Status
Welcome to the ITS status page. Here you will find real-time information about status of our services.
Services with * indicate dashboard display only, 3rd Party component--to receive notifications go to the vendor status page.

More info at go.unl.edu/status or if you have questions or concerns, please contact ITS Computer Help Center 402-472-3970 or toll-free 866-472-3970 or Email: mysupport@nebraska.edu
Follow IT Status via Twitter: @StatusNebraska
PRS upgrade
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 13:00 CDT
Scheduled - RFC 4630: PRS will undergo maintenance. Direct impact: No impact is expected. ITS will be applying bug fixes including a different naming scheme for attachments during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
UNL Marketplace upgrade
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 10:01 CDT
Scheduled - RFC 4668: UNL Marketplace will undergo maintenance. Direct impact: No impact is expected. ITS will be updating the Marketplace application during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
UNL Various Services impaired service
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 10:01 CDT
Scheduled - Scheduled - RFC 4638: UNLVarious Services will have reduced performance during maintenance. Direct impact: Brief service interruption for each service. ITS will be switching authentication services on various services during this time. Services include: DLC reserve, SRC, Wireless Registration, Online Billpay, DLC Scanning, Support Forms, OrgSync, ITS Time Report, Honors Registration, Explore Registration, ITS Presenter, Conquest, ACE Data, Nebrecs, Ben's Attic, ITS WebRevenue, Career Services Grad Survey, Nawmn, International Quilt Studies Museum, Course Evaluations, Curriculum Request, School of Music Attendance, Marketplace
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Turnitin down time
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 10:01 CDT
Scheduled - RFC 4653: Turnitin will be unavailable during maintenance. Direct impact: Turnitin anti plagiarism users will be unable to submit and grade during this maintenance window. ITS's vendor will preform proactive emergency maintenance that will temporarily disrupt our anti plagiarism service in Canvas during this time. See:https://turnitin.status.io/
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
UNL Data Center Hosting upgrade
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 08:00 CDT
Scheduled - RFC 4664: Data Center Hosting will undergo maintenance. Direct impact: No impact is expected. ITS will be applying VMware and firmware patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
UNL SafeConnect impaired service
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 07:00 CDT
Scheduled - RFC 4637: UNL SafeConnect will have reduced performance during maintenance. Direct impact: New registrations for NU-Guest, IOT devices and UNL Residence Hall devices will be delayed. No connectivity impact is expected. ITS's vendor will be upgrading our SafeConnect application during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Concur Go-Live for UNL, IANR and UNCA
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 18:00 CDT
Scheduled - RFC 4624: Concur for UNL, IANR and UNCA - SAP/Firefly will undergo maintenance. Direct impact: No impact is expected. ITS will be configuring Concur for additional campuses during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
UNL DNS/DHCP under investigation
Monitoring - UNL DNS/DHCP services are now operating properly, however, capacity is currently reduced. ITS will monitor into the coming week and continue working to restore to full capacity. Any remaining service issues that are found should be reported to mysupport@unl.edu.
Submitted by Loren Frerichs
Sep 16, 14:17 CDT
Update - ITS staff spot checked critical services Sunday morning. A new symptom was discovered. Authentication services are connecting intermittently. This may result in users being unable to login to services.
If you encounter an outage, please contact the ITS Ops Center at 402-472-5653. Further information will be provided as it becomes available.
Sep 16, 10:10 CDT
Investigating - Several services have dropped re-occurrence is under investigation. Technicians are investigating the issue.
Submitted by Loren FrerichsQuestions 402-472-3970 or mysupport@nebraska.edu
Sep 15, 14:54 CDT
Update - ITS worked with the vendor this afternoon to identify all remaining affected systems and force a DNS refreshes on them. We believe all systems have been addressed and are back to normal operations.

If you encounter additional issues over the weekend, please contact the ITS Ops Center at 402-472-5653.
Sep 14, 15:10 CDT
Monitoring - Services are restored and appear to be stable and we continue monitoring.  Additional information will be provided in the morning. Please contact the ITS Operations Center if a service fails at 402-472-5653
Submitted by Loren Frerichs
Sep 13, 16:39 CDT
Update - ITS has manually restored services and are continuing to research the root cause. 
