Status
Welcome to the ITS status page. Here you will find real-time information about status of our services.
Services with * indicate dashboard display only, 3rd Party component--to receive notifications go to the vendor status page.

More info at go.unl.edu/status or if you have questions or concerns, please contact ITS Computer Help Center 402-472-3970 or toll-free 866-472-3970 or Email: support@nebraska.edu
Follow IT Status via Twitter: @StatusNebraska
Virtual Environment upgrade
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 10:01 CST
Scheduled - RFC-8152: Virtual Environment will undergo maintenance. Direct impact: No impact is expected. ITS will be updating the distributed switch version during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
UNL ResNET - Schramm Hall, Harper Hall, Smith Hall & Harper Dining Center down time
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 08:00 CST
Scheduled - RFC-8156: Network in Schramm Hall, Harper Hall, Smith Hall & Harper Dining Center will be unavailable during maintenance. Direct impact: All IoT devices will need to re-register after maintenance. ITS will be replacing the building network components including wireless access points during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
eduroam impaired service
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 06:00 CST
Scheduled - RFC-8010: eduroam will have reduced performance during maintenance. Direct impact: New eduroam users authenticating with nebraska.edu domain credentials will be impacted. Possible impact: This upgrade applies to all eduroam users and no impact is expected except as noted previously. ITS will be upgrading authentication servers during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jamf Pro under investigation
Update - ITS continues to work with our vendor to resolve this issue.
Nov 25, 15:18 CST
Investigating - An issue with Jamf Pro Device Enrollment is under investigation. We are currently unable to add new devices into Automated Device Enrollment. Devices previously scoped to Jamf sites seem to be able to re-enroll through Automated Device Enrollment. Technicians are investigating the issue with Jamf Support. Technicians are investigating the issue.
Reported by Quentin Harouff
Submitted by Kylie Longwell & Minh Hoang
Questions 402-472-3970 or support@nebraska.edu
Nov 17, 10:29 CST
Omaha - Inbound Calls are under investigation
Update - ITS is continuing to work with our vendor on this issue.
Oct 16, 14:45 CDT
Identified - The problem has been identified as involving at least one Jabber soft phone trying to complete a call on Omaha Campus. Technicians continue to work through the issue.
Submitted by Loren Frerichs
Questions 402-472-3970 or support@nebraska.edu
Jul 9, 14:54 CDT
Investigating - Potential problem with inbound calls to Omaha campus numbers is under investigation. Technicians are investigating the issue.
Reported by Matthew Ware
Submitted by Loren Frerichs
Questions 402-472-3970 or support@nebraska.edu
Jul 9, 12:16 CDT
Administrative | Business Operational
Business Applications (other) Operational
EMS Operational
Firefly and related applications ? Operational
MyBlue Operational
MyRecords Operational
MyRed ? Operational
Mavlink Operational
MyCSC Operational
MyNCTA Operational
MyPSC Operational
NeBIS/SAP Operational
NeSIS (PeopleSoft) Operational
WildcatsOnline Operational
Communication and Collaboration Operational
Box Operational
Communication tools (other) Operational
Digital Signage Operational
GMav (UNO student email) Operational
Office 365 (Email & Apps) Operational
Public Information Apps Operational
Telephone Services Operational
Website Services Operational
Zoom - NU Operational
End-point Computing Degraded Performance
Desktop Backup (NSave) ? Operational
Desktop & Device management ? Degraded Performance
KEARNEY - UNK Campus Connections ? Under Maintenance
Kiosk printing Operational
LINCOLN - City Campus Connections ? Under Maintenance
LINCOLN - East Campus Connections ? Under Maintenance
LINCOLN - Residence Hall Connections (ResNet) ? Under Maintenance
Nebraska Innovation Campus Connections ? Under Maintenance
OMAHA - Center Campus Connections ? Under Maintenance
OMAHA - Dodge Campus Connections ? Under Maintenance
OMAHA - Residence Hall Connections ? Operational
OMAHA - Scott Campus Connections ? Under Maintenance
Research Center & Extension Connections ? Under Maintenance
Infrastructure Under Maintenance
Cellular Services Operational
Cloud Hosting ? Operational
Data Center ? Under Maintenance
