Status
Welcome to the ITS status page. Here you will find real-time information about status of our services.
Services with * indicate dashboard display only, 3rd Party component--to receive notifications go to the vendor status page.

More info at go.unl.edu/status or if you have questions or concerns, please contact ITS Computer Help Center 402-472-3970 or toll-free 866-472-3970 or Email: support@nebraska.edu
Follow IT Status via Twitter: @StatusNebraska
Support - NU ITSM (IT tickets) under investigation
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Loren Frerichs
Aug 14, 16:35 CDT
Investigating - Potential problem with NU - ITSM is under investigation. Technicians are investigating the issue. Some issues submitted via forms are not creating tickets.
Reported by Mel Primus
Submitted by Loren Frerichs
Questions 402-472-3970 or support@nebraska.edu
Aug 14, 15:26 CDT
TrueYou and Grouper impaired service
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 08:00 CDT
Scheduled - RFC-7734: TrueYou and Grouper will have reduced performance during maintenance. Direct impact: No impact is expected. Possible impact: Real time updates may be delayed including new employees . ITS will be processing Summer to Fall Term Rollover during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Omaha - Inbound Calls are under investigation
Identified - The problem has been identified as involving at least one Jabber soft phone trying to complete a call on Omaha Campus. Technicians continue to work through the issue.
Submitted by Loren Frerichs
Questions 402-472-3970 or support@nebraska.edu
Jul 9, 14:54 CDT
Investigating - Potential problem with inbound calls to Omaha campus numbers is under investigation. Technicians are investigating the issue.
Reported by Matthew Ware
Submitted by Loren Frerichs
Questions 402-472-3970 or support@nebraska.edu
Jul 9, 12:16 CDT
Administrative | Business Operational
Business Applications (other) Operational
EMS Operational
Firefly and related applications ? Operational
MyBlue Operational
MyRecords Operational
MyRed ? Operational
Mavlink Operational
MyCSC Operational
MyNCTA Operational
MyPSC Operational
NeBIS/SAP Operational
NeSIS (PeopleSoft) Operational
WildcatsOnline Operational
Communication and Collaboration Operational
Box Operational
Communication tools (other) Operational
Digital Signage Operational
GMav (UNO student email) Operational
Office 365 (Email & Apps) Operational
Public Information Apps Operational
Telephone Services Operational
Website Services Operational
Zoom - NU Operational
End-point Computing Operational
Desktop Backup (NSave) ? Operational
Desktop & Device management ? Operational
KEARNEY - UNK Campus Connections ? Operational
Kiosk printing Operational
LINCOLN - City Campus Connections ? Operational
LINCOLN - East Campus Connections ? Operational
LINCOLN - Residence Hall Connections (ResNet) ? Operational
Nebraska Innovation Campus Connections ? Operational
OMAHA - Center Campus Connections ? Operational
OMAHA - Dodge Campus Connections ? Operational
OMAHA - Residence Hall Connections ? Operational
OMAHA - Scott Campus Connections ? Operational
Research Center & Extension Connections ? Operational
Infrastructure Operational
Cellular Services Operational
Cloud Hosting ? Operational
Data Center ? Operational
IP Address Management (DNS/DHCP) Operational
Network Backbone ? Operational
Network Nebraska Operational
Regional | National Internet Service Provider ? Operational
Virtual Private Network (VPN) Operational
Security and Identity Under Maintenance
Authentication Operational
Authorization Under Maintenance
Two-Factor Authentication ? Operational
Teaching & Learning Operational
Academic Technologies (Other) Operational
Canvas Operational
Technology classrooms Operational
*Third-Party Statuses (Web Display only) ? Operational
Box Collaboration Operational
Box Content API Operational
Box Content Preview Operational
Box Drive Operational
Box Email Notifications Operational
Box FTP Operational
Box Login/SSO Operational
Box Microsoft Online Operational
Box Preview Operational
Box Search ? Operational
Box Sync ? Operational
Box Uploads/Downloads Operational
Box Uploads/Downloads Operational
Box Uploads/Downloads Operational
Box Web Application Operational
Braintree APAC Processing Operational
Braintree API Operational