Submitted by Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Sep 13, 11:47 CDT
Investigating - Potential problem with DNS/DHCP is under investigation. Technicians are investigating the issue.
Submitted by Loren Frerichs
Questions 402-472-3970 or mysupport@nebraska.edu
Sep 13, 09:59 CDT
Administrative | Business Under Maintenance
Business Applications (other)   Under Maintenance
Firefly/SAP   ? Operational
MyBlue   Operational
MyRecords   Operational
MyRed   ? Operational
Mavlink   Operational
MyCSC   Operational
MyNCTA   Operational
MyPSC   Operational
NeSIS (PeopleSoft)   Operational
WildcatsOnline   Operational
Communication and Collaboration Under Maintenance
Box - NU   Operational
Communication tools (other)   Operational
Digital Signage   Operational
Office 365 (Email & Apps)   Operational
Public Information Apps   Operational
Telephone Services   Operational
Website Services   Under Maintenance
Zoom - NU   Operational
End-point Computing Operational
Desktop & Device management   ? Operational
Kiosk printing   Operational
NSave Desktop Backup (CrashPlanPro)   Operational
KEARNEY - UNK Campus Network   Operational
LINCOLN - City Campus Network   ? Operational
LINCOLN - East Campus Network   ? Operational
LINCOLN - Nebraska Innovation Campus Network   ? Operational
LINCOLN - Residence Hall Network (ResNet)   Operational
OMAHA - Center Campus Network   Operational
OMAHA - Dodge Campus Network   Operational
OMAHA - Residence Hall Network   Operational
OMAHA - Scott Campus Network   Operational
Statewide Research Center Network   ? Operational
Teaching & Learning Under Maintenance
Canvas   Under Maintenance
Technology classrooms   Operational
Academic Technologies (Other)   Under Maintenance
Infrastructure Degraded Performance
Cellular Services   Operational
Cloud Hosting   Operational
Data Center Hosting   Operational
IP Address Management (DNS/DHCP)   Degraded Performance
Network Backbone   Operational
Network Nebraska   Operational
Regional | National Internet Service Provider   ? Operational
Virtual Private Network (VPN)   Operational
Security and Identity Operational
Authentication   Operational
Duo Two Factor Authentication-NU   Operational
Third-Party Statuses (Web Display only) ? Operational
*Box WebDAV   ? Operational
*Box Uploads   ? Operational
*Box Search   ? Operational
*Box View API   ? Operational
*Box Sharing   ? Operational
*Box Mobile   Operational
*Box FTP   ? Operational
*Box Metadata   ? Operational
*Box Crocodoc   ? Operational
*Box Email Notifications   ? Operational
*Box Downloads   ? Operational
*Box Content Preview   ? Operational
*Box Box Website   ? Operational
*Box Content API   ? Operational
*Box Box Sync   ? Operational
*Box Box Notes   ? Operational
*Zoom Zoom Cloud Room Connector-Display only   ? Operational
*Zoom Group Messaging   ? Operational
*Zoom Telephone Services   ? Operational
*Zoom Zoom Video Webinars   ? Operational
*Zoom Zoom Meetings   ? Operational
*Slack   ? Operational
*Duo Security Admin Panel   ? Operational
*Duo Security Core Authentication Service   ? Operational
*Duo Security Push Delivery   ? Operational
*Duo Security Cloud PKI   ? Operational
*Duo Security Phone Call Delivery   ? Operational
*Duo Security SMS Message Delivery   ? Operational
*HipChat Receive message   ? Operational
Braintree API   Operational
Braintree APAC Processing   Operational
Braintree PayPal Processing   Operational
Braintree United States Processing   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Server Hosting - Windows servers upgrade Sep 22, 22:00 - Sep 23, 11:00 CDT
RFC 4589: Server Hosting - Windows servers will undergo maintenance. Direct impact: Windows servers, week 2 campus group will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Sep 6, 15:39 CDT
UNO Network impaired service Sep 23, 06:00-10:00 CDT
RFC 4673: UNO Network will have reduced performance during maintenance. Direct impact: Each subnet will lose connectivity for 20-40 seconds. ITS will be adjusting OSPF timers on inter-campus router interfaces during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Sep 21, 15:00 CDT
TrueYou Authentication upgrade Sep 23, 08:00-08:30 CDT