IP Address Management (DNS/DHCP) Operational
Network Backbone ? Operational
Network Nebraska Operational
Regional | National Internet Service Provider ? Operational
Virtual Private Network (VPN) Operational
Security and Identity Operational
Authentication Operational
Authorization Operational
Two-Factor Authentication ? Operational
Teaching & Learning Operational
Academic Technologies (Other) Operational
Canvas Operational
Technology classrooms Operational
*Third-Party Statuses (Web Display only) ? Operational
Box Collaboration Operational
Box Content API Operational
Box Content Preview Operational
Box Drive Operational
Box Email Notifications Operational
Box FTP Operational
Box Login/SSO Operational
Box Microsoft Online Operational
Box Preview Operational
Box Search ? Operational
Box Sync ? Operational
Box Uploads/Downloads Operational
Box Uploads/Downloads Operational
Box Uploads/Downloads Operational
Box Web Application Operational
Braintree APAC Processing Operational
Braintree API Operational
Braintree PayPal Processing Operational
Braintree United States Processing Operational
*Duo Security Admin Panel ? Operational
*Duo Security Cloud PKI ? Operational
*Duo Security Core Authentication Service ? Operational
*Duo Security Phone Call Delivery ? Operational
*Duo Security Push Delivery ? Operational
*Duo Security SMS Message Delivery ? Operational
GitHub Operational
Google Apps Classroom Operational
Google Apps Gmail Operational
Slack Login/SSO Operational
Slack Messaging Operational
Slack Notifications Operational
Smartsheet Mobile/API Operational
Smartsheet SSO (Single Sign-On) Operational
Smartsheet Web Application Operational
Statuspage Email Notifications Operational
Statuspage SMS Notifications Operational
Zoom Cloud Room Connector-Display only ? Operational
Zoom Group Messaging ? Operational
Zoom Meetings ? Operational
Zoom Telephone Services ? Operational
Zoom Video Webinars ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
UNL Network Various locations down time Nov 29, 06:00-10:00 CST
RFC-8141: Network for various Lincoln locations will be unavailable during maintenance. Direct impact: Impacted locations and services include; UNL Marketplace, University Housing administration, BSM, Utility Services, Lincoln Technical Assistance Program, University Press, Phi Mu Sorority, NEXTT Radio, Massengale Residential Center. ITS will be replacing aggregation switches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Nov 25, 16:06 CST
NeSIS - Peoplesoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Nov 30, 00:00-05:00 CST
RFC-7657 NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Oct 2, 16:02 CDT
SEC Data Center upgrade Nov 30, 09:00-12:00 CST
RFC-8130: SEC Data Center will undergo maintenance. Direct impact: No impact is expected. ITS's vendor will be performing annual maintenance of the fire suppression system during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Nov 25, 16:13 CST
Data Center upgrade Nov 30, 09:00-12:00 CST
RFC-8130: Scott Engineering Data Center will undergo maintenance. Direct impact: no impact is expected. Scott Engineering Data Center will under go maintenance of the fire suppression system. during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Nov 20, 11:48 CST
Automatic Call Distribution impaired service Nov 30, 19:00-21:00 CST
RFC-8148: Automatic Call Distribution will have reduced performance during maintenance. Direct impact: No impact is expected. ITS will be updating the Automatic Call Distribution software during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Nov 20, 11:55 CST
Firefly/NeBIS upgrade Dec 1, 06:00-06:45 CST
RFC-8170: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Nov 25, 17:12 CST
WebAudit, GitLab, NU ITSM upgrade Dec 2, 17:00-17:15 CST
RFC-8162: WebAudit, GitLab, NU ITSM will undergo maintenance. Direct impact: No impact is expected. Possible impact: New logins may be briefly delayed. ITS will be updating SSO setting for these services during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Nov 25, 16:34 CST
Firefly/NeBIS upgrade Dec 3, 06:00-06:45 CST
RFC-8171: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Nov 25, 17:14 CST
Firefly/NeBIS down time Dec 4, 17:00 - Dec 7, 07:00 CST
RFC-7660: Firefly/NeBIS will be unavailable during maintenance. ITS will be applying year end patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Oct 22, 15:40 CDT
UNL Network Backbone down time Dec 5, 05:00-08:00 CST