Braintree PayPal Processing Operational
Braintree United States Processing Operational
*Duo Security Admin Panel ? Operational
*Duo Security Cloud PKI ? Operational
*Duo Security Core Authentication Service ? Operational
*Duo Security Phone Call Delivery ? Operational
*Duo Security Push Delivery ? Operational
*Duo Security SMS Message Delivery ? Operational
GitHub Operational
Google Apps Classroom Operational
Google Apps Gmail Operational
Slack Login/SSO Operational
Slack Messaging Operational
Slack Notifications Operational
Smartsheet Mobile/API Operational
Smartsheet SSO (Single Sign-On) Operational
Smartsheet Web Application Operational
Statuspage Email Notifications Operational
Statuspage SMS Notifications Operational
Zoom Cloud Room Connector-Display only ? Operational
Zoom Group Messaging ? Operational
Zoom Meetings ? Operational
Zoom Telephone Services ? Operational
Zoom Video Webinars ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Network Nebraska - Power impaired service Aug 15, 09:00-12:00 CDT
RFC-7755: Generator power at GI College Park will have reduced performance during maintenance. Direct impact: No impact is expected. Network Nebraska's vendor will be performing annual generator maintenance during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Aug 7, 14:10 CDT
Turnitin down time Aug 15, 15:30-16:00 CDT
RFC-7777: Turnitin will be unavailable during maintenance. IT's vendor will be preforming maintenance during this time. see https://turnitin.statuspage.io/incidents/x59b8zvstygb
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Aug 14, 11:36 CDT
Firefly/NeBIS down time Aug 16, 06:00-14:00 CDT
RFC-7607: Firefly/NeBIS will be unavailable during maintenance. ITS will be applying application and server updates during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jul 21, 16:07 CDT
NeSIS - Peoplesoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Aug 17, 00:00-05:00 CDT
RFC-7766 NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on May 21, 17:24 CDT
Firefly/NeBIS upgrade Aug 18, 06:00-06:30 CDT
RFC-7603: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Aug 13, 16:25 CDT
Firefly/NeBIS upgrade Aug 20, 06:00-06:30 CDT
RFC-7604: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Aug 13, 16:32 CDT
NeSIS - Peoplesoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Aug 24, 00:00-05:00 CDT
RFC-7368 NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on May 21, 17:22 CDT
Grouper down time Aug 29, 09:00-09:30 CDT
RFC-7703: Grouper will be unavailable during maintenance. Direct impact: Grouper will be unavailable via the GUI. Possible impact: This change might interrupt Grouper activity processing. ITS will be updating the grouper application during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Aug 13, 16:21 CDT
NeSIS - Peoplesoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Aug 31, 00:00-05:00 CDT
RFC-7369 NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on May 21, 17:18 CDT
NeSIS - Peoplesoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Sep 8, 00:00-05:00 CDT
RFC-7445 NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on May 28, 09:26 CDT
Firefly/NeBIS down time Sep 10, 17:00 - Sep 14, 07:00 CDT
RFC-7651: Firefly/NeBIS will be unavailable during maintenance. ITS will be replacing servers during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jul 21, 16:24 CDT
NeSIS - Peoplesoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Sep 14, 00:00-05:00 CDT
RFC-7446 NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on May 28, 09:28 CDT
Oracle Database impaired service Sep 20, 06:00-12:00 CDT
RFC-7278: Oracle Database will have reduced performance during maintenance. Direct impact: No impact is expected. ITS will be applying patches to the Oracle Database environment during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jun 5, 15:45 CDT
NeSIS - Peoplesoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Sep 21, 00:00-05:00 CDT
RFC-7447 NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on May 28, 09:31 CDT
NeSIS - Peoplesoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Sep 28, 00:00-05:00 CDT
RFC-7448 NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on May 28, 09:33 CDT
Past Incidents
Aug 14, 2020
Jamf Pro under investigation
Resolved - All systems are operating normally. This issue is resolved.
