Welcome to the ITS status page. Here you will find real-time information about status of our services.
Services with * indicate dashboard display only, 3rd Party component--to receive notifications go to the vendor status page.

More info at go.unl.edu/status or if you have questions or concerns, please contact ITS Computer Help Center 402-472-3970 or toll-free 866-472-3970 or Email: mysupport@nebraska.edu
Follow IT Status via Twitter: @StatusNebraska
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 17:00 CST
Scheduled - RFC 5093: Git will be unavailable during maintenance. Direct impact: The Git GUI and connections to the code repository will be briefly unavailable. ITS will be applying application patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 17:00 CST
Scheduled - RFC 5068: PRS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhanced validation during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 17:31 CST
Scheduled - RFC 4851: UNL Telephone Services - will have reduced performance during maintenance. Direct impact: No impact is expected. Possible impact: About 300 phone numbers may be briefly unreachable to in bound calls. ITS will be moving phone lines to a new trunk during this time
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Administrative | Business Operational
Business Applications (other)   Operational
Firefly/SAP   ? Operational
MyBlue   Operational
MyRecords   Operational
MyRed   ? Operational
Mavlink   Operational
MyCSC   Operational
MyNCTA   Operational
MyPSC   Operational
NeSIS (PeopleSoft)   Operational
WildcatsOnline   Operational
Communication and Collaboration Operational
Box - NU   Operational
Communication tools (other)   Operational
Digital Signage   Operational
Office 365 (Email & Apps)   Operational
GMav (UNO student email)   Operational
Public Information Apps   Operational
Telephone Services   Operational
Website Services   Operational
Zoom - NU   Operational
End-point Computing Operational
Desktop & Device management   ? Operational
Kiosk printing   Operational
NSave Desktop Backup (CrashPlanPro)   Operational
KEARNEY - UNK Campus Network   Operational
LINCOLN - City Campus Network   ? Operational
LINCOLN - East Campus Network   ? Operational
LINCOLN - Nebraska Innovation Campus Network   ? Operational
LINCOLN - Residence Hall Network (ResNet)   Operational
OMAHA - Center Campus Network   Operational
OMAHA - Dodge Campus Network   Operational
OMAHA - Residence Hall Network   Operational
OMAHA - Scott Campus Network   Operational
Statewide Research Center Network   ? Operational
Teaching & Learning Operational
Canvas   Operational
Technology classrooms   Operational
Academic Technologies (Other)   Operational
Infrastructure Operational
Cellular Services   Operational
Cloud Hosting   Operational
Data Center Hosting   Operational
IP Address Management (DNS/DHCP)   Operational
Network Backbone   Operational
Network Nebraska   Operational
Regional | National Internet Service Provider   ? Operational
Virtual Private Network (VPN)   Operational
Third-Party Statuses (Web Display only) ? Operational
*Box Uploads   ? Operational
Box Search   Operational
Box Box Sync   Operational
*Box View API   ? Operational
Box Uploads/Downloads   Operational
Box Email Notifications   Operational
*Box Sharing   ? Operational
*Box Mobile   Operational
*Box Metadata   ? Operational
Box FTP   Operational
Box Content API   Operational
Box WebDAV   Operational
Box Content Preview   Operational
*Box Downloads   ? Operational
*Box Box Website   ? Operational
*Box Box Notes   ? Operational
*Zoom Zoom Cloud Room Connector-Display only   ? Operational
*Zoom Group Messaging   ? Operational
*Zoom Telephone Services   ? Operational
*Zoom Zoom Video Webinars   ? Operational
*Zoom Zoom Meetings   ? Operational
*Duo Security Admin Panel   ? Operational
*Duo Security Core Authentication Service   ? Operational
*Duo Security Push Delivery   ? Operational
*Duo Security Cloud PKI   ? Operational
*Duo Security Phone Call Delivery   ? Operational
*Duo Security SMS Message Delivery   ? Operational
*HipChat Receive message   ? Operational
Braintree API   Operational
Braintree APAC Processing   Operational
Braintree PayPal Processing   Operational
Braintree United States Processing   Operational
*Slack   ? Operational
Slack Login/SSO   Operational
Slack Messaging   Operational
Slack Notifications   Operational
GitHub   Operational
Statuspage Email Notifications   Operational
Statuspage SMS Notifications   Operational
Security and Identity Operational
Authentication   Operational
Duo Two Factor Authentication-NU   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
RFC 4798: UNL Network Backbone will have reduced performance during maintenance. Direct impact: Some UNL City and East campus network (TCP/UDP) connections will drop briefly, connections from the datacenter to other campuses and to internet should be unaffected. UNL VPN connections will also be affected. ITS will be replacing border firewalls during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Jan 11, 15:23 CST
UNO Network - Baxter Arena upgrade Jan 19, 08:00-08:30 CST
RFC 5081: UNO Network - Baxter Arena will undergo maintenance. Direct impact: No impact is expected. ITS will be updating switch settings during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Jan 17, 16:11 CST
UNL Networking impaired service Jan 19, 08:00-14:00 CST