RFC 4655: TrueYou Authentication will undergo maintenance. Direct impact: No impact is expected. ITS will be updating the load balance rules for TrueYou during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Sep 21, 09:25 CDT
UNL Wireless impaired service Sep 23, 08:00-10:00 CDT
RFC 4640: UNL Wireless will have reduced performance during maintenance. Direct impact: Each access point will be off line for 5 to 10 minutes. ITS will be moving wireless access points to new controllers during this time. Affected buildings include: Henzlik Hall, Nebraska Hall, Oldfather Hall, Scott Engineering Center, Facilities Management & Planning, ITS Annex, Othmer Hall, Prem S. Paul Research Center at Whittier School, Seaton Hall, Benton Hall, Sapp Recreation Facility, Facilities Maintenance Shops, Pershing Military & Naval Science Building, Jorgenson Hall & Nano, Old Health Center, University Press, 17th & R Parking Garage, Watson Building, Outdoor Adventures Center, Louise Pound Hall, Breslow Ice Center, Kimball Recital Hall, Manter Hall, 1217 Q St, Andrews Hall, Brace Laboratory, Hewit Place, Lied Center for Performing Arts, 501 Building, Mary Riepma Ross Media Arts Center-Van Brunt Visitors Center, Temple Building, Alexander Building, Avery Hall, Sheldon Museum of Art, Behlen Laboratory, Schorr Center, Hawks Championship Center, Stadium Drive Parking Garage, Documents Facility
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Sep 21, 09:15 CDT
SolarWinds down time Sep 23, 10:00-15:00 CDT
RFC 4608: SolarWinds will be unavailable during maintenance. Direct impact: Service monitoring will be unavailable for most services. ITS will be upgrading the servers and the SolarWinds application during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Sep 21, 09:34 CDT
UNK Single Sign-On upgrade Sep 23, 10:00-10:15 CDT
RFC 4646: UNK Single Sign-On will undergo maintenance. Direct impact: No impact is expected. Possible impact: Brief interruptions to single sign-on service may occur. ITS will be enabling SAML Logout for UNK SSO during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Sep 21, 09:41 CDT
CSC & PSC Single Sign-On upgrade Sep 23, 11:00-11:15 CDT
RFC 4647: CSC & PSC Single Sign-On will undergo maintenance. Direct impact: No impact is expected. Possible impact: Brief interruptions to single sign-on service may occur. ITS will be updating the TIER IDP version during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Sep 21, 15:28 CDT
UNL Single Sign-On impaired service Sep 23, 11:00-11:05 CDT
RFC 4644: UNL Single Sign-On will have reduced performance during maintenance. Direct impact: Brief interruption to UNL single sign-on service will occur. ITS will be adding a new entry to the SSO configuration during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Sep 21, 16:54 CDT
UNO Single Sign-On upgrade Sep 23, 11:30-12:00 CDT
RFC 4676: UNO Single Sign-On will undergo maintenance. Direct impact: No impact is expected. Possible impact: Brief interruptions to single sign-on service may occur. ITS will be adjusting 2-factor requirements during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Sep 21, 14:50 CDT
Desktop & Device management down time Sep 23, 17:00-22:00 CDT
RFC 4670: Desktop & Device management will be unavailable during maintenance. Direct impact: Apple devices managed by Jamf will be unable to communicate with Jamf for the duration of the upgrade. ITS will be upgrading the Jamf application to support for macOS 10.14 during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Sep 21, 08:37 CDT
NeSIS - Peoplesoft System upgrade Sep 24, 00:00-05:00 CDT
RFC 4598: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including MyRED, MyBlue, MyRecords, MyNCTA, Mavlink, MyPSC, MyCSC and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Sep 17, 15:19 CDT
Nebraska Mobile Application upgrade Sep 24, 15:00-16:00 CDT
RFC 4642: Nebraska Mobile Application will undergo maintenance. Direct impact: No impact is expected. ITS will be submit a new version of the Nebraska Mobile Application for Android to the Google store during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Sep 21, 15:34 CDT
Firefly/SAP upgrade Sep 26, 06:00-06:30 CDT
RFC 4665: Firefly/SAP will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and SAP during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Sep 21, 15:39 CDT