Updated by Loren Frerichs
Aug 14, 16:07 CDT
Investigating - Potential problem with Jamf Pro is under investigation. Some macOS devices may have issues opening the Self Service Application. Technicians are investigating the issue.
Reported by Quentin Harouff
Submitted by Murtda Mohammed
Questions 402-472-3970 or support@nebraska.edu
Aug 12, 10:32 CDT
Network Connectivity Between UNK and Lincoln Under Investigation
Resolved - All systems are operating normally. This issue is resolved.
Updated by Loren Frerichs
Aug 14, 15:51 CDT
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Loren Frerichs
Aug 12, 11:48 CDT
Update - The problem with Kearney network connectivity continues.  Impacted services include wired connections in Kearney (some services work on wired), myblue.unk.edu (myblue.nebraska.edu works), new user account creation for any campus, password updates for users that have a UNK login, UNK degree audit and others. Technicians are investigating the issue.

Submitted by Loren Frerichs
Questions 402-472-3970 or support@nebraska.edu
Aug 12, 10:20 CDT
Investigating - Potential problem with network connectivity between UNK and Lincoln is under investigation after vendor maintenance. Degree Audit program is affected. Technicians are investigating the issue.
Reported by Tom Flair
Submitted by Kristy Kennedy
Questions 402-472-3970 or support@nebraska.edu
Aug 12, 07:56 CDT
UNK Telephone upgrade
Completed - All systems are operating normally. Work has been completed.
Aug 14, 15:39 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 13:00 CDT
Scheduled - RFC-7716: Telephones in Kearney will undergo maintenance. Direct impact: No impact is expected. ITS will be increasing circuit capacity to the Library Building - Data Room during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Aug 7, 13:57 CDT
Aug 13, 2020
UNK Telephone impaired service
Completed - All systems are operating normally. Work has been completed.
Aug 13, 08:51 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 07:00 CDT
Scheduled - RFC-7716: Telephones in Kearney will have reduced performance during maintenance. Direct impact: No impact is expected. ITS will be moving the primary VoIP controller out of Otto Olsen during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Aug 7, 13:52 CDT
Firefly/NeBIS upgrade
Completed - The scheduled maintenance has been completed.
Aug 13, 08:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 06:00 CDT
Scheduled - RFC-7600: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jul 30, 17:35 CDT
Aug 12, 2020
Nebraska.edu O365 email down time
Completed - All systems are operating normally. Work has been completed.
Aug 12, 11:46 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 20:00 CDT
Scheduled - RFC-7723: Nebraska.edu O365 email will be unavailable during maintenance. Direct impact: For Nebraska.edu accounts, Office 365 applications will lose access during maintenance. Email delivery will be delayed until maintenance completion. ITS will be migrating Nebraska.edu O365 users to a new tenant during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jul 30, 16:39 CDT
O365 Slowness Across All Services Under Investigation
Resolved - All systems are operating normally. This issue is resolved.
Updated by Loren Frerichs
Aug 12, 11:41 CDT
Investigating - Potential problem with O365 Slowness across all services is under investigation. Microsoft has reported users may experience slowness across all O365 services. This issue is affecting all University wide tenants.

Reported by Bryan Fitzgerald
Submitted by Kristy Kennedy
Questions 402-472-3970 or support@nebraska.edu
Aug 7, 10:00 CDT
Aug 11, 2020
Network - U.S. Meat Animal Research Center down time
Completed - All systems are operating normally. Work has been completed.
Aug 11, 08:22 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 08:00 CDT
Scheduled - RFC-7713: U.S. Meat Animal Research Center network will be unavailable during maintenance. Direct impact: Wired and wireless connections will be impacted. ITS will be moving switches to UPS power during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Aug 6, 17:28 CDT
Oracle Database impaired service
Completed - All systems are operating normally. Work has been completed.
Aug 11, 08:20 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 11, 08:20 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 06:00 CDT
Scheduled - RFC-7515: Oracle Database will have reduced performance during maintenance. Direct impact: No impact is expected. ITS will be applying patches to the Oracle Database environment during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jul 21, 16:03 CDT
Firefly/NeBIS upgrade
Completed - The scheduled maintenance has been completed.
