 2023 - 15:16 CDT
UNK Telephones impaired service Mar 26, 2023 19:00-22:00 CDT
RFC-12038: Telephones in Kearny will have reduced performance during maintenance. Direct impact: We access and soft phones will be unavailable. ITS will be [updating certificates during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Mar 17, 2023 - 15:40 CDT
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Mar 27, 2023 00:00-03:00 CDT
RFC-11755: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 05, 2023 - 10:28 CST
Jamf Pro impaired service Mar 27, 2023 00:00-06:00 CDT
RFC-12025: Jamf Pro will have reduced performance during maintenance. Direct impact: Device deployment, enrollment and management capabilities will be impacted. ITS's vendor will be updating our Jamf Pro system during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Mar 17, 2023 - 15:44 CDT
Firefly/NeBIS upgrade Mar 28, 2023 06:00-06:45 CDT
RFC-11971: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Mar 03, 2023 - 15:12 CST
Firefly/NeBIS upgrade Mar 30, 2023 06:00-06:45 CDT
RFC-11972: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Mar 03, 2023 - 15:13 CST
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Apr 3, 2023 00:00-03:00 CDT
RFC-11783: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 05, 2023 - 10:29 CST
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Apr 10, 2023 00:00-03:00 CDT
RFC-11784: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 05, 2023 - 10:30 CST
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Apr 17, 2023 00:00-03:00 CDT
RFC-11785: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 05, 2023 - 10:35 CST
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Apr 24, 2023 00:00-03:00 CDT
RFC-11786: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 05, 2023 - 10:36 CST
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline May 1, 2023 00:00-03:00 CDT
RFC-11867: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Feb 03, 2023 - 16:44 CST
NeSIS - PeopleSoft System downtime including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline May 5, 2023 18:00 - May 6, 2023 12:00 CDT
RFC-11750: NeSIS - PeopleSoft System will be unavailable maintenance. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 05, 2023 - 10:16 CST
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline May 8, 2023 00:00-03:00 CDT
RFC-11868: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Feb 03, 2023 - 16:46 CST
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline May 15, 2023 00:00-03:00 CDT
RFC-11869: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Feb 03, 2023 - 16:43 CST
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline May 22, 2023 00:00-03:00 CDT
RFC-11870: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Feb 03, 2023 - 16:47 CST
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline May 30, 2023 00:00-03:00 CDT
RFC-11871: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Feb 10, 2023 - 11:03 CST
Past Incidents
Mar 20, 2023
NeSIS - PeopleSoft System downtime including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline
Completed - The scheduled maintenance has been completed.
Mar 20, 05:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 20:01 CDT
Update - RFC-12012 This work has been rescheduled to 03/19/2023 08:00 PM
Mar 10, 14:22 CST
Scheduled - RFC-11842: NeSIS - PeopleSoft System will be unavailable maintenance. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jan 20, 13:19 CST
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline
Completed - The scheduled maintenance has been completed.
Mar 20, 03:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 00:00 CDT
Scheduled - RFC-11754: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jan 5, 10:26 CST
Mar 19, 2023
SAP down time
Completed - The scheduled maintenance has been completed.
Mar 19, 14:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 08:01 CDT
Scheduled - RFC-12043: SAP will be unavailable during maintenance. ITS will be moving servers to a new cluster during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 17, 14:56 CDT
Firefly/NeBIS Downtime
Completed - The scheduled maintenance has been completed.
Mar 19, 12:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 06:00 CDT
Scheduled - RFC-11967: Firefly/NeBIS will be unavailable during maintenance. ITS will be restarting servers, applying patches, adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 3, 15:08 CST
Server Hosting - Windows servers impaired service
Completed - The scheduled maintenance has been completed.
Mar 19, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 22:00 CDT
Scheduled - RFC-12032: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, group 1, will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 17, 14:51 CDT
Server Hosting - Windows servers impaired service
Completed - The scheduled maintenance has been completed.
Mar 19, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 03:00 CDT
Scheduled - RFC-12033: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, ES group, will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 17, 14:36 CDT
Health Center, College of Nursing servers and NCTA phones down time
Completed - The scheduled maintenance has been completed.
Mar 19, 11:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 08:02 CDT
Scheduled - RFC-11956: Health Center, College of Nursing servers and NCTA phones will be unavailable during maintenance. ITS will be moving connections to new hardware during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 17, 15:02 CDT
MyRed, MyRecords, Mavlink, MyBlue, Wildcatsonline, MyCSC, MyPSC upgrade
Completed - The scheduled maintenance has been completed.