RFC-8142: Network Backbone in Lincoln will be unavailable during maintenance. Direct impact: Short outages to all Lincoln buildings are expected. ITS will be replacing the UNL East Campus core routers during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Nov 25, 16:46 CST
UNL Network Backbone down time Dec 6, 05:00-08:00 CST
RFC-8143: Network Backbone in Lincoln will be unavailable during maintenance. Direct impact: Short outages to all Lincoln buildings, including SEC Data Center are expected. ITS will be replacing the UNL City Campus core routers during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Nov 20, 15:30 CST
IPAM - DNS and DHCP upgrade Dec 6, 08:00-08:30 CST
RFC-8164: IPAM - DNS and DHCP will undergo maintenance. Direct impact: No impact is expected. ITS will be removing servers no longer in use from the IPAM environment during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Nov 25, 16:57 CST
VDI upgrade Dec 6, 08:00-10:00 CST
RFC-8111 & RFC-8125: VDI will undergo maintenance. Direct impact: No impact is expected. ITS will be applying patches to Horizon connection servers during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Nov 13, 10:56 CST
UNO Voicemail upgrade Dec 6, 19:00-20:00 CST
RFC-8161: UNO Voicemail will undergo maintenance. Direct impact: No impact is expected. Possible impact: Access to voicemail may be briefly impacted. ITS will be moving voicemail trunks during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Nov 25, 17:03 CST
NeSIS - Peoplesoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Dec 7, 00:00-05:00 CST
RFC-7827: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Oct 30, 10:29 CDT
Firefly/NeBIS upgrade Dec 8, 06:00-06:45 CST
RFC-8172: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Nov 25, 17:15 CST
Firefly/NeBIS upgrade Dec 10, 06:00-06:45 CST
RFC-8173: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Nov 25, 17:16 CST
UNL ResNet down time Dec 13, 05:00-11:00 CST
RFC-8144: Lincoln Residence Hall network will be unavailable during maintenance. Direct impact: Wireless, wired student and staff connections will be impacted. Services will be migrated from the old routers to the new ones one at a time and not all services will be down the whole window. ITS will be replacing the Residence Hall Distribution router during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Nov 20, 15:57 CST
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Dec 14, 00:00-05:00 CST
RFC-7987: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Nov 13, 11:00 CST
Nebraska Innovation Campus Network down time Dec 19, 08:00-12:00 CST
RFC-8145: Nebraska Innovation Campus network will be unavailable during maintenance. Direct impact: Wired and wireless connections will impacted for portions of the window. ITS will be replacing the distribution router for Nebraska Innovation Campus during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Nov 20, 16:06 CST
Oracle Database impaired service Dec 20, 06:00-12:00 CST
RFC-7826: Oracle Database will have reduced performance during maintenance. Direct impact: No impact is expected. ITS will be applying patches to the Oracle Database environment during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Sep 4, 11:37 CDT
Firefly/NeBIS down time Dec 20, 06:00-14:00 CST
RFC-8113: Firefly/NeBIS will be unavailable during maintenance. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Nov 25, 17:09 CST
Virtual Environment upgrade Dec 20, 08:00-09:00 CST
RFC-8068: Virtual Environment will undergo maintenance. Direct impact: No impact is expected. ITS will be moving hosts to a consolidated environment during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Oct 30, 09:48 CDT
NeSIS - Peoplesoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Dec 21, 00:00-05:00 CST
RFC-7988: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Oct 30, 10:27 CDT
NeSIS - Peoplesoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Jan 4, 00:00-05:00 CST
RFC-7989: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Oct 30, 10:24 CDT
Past Incidents
Nov 28, 2020

Unresolved incidents: Virtual Environment upgrade, UNL ResNET - Schramm Hall, Harper Hall, Smith Hall & Harper Dining Center down time.

Nov 27, 2020

Unresolved incident: eduroam impaired service.

Nov 26, 2020
Respondus under investigation
Resolved - This incident has been resolved.
Nov 26, 10:55 CST
Update - Respondus issues since this morning are now reduced, however things are not yet fully operational for students.
Nov 25, 16:37 CST
Investigating - PRB-1154 A problem with Respondus LTI for faculty is under investigation. Technicians are investigating the issue.