RFC 5078: UNL Networking will have reduced performance during maintenance. Direct impact: Each location will have a less than 10 minute network outage. ITS will be reloading switch code during this time. Locations: Food Innovation Center, Facilities Management, Scott Engineering Center, 501 Building, Chase Hall, Mabel Lee Hall, Richards Hall, Sapp Recreation Facility, Pershing Military & Naval Science Building, Seaton Hall, Stadium Drive Parking Garage
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Jan 17, 16:02 CST
Website Hosting impaired service Jan 19, 09:00-10:00 CST
RFC 5049: Website Hosting will have reduced performance during maintenance. Direct impact: Short interruption to ~15 websites as server restarts. ITS will be applying updates to to the Ben's Attic application during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Jan 17, 16:26 CST
UNL DLC Reserve impaired service Jan 19, 10:00-11:00 CST
RFC 4988: UNL DLC Reserve will have reduced performance during maintenance. Direct impact: No impact is expected. After the update the appearance of the site will change to the new web template. Possible impact: Users may have page load delays. ITS will be applying the WDN 5 web template during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Jan 11, 16:33 CST
VoIP impaired service Jan 19, 20:00 - Jan 21, 00:00 CST
RFC 5063: VoIP will have reduced performance during maintenance. Direct impact: Lincoln Cisco VoIP phone will reboot a partial group each night between 8 pm and midnight. ITS will be adding features during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Jan 11, 15:38 CST
Server Hosting - Windows servers impaired service Jan 19, 22:00 - Jan 20, 11:00 CST
RFC 5039: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, week 2 group will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Jan 11, 09:11 CST
RFC 5037: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, ES group will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Jan 11, 09:13 CST
Firefly/SAP down time Jan 20, 06:00-14:00 CST
RFC 5048, 5073 & 5056: Firefly/SAP will be unavailable during maintenance. ITS will be applying new certificates, application and server updates during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Jan 11, 15:49 CST
UNL Ncard upgrade Jan 20, 08:00-08:30 CST
RFC 5070 & 5059: UNL Ncard will undergo maintenance. Direct impact: No impact is expected. ITS will be applying bug fixes and updating the Ncard application for the 5.0 WDN framework during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Jan 18, 15:57 CST
SCCM down time Jan 20, 13:00-17:00 CST
RFC 5043: SCCM will be unavailable during maintenance. ITS will be upgrading the SCCM application during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Jan 11, 16:38 CST
RFC 5067: UNL IPAM will undergo maintenance. Direct impact: No impact is expected. ITS will be applying patches to the UNL IPAM application during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Jan 18, 16:02 CST
NeSIS - Peoplesoft System upgrade Jan 21, 00:00-05:00 CST
RFC 5035: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including MyRED, MyBlue, MyRecords, MyNCTA, Mavlink, MyPSC, MyCSC and WildcatsOnline during this time
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Jan 7, 15:23 CST
VoIP Phone service impaired service Jan 21, 20:00 - Feb 1, 00:00 CST
RFC 5064: VoIP will have reduced performance during maintenance. Direct impact: Lincoln Cisco VoIP phone will reboot, a group each night between 8 pm and midnight. Calls may be dropped. ITS will be updating firmware during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Jan 11, 16:02 CST
RFC 5009: Data Center Hosting will have reduced performance during maintenance. Direct impact: Data restore function will be unavailable durning maintenance. ITS will be upgrading hosts for Commvault media agents during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Jan 7, 15:30 CST
RFC 5080: UNL Networking Westbrook Music Building will have reduced performance during maintenance. Direct impact: Westbrook Music Building will have a less than 10 minute network outage. ITS will be reloading switch code during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Jan 17, 16:07 CST
UNK ImageNow down time Feb 8, 18:00 - Feb 9, 18:00 CST
RFC 5061: UNK ImageNow will be unavailable during maintenance. Direct impact: After the application is updated users will see their clients update. ITS will be updating the ImageNow application and distributing new desktop clients during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Jan 11, 16:12 CST
NeSIS - Peoplesoft System down time Mar 10, 20:00 - Mar 11, 05:00 CST
RFC 4954: NeSIS - Peoplesoft System be unavailable during maintenance. ITS will be preforming Quarterly Maintenance on the Peoplesoft System including MyRED, MyBlue, MyRecords, MyNCTA, Mavlink, MyPSC, MyCSC and WildcatsOnline during this time
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Dec 17, 16:05 CST
Past Incidents
Jan 18, 2019
Resolved - All systems are operating normally. This issue is resolved.
Updated by Kevin Hopper
Jan 18, 09:33 CST
Investigating - Potential problem with Virtual Server Outage is under investigation. Technicians are investigating the issue.
Reported by John Ferrin
Submitted by Kevin Hopper
Questions 402-472-3970 or mysupport@nebraska.edu