Mar 19, 09:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 08:01 CDT
Scheduled - RFC-11931: MyRed, MyRecords, Mavlink, MyBlue, Wildcatsonline, MyCSC, MyPSC will undergo maintenance. Direct impact: No impact is expected. ITS will be enabling new features during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 17, 15:06 CDT
Mar 18, 2023
UNK Network - Facilities Building down time
Completed - The scheduled maintenance has been completed.
Mar 18, 17:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 09:00 CDT
Scheduled - RFC-12030: Facilities Building network will be unavailable during maintenance. ITS will be moving switches to ring topology during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 17, 14:33 CDT
Tableau down time
Completed - The scheduled maintenance has been completed.
Mar 18, 15:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 09:00 CDT
Scheduled - RFC-12034: Tableau will be unavailable during maintenance. ITS will be updating the application during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 17, 14:28 CDT
Mar 17, 2023
Network upgrade
Completed - The scheduled maintenance has been completed.
Mar 17, 17:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 17:01 CDT
Scheduled - RFC-12050: Network all locations will undergo maintenance. Direct impact: No impact is expected. Possible impact: New network authentications may be delayed. ITS will be applying patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 17, 11:26 CDT
Mar 16, 2023
ENREEC Network down time
Completed - The scheduled maintenance has been completed.
Mar 16, 15:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 09:02 CDT
Scheduled - RFC-12004: Eastern Nebraska Research, Extension and Education Center network will be unavailable during maintenance. Direct impact: All building wired/wireless connectivity will be down. ITS will be implementing SD-WAN during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 3, 11:10 CST
Firefly/NeBIS upgrade
Completed - The scheduled maintenance has been completed.
Mar 16, 06:45 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 06:00 CDT
Scheduled - RFC-11968: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 3, 15:07 CST
Mar 15, 2023

No incidents reported.

Mar 14, 2023
Phones at ENREEC cannot receive outside calls
Resolved - This incident has been resolved.
Mar 14, 13:42 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 13, 15:15 CDT
Identified - Telephones at ENREEC in Ithaca, NE cannot currently receive outside calls. This is related to an issue with their outside phone lines. We are opening a ticket with the local telephone company to ask them to troubleshoot this issue.
Mar 13, 12:47 CDT
Firefly/NeBIS upgrade
Completed - The scheduled maintenance has been completed.
Mar 14, 06:45 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 06:00 CDT
Scheduled - RFC-11966: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 3, 15:05 CST
Mar 13, 2023
Mar 12, 2023
IPAM upgrade
Completed - The scheduled maintenance has been completed.
Mar 12, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 08:00 CDT
Scheduled - RFC-12013: IPAM DHCP will undergo maintenance. Direct impact: No impact is expected. Possible impact: Connected RDP users may lose connection if the lease renews on a different IP. ITS will be adjusting DHCP pool sizes during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 10, 14:09 CST
TrueYou Self Service impaired service
Completed - The scheduled maintenance has been completed.
Mar 12, 09:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 09:02 CDT
Scheduled - RFC-11984: TrueYou self service will have reduced performance during maintenance. Direct impact: 5 to 10 minute downtime to SailPoint and TrueYou Self Service while deployment is running. This will prevent password updates, registry calls, account claiming, and all SailPoint functions. Possible impact: Downstream updates may be delay as new attributes are populated. ITS will be adding new features to TrueYou during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 3, 15:49 CST
Mar 11, 2023
UNK Network - FAC & HSC down time
Completed - The scheduled maintenance has been completed.
Mar 11, 17:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 09:00 CST
Scheduled - RFC-12016: Facilities Building and Health and Sports Center network will be unavailable during maintenance. Direct impact: A short period of downtime to reboot the stacks. ITS will be moving building switches to ring topology during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 10, 14:00 CST
Network Nebraska down time
Completed - All systems are operating normally. Work has been completed.
Mar 11, 09:37 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 08:00 CST
Scheduled - RFC-11939: Network Nebraska sites will be unavailable during maintenance. Direct impact: Impacted sites include: Cuming CoExt; Douglas CoExt; ESU07-Humphrey; ESU02-WestPoint; ESU07-Howells; ESU17-Ainsworth Community Schools; ESU01-Randolph; ESU08-Oneill; ESU17-Valentine; ESU17-Admin Office; ESU17-Tech Office; ESU08-WestHoltHigh; ESU02 - Independent Schools. ITS's vender will be moving equipment at PKI during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 3, 15:40 CST
Network - Nebraska Hall Data Center down time
Completed - This change has been cancelled due to an unrelated networking issue that occurred in the Nebraska Hall data center. It will be rescheduled for a future date that is as yet undetermined.
Mar 11, 08:49 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 07:00 CST
Update - We will be undergoing scheduled maintenance during this time.