Reported by Amy Zachek
Submitted by Loren Frerichs
Questions 402-472-3970 or support@nebraska.edu
Nov 25, 10:00 CST
Firefly/NeBIS upgrade
Completed - Firefly/NeBIS upgrade is complete.
Nov 26, 07:42 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 06:00 CST
Scheduled - RFC-8116: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 13, 10:51 CST
Nov 25, 2020
Desktop & Device Management impaired service
Completed - The scheduled maintenance has been completed.
Nov 25, 05:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 04:00 CST
Scheduled - RFC-8185: Jamf Pro Desktop & Device Management will have reduced performance during maintenance. Direct impact: A brief interruption to self service and the management portal is expected. ITS's vendor will be restarting web services for our Jamf Pro server during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 24, 15:29 CST
Nov 24, 2020
EMS for State Colleges under investigation
Resolved - All systems are operating normally. This issue is resolved.
Nov 24, 15:15 CST
Monitoring - PRB-1153 All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Loren Frerichs
Nov 23, 15:35 CST
Investigating - EMS for State Colleges is currently unresponsive. Technicians are investigating the issue.
Reported by
Submitted by
Questions 402-472-3970 or support@nebraska.edu
Nov 23, 13:28 CST
Telephone upgrade
Completed - All systems are operating normally. Work has been completed. Will resume work on this issue at a later date.
Nov 24, 14:58 CST
Update - We were able to successfully patch 5 of the 6 presences servers. We are checking into why the 6th server failed to patch and hope to try to attempt to patch it again Monday night (11/23).
Nov 22, 22:10 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 17:01 CST
Scheduled - RFC-8149: Telephone service will undergo maintenance. Direct impact: No impact is expected. ITS will be applying a patch tho the presence servers during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 20, 11:32 CST
EvaluationKIT under investigation
Resolved - All systems are operating normally. This issue is resolved.
Nov 24, 11:50 CST
Monitoring - Issues appear to have subsided. We're continuing to monitor for any reoccurring problems.
Submitted by Loren Frerichs
Nov 20, 10:48 CST
Update - We are continuing to investigate this issue.
Nov 17, 17:00 CST
Investigating - Potential problem with EvaluationKIT is under investigation. Technicians are investigating the issue. Users are experiencing significant slowness--links in Canvas are taking up to a minute to appear.
Reported by Ben Lass
Submitted by Murtda Mohammed
Questions 402-472-3970 or support@nebraska.edu
Nov 17, 16:23 CST
Firefly/NeBIS upgrade
Completed - All systems are operating normally. Work has been completed.
Nov 24, 06:48 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 06:00 CST
Scheduled - RFC-8115: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 13, 10:48 CST
Nov 23, 2020
Automatic Call Distribution impaired service
Completed - All systems are operating normally. Work has been completed.
Nov 23, 20:07 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 18:30 CST
Scheduled - RFC-8165: Automatic Call Distribution in Lincoln will have reduced performance during maintenance. Direct impact: No impact is expected. Possible impact: Calls will be switched to redundant paths. ITS will be reconfiguring ACD Trunks during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 20, 17:29 CST
NeSIS - Peoplesoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline
Completed - All systems are operating normally. Work has been completed.
Nov 23, 00:34 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 00:00 CST
Scheduled - RFC-7656 NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 6, 10:06 CST
Nov 22, 2020
Server Hosting - Windows servers impaired service
Completed - All systems are operating normally. Work has been completed.
Nov 22, 12:21 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 22:00 CST
Scheduled - RFC-8134: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, group 2, will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 20, 11:26 CST
Nov 21, 2020
Nov 20, 2020
Desktop & Device Management impaired service
Completed - The scheduled maintenance has been completed.
Nov 20, 03:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 02:00 CST
Scheduled - RFC-8159: Jamf Pro Desktop & Device Management will have reduced performance during maintenance. Direct impact: A brief interruption to self service and the management portal is expected. ITS's vendor will be restarting web services for our Jamf Pro server during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 19, 13:22 CST
Nov 19, 2020
Firefly/NeBIS upgrade
Completed - All systems are operating normally. Work has been completed.
Nov 19, 07:22 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 06:00 CST
Scheduled - RFC-8114: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 13, 10:45 CST
Nov 18, 2020

No incidents reported.