UNL LDAP disconnect Sep 30, 06:00-07:00 CDT
RFC 4408: UNL LDAP will be disconnected from update services. ITS will be disconnecting the UNL LDAP service from Sailpoint provisioning, all LDAP functions have been migrated to UNL AD.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Sep 21, 15:57 CDT
Desktop & Device management down time Sep 30, 13:00-17:00 CDT
RFC 4663: Desktop & Device management will be unavailable during maintenance. Direct impact: SCCM will be unavailable during the duration of the upgrade. ITS will be upgrading the SCCM version during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Sep 21, 16:05 CDT
UNK Network - Desktop & Device Management upgrade Sep 30, 20:00-21:00 CDT
RFC 4662: UNK Network - Desktop & Device Management will undergo maintenance. Direct impact: No impact is expected. ITS will be enabling PXE boot from Desktop & Device Management at UNK during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Sep 21, 16:12 CDT
NeSIS - Peoplesoft System down time Sep 30, 20:00 - Oct 1, 05:00 CDT
RFC 3725, 3726 & 3739: NeSIS - Peoplesoft System will be unavailable during maintenance. Direct impact: Peoplesoft System including MyRED, MyBlue, MyRecords, MyNCTA, Mavlink, MyPSC, MyCSC and WildcatsOnline will be off line. ITS will be applying 3st quarter maintenance patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Sep 6, 15:56 CDT
NeSIS - Peoplesoft System upgrade Oct 1, 00:00-05:00 CDT
RFC 4633: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including MyRED, MyBlue, MyRecords, MyNCTA, Mavlink, MyPSC, MyCSC and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Sep 21, 17:05 CDT
UNL-Wireless Registration SSID decommission Oct 14, 08:00-09:00 CDT
RFC 4462: UNL-Wireless Registration SSID will be decommissioned.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Sep 21, 17:00 CDT
Data Center Hosting NeSIS upgrade Oct 21, 06:00-07:00 CDT
RFC 4556: Data Center Hosting upgrade will undergo maintenance. Direct impact: No impact is expected. ITS will be upgrade network connections for NeSIS hosts to 10 GB during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Sep 6, 15:46 CDT
Past Incidents
Sep 21, 2018
UNO Community Engagement Center AV controllers under investigation
Resolved - All systems are operating normally. This issue is resolved.
Updated by Loren Frerichs
Sep 21, 16:00 CDT
Update - We are continuing to investigate this issue.
Sep 20, 15:14 CDT
Investigating - A problem with UNO Community Engagement Center AV controllers is under investigation. Technicians are investigating the issue.
Loren FrerichsQuestions 402-472-3970 or mysupport@nebraska.edu
Sep 20, 15:13 CDT
Firefly/SAP upgrade
Completed - All systems are operating normally. Work has been completed.
Sep 21, 08:24 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 06:00 CDT
Scheduled - RFC 4625: Firefly/SAP will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and SAP during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Sep 14, 16:26 CDT
Sep 20, 2018
Source Code Management (GitLab) under investigation
Resolved - All systems are operating normally. This issue is resolved.
Updated by Kevin Hopper
Sep 20, 14:13 CDT
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Kevin Hopper
Sep 20, 13:06 CDT
Investigating - Potential problem with Source Code Management (GitLab) is under investigation. Technicians are investigating the issue. Some users will have trouble with web logins.
Reported by Roger Feese
Submitted by Kristy Kennedy
Questions 402-472-3970 or mysupport@nebraska.edu
Sep 20, 12:33 CDT
Sep 18, 2018
Lincoln Network - Center on Children, Families and the Law down time
Completed - All systems are operating normally. This issue is resolved.
Updated by Vu Dinh per Tully
Sep 18, 17:25 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 17:00 CDT
Scheduled - RFC 4458: Center on Children, Families and the Law network will be unavailable during maintenance. Direct impact: Wired and wireless connections affected. ITS will be updating switches in the at CCFL during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Sep 6, 16:12 CDT
Sep 17, 2018
Desktop & Device management down time
Completed - All systems are operating normally. Work has been completed.