Jan 18, 08:06 CST
Jan 17, 2019
Completed - All systems are operating normally. Work has been completed.
Jan 17, 14:34 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 06:00 CST
Scheduled - RFC 5062: Firefly/SAP will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and SAP during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jan 11, 09:19 CST
Jan 16, 2019
Completed - The scheduled maintenance has been completed.
Jan 16, 19:33 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 17:30 CST
Scheduled - RFC 5093: Git will be unavailable during maintenance. Direct impact: The Git GUI and connections to the code repository will be briefly unavailable. ITS will be applying application patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jan 16, 16:23 CST
Jan 15, 2019

No incidents reported.

Jan 14, 2019
Completed - Work has been postponed.
Jan 14, 16:12 CST
Scheduled - RFC 5057: Feedmill, Cowcalf and Observatory building networks will be unavailable during maintenance. Direct impact: Wired and wireless connections will be impacted. ITS will be replacing building switches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jan 11, 09:23 CST
Resolved - All systems are operating normally. This issue is resolved.
Updated by Loren Frerichs
Jan 14, 13:18 CST
Identified - ITS has identified the cause of the issues and is taking steps to remediate impact to affected services.
Updated by Loren Frerichs
Jan 14, 09:25 CST
Investigating - Potential problem with University Nebraska Press Network connection is under investigation. Technicians are investigating the issue.
Reported by Ryan Wendel
Submitted by Murtda Mohammed
Questions 402-472-3970 or mysupport@nebraska.edu
Jan 14, 07:45 CST
Completed - All systems are operating normally. Work has been completed.
Jan 14, 09:37 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 08:00 CST
Scheduled - RFC 5057: Strauss Performing Arts Center network will be unavailable during maintenance. Direct impact: Wired and wireless connections will be impacted. ITS will be replacing building switches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jan 11, 09:04 CST
Completed - All systems are operating normally. Work has been completed.
Jan 14, 00:56 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 00:00 CST
Scheduled - RFC 4994: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including MyRED, MyBlue, MyRecords, MyNCTA, Mavlink, MyPSC, MyCSC and WildcatsOnline during this time
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jan 7, 15:15 CST
Jan 13, 2019
Completed - All systems are operating normally. Work has been completed.
Jan 13, 12:31 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 22:00 CST
Scheduled - RFC 5038: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, week 1 group will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jan 11, 09:08 CST
Jan 12, 2019
Completed - All systems are operating normally. This issue is resolved.
Updated by Vu Dinh per David (ITS)
Jan 12, 13:26 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 11:00 CST
Scheduled - RFC 4981: UNL COB Event registration will undergo maintenance. Direct impact: No impact is expected. ITS will be updating the site web template during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jan 7, 14:52 CST
Completed - All systems are operating normally. Work has been completed.
Jan 12, 10:10 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 09:00 CST
Scheduled - RFC 5015: Git will be unavailable during maintenance. Direct impact: Git GUI and connections to the code repository will be briefly unavailable. ITS will be applying application patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jan 7, 14:20 CST
Jan 11, 2019
Completed - The scheduled maintenance has been completed.
Jan 11, 17:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 09:00 CST
Scheduled - RFC 5054: UNL HelpMe will be decommissioned. Direct impact: HelpMe service being replace by help.nebraska.edu
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jan 11, 08:58 CST
Completed - The scheduled maintenance has been completed.
Jan 11, 00:12 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 23, 00:00 CST
Scheduled - RFC 5016:TrueYou will have reduced performance during maintenance. Direct impact: Slow updates reflecting HR and student data changes are expected. ITS will be adding data to OneAD and updating current term data during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Dec 21, 09:14 CST
Jan 10, 2019
Completed - The scheduled maintenance has been completed.
Jan 10, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 00:00 CST
Scheduled - RFC 5034: Network Backbone will have reduced performance during maintenance. Direct impact: No impact is expected due to redundant paths. ITS's vendor will be preforming fiber maintenance on the intercampus fiber ring during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jan 3, 14:28 CST
Jan 9, 2019
Resolved - All systems are operating normally. This issue is resolved.
Updated by Loren Frerichs
Jan 9, 16:13 CST
Monitoring - Issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems. https://status.zoom.us/incidents/7mcj28xfdhh1
Submitted by Loren Frerichs
Jan 9, 13:13 CST
Investigating - We have received reports of a subset of users being unable to start or join meetings as well as reports of slow connection to Zoom's web services.