Nov 17, 2020
Firefly/NeBIS upgrade
Completed - All systems are operating normally. Work has been completed.
Nov 17, 07:55 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 06:00 CST
Scheduled - RFC-8073: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Oct 30, 10:04 CDT
Nov 16, 2020
Oracle Database impaired service
Completed - All systems are operating normally. Work has been completed.
Nov 16, 10:26 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 06:00 CST
Scheduled - RFC-7502 & RFC-8119: Oracle Database will have reduced performance during maintenance. Direct impact: No impact is expected. ITS will be applying patches to the Oracle Database environment during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Sep 11, 15:14 CDT
Desktop & Device Management down time
Completed - All systems are operating normally. Work has been completed.
Nov 16, 08:43 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 13:01 CST
Scheduled - RFC-8132: Desktop & Device Management will be unavailable during maintenance. Direct impact: Jamf Pro will be off line and devices will be unable to check in or perform Self Service actions until the upgrade is complete. ITS's vendor will be upgrading Jamf Pro to during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 13, 14:26 CST
NeSIS - Peoplesoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline
Completed - All systems are operating normally. Work has been completed.
Nov 16, 00:37 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 00:00 CST
Scheduled - RFC-7655 NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Oct 2, 16:04 CDT
Nov 15, 2020
UNK Network and Data Center impaired service
Completed - All systems are operating normally. Work has been completed.
Nov 15, 15:42 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 09:00 CST
Scheduled - RFC-8122: UNK Network will and Data Center have reduced performance during maintenance. Direct impact: Most services have fail-over capabilities. ITS will be moving network and servers to a new rack system during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 13, 10:41 CST
Server Hosting - Windows servers impaired service
Completed - All systems are operating normally. Work has been completed.
Nov 15, 12:42 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 22:01 CST
Scheduled - RFC-8134: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, group 1, will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 13, 11:18 CST
Firefly/NeBIS down time
Completed - All systems are operating normally. Work has been completed.
Nov 15, 09:53 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 06:00 CST
Scheduled - RFC-8112: Firefly/NeBIS will be unavailable during maintenance. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 13, 10:07 CST
Server Hosting - Windows servers impaired service
Completed - All systems are operating normally. Work has been completed.
Nov 15, 09:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 03:00 CST
Scheduled - RFC-8135: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, ES group, will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 13, 11:21 CST
VDI upgrade
Completed - All systems are operating normally. Work has been completed.
Nov 15, 08:36 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 08:00 CST
Scheduled - RFC-8110: VDI will undergo maintenance. Direct impact: No impact is expected. ITS will be applying patches to Horizon connection servers during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 13, 10:19 CST
UNL Network Backbone impaired service
Completed - All systems are operating normally. Work has been completed.
Nov 15, 08:23 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 08:00 CST
Scheduled - RFC-8127: Network Backbone at UNL will have reduced performance during maintenance. Direct impact: No impact is expected. ITS will be increasing the maximum transmission unit (MTU) Lincoln campus router during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 13, 11:11 CST
IPAM - DNS upgrade
Completed - All systems are operating normally. Work has been completed.
Nov 15, 08:20 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 08:00 CST
Scheduled - RFC-8099: IPAM remote DNS servers will undergo maintenance. Direct impact: N impact is expected. ITS will be renewing licenses on remote DNS servers during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 6, 09:37 CST
Nov 14, 2020
Support.nebraska.edu down time
Completed - All systems are operating normally. Work has been completed.
Nov 14, 07:44 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 07:00 CST
Scheduled - RFC-8103: NU-ITSM support.nebraska.edu will be unavailable during maintenance. Direct impact: Inbound email will be queued while the service is offline. ITS will be upgrading the Footprints application during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 13, 09:57 CST
Network Backbone impaired service
Completed - All systems are operating normally. Work has been completed.
Nov 14, 06:54 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 05:00 CST
Scheduled - RFC-8039: Network Backbone will have reduced performance during maintenance. Direct impact: No impact is expected. Possible impact: Connections may briefly drop and reconnect. ITS will be adjusting maximum transmission unit (MTU) on all campus backbone connections including Internet 2 - GPN, Internet 2 - KanREN, Holland Computing Center Schorr, UNL PerfSonar during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Oct 22, 15:32 CDT
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