Sep 17, 10:54 CDT
Scheduled - RFC 4525: Desktop & Device management will be unavailable during maintenance. Direct impact: Apple devices managed by Jamf will be unable to communicate with Jamf for the duration of the upgrade. ITS will be upgrading the Jamf application to support for iOS 12 during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Sep 14, 16:38 CDT
Data Center Hosting Symantec upgrade
Completed - All systems are operating normally. Work has been completed.
Sep 17, 08:21 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 07:00 CDT
Scheduled - RFC 4384: Data Center Hosting Symantec will undergo maintenance. Direct impact: No impact is expected. ITS will be upgrading Symantec on managed servers during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Sep 6, 15:29 CDT
NeSIS - Peoplesoft System upgrade
Completed - All systems are operating normally. Work has been completed.
Sep 17, 00:27 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 00:00 CDT
Scheduled - RFC 4578: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including MyRED, MyBlue, MyRecords, MyNCTA, Mavlink, MyPSC, MyCSC and WildCatsonline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Sep 6, 16:07 CDT
Sep 16, 2018
UNO Degree Works and Admission Application down time
Completed - All systems are operating normally. Work has been completed.
Sep 16, 19:33 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 06:00 CDT
Scheduled - RFC 4621: UNO Degree Works and Admission Application will be unavailable during maintenance. ITS will be applying patches to database servers during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Sep 14, 08:54 CDT
Data Center Hosting storage upgrade
Completed - All systems are operating normally. Work has been completed.
Sep 16, 19:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 07:00 CDT
Scheduled - RFC 4357: Data Center Hosting storage will undergo maintenance. Direct impact: No impact is expected. ITS's vendor will be upgrading storage comptrollers NH data center during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Sep 6, 16:01 CDT
Server Hosting - Windows servers upgrade
Completed - All systems are operating normally. Work has been completed.
Sep 16, 18:59 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 22:00 CDT
Scheduled - RFC 4588: Server Hosting - Windows servers will undergo maintenance. Direct impact: Windows servers, week 1 campus group will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Sep 6, 15:37 CDT
Server Hosting - Windows servers upgrade
Completed - All systems are operating normally. Work has been completed.
Sep 16, 18:58 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 03:00 CDT
Scheduled - RFC 4590: Server Hosting - Windows servers will undergo maintenance. Direct impact: Windows servers, week ES group will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Sep 6, 15:41 CDT
Firefly/SAP down time
Completed - All systems are operating normally. Work has been completed.
Sep 16, 18:56 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 06:00 CDT
Scheduled - RFC 4593: Firefly/SAP will be unavailable during maintenance. ITS will be applying OS and application updates during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Sep 6, 15:50 CDT
Data Center Hosting upgrade
Completed - All systems are operating normally. Work has been completed.
Sep 16, 18:36 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 07:00 CDT
Scheduled - RFC 4542 & 4543: Data Center Hosting will undergo maintenance. Direct impact: No impact is expected. ITS will be applying VMware and firmware patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Sep 6, 15:31 CDT
Data Center Hosting impaired service
Completed - All systems are operating normally. Work has been completed.
Sep 16, 18:35 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 06:00 CDT
Scheduled - RFC 4544: Data Center Hosting will have reduced performance during maintenance. Direct impact: Campus Vcenter clients will loss access, no virtual machines impact. ITS will be upgrading Vcenter application on the campus clusters during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Sep 6, 15:20 CDT
Data Center Hosting storage upgrade
Completed - All systems are operating normally. Work has been completed.
Sep 16, 18:34 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 07:00 CDT
Scheduled - RFC 4356: Data Center Hosting storage will undergo maintenance. Direct impact: no impact is expected. ITS's vendor will be storage controllers during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Sep 6, 15:25 CDT
UNL Public Website Services impaired service
Completed - The scheduled maintenance has been completed.