Mar 10, 13:49 CST
Scheduled - RFC-11896: Nebraska Hall Data Center network will be unavailable during maintenance. Direct impact: Several services including NeBis and NeSIS will be impacted. Single Sign-On for TrueYou, CSC, Peru and UNL will be unavailable portions of the maintenance window. ITS will be updating route peering during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 3, 15:33 CST
Mar 10, 2023

Unresolved incident: DNS name resolution under investigation.

Mar 9, 2023
MS365 under investigation
Resolved - All systems are operating normally. This issue is resolved.
Updated by Brandon Young
Mar 9, 10:41 CST
Investigating - Potential problem with Microsoft 365 is under investigation. Technicians are investigating the issue. Users may experience issues when looking to open apps via office online. If you experience this issues please wait 10 minutes and try refreshing your browser or by using a private or incognito browsing window.
Reported by Bryan Fitzgerald
Submitted by Brandon Young
Questions 402-472-3970 or support@nebraska.edu
Mar 8, 13:36 CST
Firefly/NeBIS upgrade
Completed - The scheduled maintenance has been completed.
Mar 9, 06:46 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 06:00 CST
Scheduled - RFC-11965: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 3, 15:04 CST
UNO Network - Chris Library and Mammel Hall impaired service
Completed - All systems are operating normally. Work has been completed.
Mar 9, 00:27 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 00:01 CST
Scheduled - RFC-12021: Chris Library and Mammel Hall will have reduced performance during maintenance. Direct impact: Network devices in Chris Library and Mammel Hall will need to reauthenticate. ITS will be dropping and reinitiate UBT tunnels on switches in Chris Library and Mammel Hall during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 8, 15:49 CST
EMS down time
Completed - The scheduled maintenance has been completed.
Mar 9, 00:01 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 16:00 CST
Scheduled - RFC-11985: EMS will be unavailable during maintenance. Direct impact: EMS room scheduling will be unavailable. ITS will be updating the EMS application during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 3, 15:26 CST
Mar 8, 2023
Lincoln (UNL) Data Center Services under investigation
Resolved - All systems are operating normally. Systems technicians continue to work with vendors to identify the root cause.
Mar 8, 15:08 CST
Monitoring - We're continuing to monitor for any reoccurring problems.
Mar 6, 16:36 CST
Investigating - Data center services and associated network connectivity at UNL (Lincoln) are once again under investigation, as symptoms appear to be reoccurring. Technicians are investigating the issue. Please report any issues observed to support@nebraska.edu.
Mar 6, 10:55 CST
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems and working to identify the root cause.
Mar 6, 10:35 CST
Investigating - Potential problem with with Lincoln (UNL) Data Center Services is under investigation. Technicians are investigating the issue.
Mar 6, 09:50 CST
UNL Network - Outdoor Adventure Center down time
Completed - The scheduled maintenance has been completed.
Mar 8, 08:02 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 07:00 CST
Scheduled - RFC-12000: Outdoor Adventure Center network will be unavailable during maintenance. Direct impact: Outdoor Adventure Center will lose wired and wireless access. ITS will be upgrading switch stacks to ring topology during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 3, 15:22 CST
Voicemail Indicator Lights
Resolved - This incident has been resolved.
Mar 8, 07:59 CST
Investigating - We are finding that some voicemail indicator lights are not working today (or possibly after our system upgrade this past weekend). We are researching the issue so that we can determine the best course of action. Users should still be able to leave and retrieve voicemail messages though at this time.
Mar 1, 14:20 CST
UNK Voicemail - impaired service
Resolved - This incident has been resolved.
Mar 8, 07:59 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 7, 08:26 CST
Investigating - RFC [12009]: UNK Voicemail will have reduced performance during maintenance. Direct impact: Messages will not be able to be left or retrieved. ITS will be restarting this device during this time.
Entered by - MDH Questions 402-472-3970 or support@nebraska.edu
Mar 6, 14:48 CST
Mar 7, 2023
UNL Network - East Union down time
Completed - The scheduled maintenance has been completed.
Mar 7, 07:31 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 06:32 CST
Scheduled - RFC-11998: Portions of the East Union network will be unavailable during maintenance. Direct impact: Portions of the building will lose wired and wireless access. ITS will be upgrading switch stacks to ring topology during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 3, 15:17 CST
Firefly/NeBIS upgrade
Completed - The scheduled maintenance has been completed.
Mar 7, 06:45 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 06:01 CST
Scheduled - RFC-11964: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 3, 15:03 CST
Mar 6, 2023
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline
Completed - The scheduled maintenance has been completed.
Mar 6, 03:01 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 00:01 CST
Scheduled - RFC-11752: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jan 5, 10:24 CST
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