Aug 11, 07:52 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 06:00 CDT
Scheduled - RFC-7599: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jul 30, 17:33 CDT
Aug 10, 2020
NeSIS - Peoplesoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline
Completed - All systems are operating normally. Work has been completed.
Aug 10, 00:23 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 00:00 CDT
Scheduled - RFC-7513 NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
May 21, 17:26 CDT
Aug 9, 2020
VDI upgrade
Completed - All systems are operating normally. Work has been completed.
Aug 9, 11:22 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 07:00 CDT
Scheduled - RFC-7721: VDI will undergo maintenance. Direct impact: No impact is expected. ITS will be updating the VDI Environment during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jul 30, 17:18 CDT
Aug 8, 2020
Git impaired service
Completed - The scheduled maintenance has been completed.
Aug 8, 09:23 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 08:30 CDT
Scheduled - RFC-7759: Git will maintenance. Direct impact: The Git GUI and connections to the code repository could be briefly unavailable. ITS will be applying application patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Aug 7, 13:47 CDT
Aug 7, 2020
Aug 6, 2020
UNL Network - Recycling and Refuse Building, ITS Annex, Documents Facility. North Building 1 and North Building 2 impaired service
Completed - All systems are operating normally. Work has been completed.
Aug 6, 08:54 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 17:00 CDT
Scheduled - RFC-7729: Recycling and Refuse Building, ITS Annex, Documents Facility. North Building 1 and North Building 2 networks will have reduced performance during maintenance. Direct impact: Wired and wireless will experience a brief interruption. ITS will be moving these buildings to new fiber paths during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jul 30, 17:13 CDT
Firefly/NeBIS upgrade
Completed - All systems are operating normally. Work has been completed.
Aug 6, 07:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 06:00 CDT
Scheduled - RFC-7598: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jul 30, 17:32 CDT
Aug 5, 2020
DNS upgrade
Completed - The scheduled maintenance has been completed.
Aug 5, 13:33 CDT
Update - All systems are operating normally. This issue is resolved.
Updated by Loren Frerichs
Aug 5, 13:32 CDT
Update - A small number of sites were corrupted when moved to Amazon Route 53. Work continues to identify them. Please put in a ticket if a site is now unreachable.
Jul 15, 13:39 CDT
Verifying - Work has been completed. Monitoring will continue.
Jul 10, 21:45 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 21:02 CDT
Scheduled - RFC-7525: DNS will undergo maintenance. Direct impact: No impact is expected. ITS will be moving external routes to Amazon Route 53 during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jun 19, 11:24 CDT
Aug 4, 2020
UNK VoIP Telephones impaired service
Completed - The scheduled maintenance has been completed.
Aug 4, 18:50 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 17:01 CDT
Scheduled - RFC-7708: VoIP Telephones at UNK will have reduced performance during maintenance. Direct impact: Jabber VoIP Telephones will be limited to VPN access. ITS will be upgrading VoIP servers during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jul 30, 17:02 CDT
UNK Zoom down time
Completed - All systems are operating normally. Work has been completed.
Aug 4, 15:53 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 14:00 CDT
Scheduled - RFC-7612: Zoom at UNK will be unavailable during maintenance. Possible impact: Maintenance window may be longer than anticipated. ITS's vendor will be switching authentication to Shibboleth SSO during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jul 30, 16:47 CDT
Firefly/NeBIS upgrade
Completed - All systems are operating normally. Work has been completed.
Aug 4, 06:39 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 06:00 CDT
Scheduled - RFC-7597: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jul 30, 17:31 CDT
Aug 3, 2020
UNK Printing under investigation
Resolved - All systems are operating normally. This issue is resolved.
Updated by Timothy Gunther
Aug 3, 20:18 CDT
Investigating - Potential problem with network printing at UNK is under investigation. Technicians are investigating the issue.