Sep 16, 11:51 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 10:00 CDT
Scheduled - RFC 4617 & 4618: UNL Public Website Services will have reduced performance during maintenance. Direct impact: No impact is expected. Possible impact: Brief service interruption is likely.. ITS will be switching authentication services on Public Website Services during this time. Services include: UNLcms, Nebraska Today, Directory, Events, Mediahub, Annotate, Webaudit, PLanedRed, UNLchat, Buros, UNL Resource Scheduler, Innovation Studio Manager, Lockup Factory, Newsroom, Selfie, Go, Projects, WhoAmI
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Sep 14, 16:17 CDT
Server Hosting - Linux servers upgrade
Completed - The scheduled maintenance has been completed.
Sep 16, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 22:00 CDT
Scheduled - RFC 4609: Server Hosting - Linux servers will undergo maintenance. Direct impact: Linux servers, UNL systems group will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Sep 14, 16:23 CDT
Sep 15, 2018
GitLab impaired service
Completed - Completed with some issues
Sep 15, 10:07 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 09:00 CDT
Scheduled - RFC 4572: GitLab will have reduced performance during maintenance. Direct impact: No impact is expected. Possible impact: Web users and developer clients may briefly lose access to their code repositories. ITS will be applying updates during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Sep 6, 15:34 CDT
Sep 14, 2018
Firefly/SAP upgrade
Completed - All systems are operating normally. Work has been completed.
Sep 14, 10:10 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 06:01 CDT
Scheduled - RFC 4594: Firefly/SAP will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and SAP during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Sep 6, 15:17 CDT
ACD Automatic Call Distribution System under investigation
Resolved - All systems are operating normally. This issue is resolved.
Updated by Kevin Hopper
Sep 14, 09:59 CDT
Investigating - Potential problem with ACD Automatic Call Distribution System is under investigation. Some users have experienced the inability to sign on to the system. Technicians are investigating the issue.
Reported by Dick Cassidy
Submitted by Kristy Kennedy
Questions 402-472-3970 or mysupport@nebraska.edu
Sep 14, 09:06 CDT
Sep 11, 2018
Neihardt Network under investigation
Resolved - This incident has been resolved.
Sep 11, 12:05 CDT
Investigating - Potential problem with Neihardt Network is under investigation. Technicians are investigating the issue.
Reported by Bret Korth
Submitted by Kristy Kennedy
Questions 402-472-3970 or mysupport@nebraska.edu
Sep 11, 10:51 CDT
UNL Single Sign On Issue under investigation
Resolved - All systems are operating normally. Root cause identified and configuration updated to mitigate reoccurrence risk.
Updated by Loren Frerichs
Sep 11, 10:34 CDT
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Loren Frerichs
Aug 30, 18:13 CDT
Investigating - Potential problem with UNL Single Sign On is under investigation. Technicians are investigating the issue.
Reported by Brett Bieber
Submitted by Kristy
Questions 402-472-3970 or mysupport@nebraska.edu
Aug 30, 15:25 CDT
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Kristy Kennedy
Aug 30, 11:54 CDT
Investigating - Potential problem with UNL Single Sign On Issue is under investigation. Technicians are investigating the issue.
Reported by Brett Bieber
Submitted by Kristy Kennedy
Questions 402-472-3970 or mysupport@nebraska.edu
Aug 30, 11:18 CDT
Sep 10, 2018
DNS Issue under investigation
Resolved - All systems are operating normally. This issue is resolved.
Updated by Kristy Kennedy
Sep 10, 18:34 CDT
Investigating - Potential problem with DNS is under investigation. Technicians are investigating the issue.
Reported by Brandon Young
Submitted by Kristy Kennedy
Questions 402-472-3970 or mysupport@nebraska.edu
Sep 8, 09:10 CDT
Transportation Services Network issue identified
Resolved - This incident has been resolved.
Sep 10, 11:14 CDT
Identified - ITS has identified the cause of the issues and is taking steps to remediate impact to affected services.
Updated by Tulley Nelson
Sep 10, 10:31 CDT
Concur Go-Live for UNMC
Completed - All systems are operating normally. Work has been completed.
Sep 10, 11:11 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 18:00 CDT
Scheduled - RFC 4271: Concur for UNMC - SAP/Firefly will undergo maintenance. Direct impact: No impact is expected. ITS will be configuring Concur for additional campuses during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Sep 6, 14:02 CDT
UNL Networking UPS upgrade
Completed - All systems are operating normally. Work has been completed.