Zoom is currently investigating this issue and we will pass on updates as they become available. https://status.zoom.us/incidents/7mcj28xfdhh1

Submitted by Loren FrerichsQuestions 402-472-3970 or mysupport@nebraska.edu
Jan 9, 13:07 CST
Completed - All systems are operating normally. Work has been completed.
Jan 9, 08:27 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 06:00 CST
Scheduled - RFC 5047: Firefly/SAP will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and SAP during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jan 3, 11:32 CST
Jan 8, 2019

No incidents reported.

Jan 7, 2019
Completed - All systems are operating normally. Work has been completed.
Jan 7, 00:38 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 00:00 CST
Scheduled - RFC 4953: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including MyRED, MyBlue, MyRecords, MyNCTA, Mavlink, MyPSC, MyCSC and WildcatsOnline during this time
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Dec 17, 15:49 CST
Jan 6, 2019
Completed - Completed as planned
Jan 6, 14:12 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 08:01 CST
Scheduled - RFC 4896: Louise Pound Hall will be unavailable during, maintenance. Direct impact: Wired and wireless connections will be impacted. ITS will be moving building connections to hardware during this time.
Jan 3, 11:28 CST
Jan 5, 2019
Completed - The scheduled maintenance has been completed.
Jan 5, 18:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 10:01 CST
Scheduled - RFC 5014: Turinitin will be unavailable during maintenance. ITS's vendor will be doing maintenance on the Turnitin service in Canvas.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Dec 17, 14:40 CST
Jan 4, 2019
Completed - The scheduled maintenance has been completed.
Jan 4, 19:23 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 4, 17:00 CST
Scheduled - RFC 5041: Desktop management Apple servers including Cache and Netinstall will have reduced performance during maintenance. Direct impact: Netinstall will be unavailable at UNL. Possible impact: Redundant servers will be off line during maintenance window. ITS will be moving servers between data centers during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jan 3, 13:55 CST
Completed - All systems are operating normally. This issue is resolved.
Updated by Vu Dinh per Martin Wolff
Jan 4, 17:59 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 3, 17:30 CST
Scheduled - RFC 5007: UNL Payment server will have reduced performance during maintenance. Direct impact: No impact is expected. Possible impact: A new transaction may be interrupted when the application is restarted ITS will be restarting the payment application to apply updates and custom theming during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Dec 21, 10:33 CST
Completed - All systems are operating normally. This issue is resolved.
Updated by Vu Dinh per Martin Wolff
Jan 4, 17:59 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 4, 17:00 CST
Scheduled - RFC 5051: UNL DLC Exam Commons Reservations will have reduced performance during maintenance. Direct impact: Slow page loads will occur when the application is restarted, active sessions should not be impacted. ITS will be restarting the DLC Reserve application to apply bug and performance fixes during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jan 3, 14:03 CST