Reported by Heidi Haussermann
Submitted by Loren Frerichs
Questions 402-472-3970 or support@nebraska.edu
Aug 3, 16:59 CDT
Voicemail to Email outage for nebraska.edu users under investigation
Resolved - All systems are operating normally. This issue is resolved.
Updated by Timothy Gunther
Aug 3, 20:01 CDT
Investigating - Problem with Voicemail to Email outage for nebraska.edu is under investigation. Technicians are investigating the issue.
Reported by Mike Hansen
Submitted by Kylie Longwell
Questions 402-472-3970 or support@nebraska.edu
Aug 3, 08:23 CDT
UNL Directory under investigation
Resolved - All systems are operating normally. This issue is resolved.
Aug 3, 15:50 CDT
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Loren Frerichs
Aug 3, 11:35 CDT
Investigating - Potential problem with directory.unl.edu is under investigation. Technicians are investigating the issue.
Reported by Todd Jensen
Submitted by Loren Frerichs
Questions 402-472-3970 or support@nebraska.edu
Aug 3, 11:14 CDT
NeSIS - Peoplesoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline
Completed - All systems are operating normally. Work has been completed.
Aug 3, 00:31 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 00:00 CDT
Scheduled - RFC-7364 NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
May 21, 17:30 CDT
Aug 2, 2020
Oracle Database impaired service
Completed - All systems are operating normally. Work has been completed.
Aug 2, 08:08 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 06:00 CDT
Scheduled - RFC-7351: Oracle Database will have reduced performance during maintenance. Direct impact: No impact is expected. ITS will be applying patches to the Oracle Database environment during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jul 21, 16:01 CDT
UNL Telephone upgrade
Completed - All systems are operating normally. Work has been completed, per Mike H (dwf).
Aug 2, 04:07 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 18:00 CDT
Scheduled - RFC-7686: Telephone service will undergo maintenance. Direct impact: No impact is expected. ITS's vendor will be adding capacity to UNL VoIP trunks during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jul 23, 16:36 CDT
Aug 1, 2020
Server Hosting - Linux servers impaired service
Completed - All systems are operating normally. Work has been completed, per Tim S. (op44).
Aug 1, 23:46 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 22:00 CDT
Scheduled - RFC-7715: Server Hosting - Linux servers will have reduced performance during maintenance. Direct impact: Linux servers, ADS/SNR/Systems group will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jul 30, 16:27 CDT
TurinItIn down time
Completed - The scheduled maintenance has been completed.
Aug 1, 16:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 10:00 CDT
Scheduled - RFC-7609: Turnitin will be unavailable during maintenance. Direct impact: Plagiarism checking in Canvas will be unavailable. ITS's vendor will be preforming maintenance during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jul 2, 16:02 CDT
TrueYou impaired service
Completed - The scheduled maintenance has been completed.
Aug 1, 09:58 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 09:00 CDT
Scheduled - RFC-7707: TrueYou will have reduced performance during maintenance. Direct impact: TrueYou Self-Service functions like account claiming, password changes, forgot password, and ID lookup will have a brief interruption. This will also interrupt access to SailPoint API endpoints including registry and ChatBot. ITS will be enabling name suffix/generationQualifier in downstream services during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jul 30, 16:24 CDT
Omaha Network - Buffett Early Childhood Center down time
Completed - The scheduled maintenance has been completed.
Aug 1, 00:50 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 00:00 CDT
Scheduled - RFC-7646: Buffett Early Childhood Center network will be unavailable during maintenance. Direct impact: Wired and wireless connections will be impacted. ITS will be updating building network infrastructure during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jul 17, 16:47 CDT
Jul 31, 2020
UNL Network - Wireless - University Suites, The Courtyards, Eastside Suites impaired service
Completed - The scheduled maintenance has been completed.
Jul 31, 06:50 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 06:00 CDT
Scheduled - RFC-7697: Wireless network in University Suites, The Courtyards and Eastside Suites will have reduced performance during maintenance. Direct impact: Wireless access points will be unavailable for 5 minutes. ITS will be restarting access points in University Suites, The Courtyards and Eastside Suites during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jul 23, 16:30 CDT
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