Sep 10, 11:08 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 10:00 CDT
Scheduled - RFC 4571: UNL Networking UPS will undergo maintenance. Direct impact: No impact is expected. ITS will be replacing UPS batteries in Splinter Laboratories, Scott Engineering Center, East Campus Utility Plant, Devaney Sports Center, Kiesselbach Crops Research Laboratory, Kimball Recital Hall, Sheldon Museum of Art, Staples Child Development Laboratory, Terry M. Carpenter Telecommunications Center, Home Economics Building, Forage Research Laboratory during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Sep 6, 15:08 CDT
Peru Authentication upgrade
Completed - All systems are operating normally. Work has been completed.
Sep 10, 10:52 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 09:00 CDT
Scheduled - RFC 4587: Peru Authentication will undergo maintenance. Direct impact: No impact is expected. ITS will be updating the Shibboleth server during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Sep 6, 14:45 CDT
UNL Public Website Services impaired service
Completed - All systems are operating normally. Work has been delayed.
Sep 10, 10:44 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 10:00 CDT
Scheduled - RFC 4557: UNL Public Website Services will have reduced performance during maintenance. Direct impact: No impact is expected. Possible impact: Brief service interruption is likely.. ITS will be switching authentication services on Public Website Services during this time. Services include: UNLcms, Nebraska Today, Directory, Events, Mediahub, Annotate, Webaudit, PLanedRed, UNLchat, Buros, UNL Resource Scheduler, Innovation Studio Manager, Lockup Factory, Newsroom, Selfie, Go, Projects
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Aug 24, 14:54 CDT
NeSIS - Peoplesoft System upgrade
Completed - The scheduled maintenance has been completed.
Sep 10, 00:12 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 00:00 CDT
Scheduled - RFC 4562: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including MyRED, MyBlue, MyRecords, MyNCTA, Mavlink, MyPSC, MyCSC and WildCatsonline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Sep 6, 15:13 CDT
Sep 9, 2018
Apple Device Management (JAMF Pro) Issue Identified
Resolved - This incident has been resolved.
Sep 9, 15:45 CDT
Identified - Nebraska Medicine Active Directory connections to Jamf Pro are unavailable. UNMC Active Directory connections should be functional. ITS has identified the cause of the issues and is taking steps to remediate impact to affected services.
Updated by Quentin Harouff
Sep 4, 12:27 CDT
Data Center Hosting impaired service
Completed - All systems are operating normally. Work has been completed.
Sep 9, 15:12 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 06:00 CDT
Scheduled - RFC 4545: Data Center Hosting will have reduced performance during maintenance. Direct impact: ES Vcenter clients will loss access, no virtual machines impact. ITS will be upgrading Vcenter application on the ES cluster during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Sep 6, 14:15 CDT
Data Center Hosting upgrade
Completed - All systems are operating normally. Work has been completed.
Sep 9, 15:12 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 07:00 CDT
Scheduled - RFC 4540 & 4541: Data Center Hosting will undergo maintenance. Direct impact: No impact is expected. ITS will be applying VMware and firmware patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Sep 6, 14:21 CDT
UNL IPAM impaired service
Completed - All systems are operating normally. Work has been completed.
Sep 9, 10:21 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 09:00 CDT
Scheduled - RFC 4573: UNL IPAM will have reduced performance during maintenance. Direct impact: UNL EIP users will be unable to login. DNS and DHCP should not be impacted. ITS will be upgrading the EIP application during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Sep 6, 14:40 CDT
UNK Authentication upgrade
Completed - All systems are operating normally. Work has been completed.
Sep 9, 10:13 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 10:00 CDT
Scheduled - RFC 4565: UNK Authentication will undergo maintenance. Direct impact: No impact is expected. ITS will be updating Shibboleth attribute delivery during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Sep 6, 14:50 CDT
Sep 8, 2018
Automated Call Distribution upgrade
Completed - Scheduled work was successfully completed, per Mike Hansen (Op44).
Sep 8, 01:41 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 19:00 CDT
Scheduled - RFC 4307: Automated Call Distribution service will undergo maintenance. Direct impact: Agents will be redirected to backup service during maintenance. ITS will be upgrading the ACD application during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Sep 6, 14:09 CDT
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