Status
Welcome to the ITS status page. Here you will find real-time information about status of our services.
Services with * indicate dashboard display only, 3rd Party component--to receive notifications go to the vendor status page.

More info at go.unl.edu/status or if you have questions or concerns, please contact ITS Computer Help Center 402-472-3970 or toll-free 866-472-3970 or Email: support@nebraska.edu
Follow IT Status via Twitter: @StatusNebraska
Partially Degraded Service
Administrative | Business Operational
Business Applications (other) Operational
EMS Operational
Firefly and related applications ? Operational
MyBlue Operational
MyRecords Operational
MyRed ? Operational
Mavlink Operational
MyCSC Operational
MyNCTA Operational
MyPSC Operational
NeBIS/SAP Operational
NeSIS (PeopleSoft) Operational
WildcatsOnline Operational
Communication and Collaboration Operational
Box Operational
Communication tools (other) Operational
Digital Signage Operational
GMav (UNO student email) Operational
Office 365 (Email & Apps) Operational
Public Information Apps Operational
Telephone Services Operational
Website Services Operational
Zoom - NU Operational
End-point Computing Operational
Desktop Backup (NSave) ? Operational
Desktop & Device management ? Operational
KEARNEY - UNK Campus Connections ? Operational
Kiosk printing Operational
LINCOLN - City Campus Connections ? Operational
LINCOLN - East Campus Connections ? Operational
LINCOLN - Residence Hall Connections (ResNet) ? Operational
Nebraska Innovation Campus Connections ? Operational
OMAHA - Center Campus Connections ? Operational
OMAHA - Dodge Campus Connections ? Operational
OMAHA - Residence Hall Connections ? Operational
OMAHA - Scott Campus Connections ? Operational
Research Center & Extension Connections ? Operational
Infrastructure Operational
Cellular Services Operational
Cloud Hosting ? Operational
Data Center ? Operational
IP Address Management (DNS/DHCP) Operational
Network Backbone ? Operational
Network Nebraska Operational
Regional | National Internet Service Provider ? Operational
Virtual Private Network (VPN) Operational
Security and Identity Operational
Authentication Operational
Authorization Operational
Two-Factor Authentication ? Operational
Teaching & Learning Operational
Academic Technologies (Other) Operational
Canvas Operational
Technology classrooms Operational
*Third-Party Statuses (Web Display only) ? Degraded Performance
Box Collaboration Operational
Box Content API Operational
Box Content Preview Operational
Box Drive Operational
Box Email Notifications Operational
Box FTP Operational
Box Login/SSO Operational
Box Microsoft Online Operational
Box Preview Operational
Box Search ? Operational
Box Sync ? Operational
Box Uploads/Downloads Operational
Box Uploads/Downloads Operational
Box Uploads/Downloads Operational
Box Web Application Operational
Braintree APAC Processing Operational
Braintree API Operational
Braintree PayPal Processing Operational
Braintree United States Processing Operational
*Duo Security Admin Panel ? Operational
*Duo Security Cloud PKI ? Operational
*Duo Security Core Authentication Service ? Operational
*Duo Security Phone Call Delivery ? Operational
*Duo Security Push Delivery ? Operational
*Duo Security SMS Message Delivery ? Operational
GitHub Operational
Google Apps Classroom Operational
Google Apps Gmail Operational
Slack Login/SSO Operational
Slack Messaging Degraded Performance
Slack Notifications Operational
Smartsheet Mobile/API Operational
Smartsheet SSO (Single Sign-On) Operational
Smartsheet Web Application Operational
Statuspage Email Notifications Operational
Statuspage SMS Notifications Operational
Zoom Cloud Room Connector-Display only ? Operational
Zoom Group Messaging ? Operational
Zoom Meetings ? Operational
Zoom Telephone Services ? Operational
Zoom Video Webinars ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Firefly/NeBIS upgrade Jun 4, 06:00-06:30 CDT
RFC-7414: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on May 21, 17:55 CDT
UNO Network - Strauss Performing Arts Center down time Jun 6, 00:00-06:00 CDT
RFC-7434: Strauss Performing Arts Center network will be unavailable during maintenance. Direct impact: Wired and wireless connections will be impacted. ITS will be updating building network infrastructure during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on May 28, 15:20 CDT
NeSIS - Peoplesoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Jun 8, 00:00-05:00 CDT
RFC-7296 NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on May 6, 17:01 CDT
Firefly/NeBIS upgrade Jun 9, 06:00-06:30 CDT
RFC-7415: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on May 21, 17:54 CDT
Firefly/NeBIS upgrade Jun 11, 06:00-06:30 CDT
RFC-7416: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on May 21, 17:52 CDT
eduroam down time Jun 14, 08:00-10:00 CDT
RFC-7071: eduroam wireless SSID will be unavailable during maintenance. Direct impact: Down time will be brief. Wireless users of eduroam will need to re-authenticate. ITS will be replacing eduroam certificates during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Apr 9, 16:12 CDT
UNK DNS, DHCP, & IP Address Management impaired service Jun 14, 08:00-16:00 CDT
RFC-6897: DNS, DHCP, & IPAM will have reduced performance during maintenance. Direct impact: No impact is expected. ITS will be migrating UNK DNS, DHCP, & IPAM in to a single EIP environment during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Mar 3, 10:05 CST
NeSIS - Peoplesoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Jun 15, 00:00-05:00 CDT
RFC-7298 NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on May 6, 17:03 CDT
Firefly/NeBIS upgrade Jun 16, 06:00-06:30 CDT
RFC-7417: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on May 21, 17:51 CDT
Firefly/NeBIS upgrade Jun 18, 06:00-06:30 CDT
RFC-7418: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on May 21, 17:49 CDT
Oracle Database impaired service Jun 21, 06:00-12:00 CDT
RFC-7278: Oracle Database will have reduced performance during maintenance. Direct impact: No impact is expected. ITS will be applying patches to the Oracle Database environment during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on May 7, 15:47 CDT
Firefly/NeBIS down time Jun 21, 06:00-14:00 CDT
RFC-7238: Firefly/NeBIS will be unavailable during maintenance. ITS will be applying application and server updates during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Apr 24, 11:21 CDT
DNS upgrade Jun 21, 08:00-10:00 CDT
RFC-7130: DNS will undergo maintenance. Direct impact: No impact is expected. ITS will be moving external routes to Amazon Route 53 during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Apr 2, 15:34 CDT
NeSIS - Peoplesoft System down time including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Jun 21, 20:00 - Jun 22, 05:00 CDT
RFC-7352: NeSIS - Peoplesoft System will be unavailable during maintenance. ITS will be upgrading the NeSIS applications including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on May 14, 16:52 CDT
NeSIS - Peoplesoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Jun 22, 00:00-05:00 CDT
RFC-7299 NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on May 6, 17:05 CDT
Firefly/NeBIS upgrade Jun 23, 06:00-06:30 CDT
RFC-7419: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on May 21, 17:48 CDT
Firefly/NeBIS upgrade Jun 25, 06:00-06:30 CDT
RFC-7420: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on May 21, 17:46 CDT
Virtual Environment impaired service Jun 27, 08:00-17:00 CDT
RFC-7436: Virtual Environment will have reduced performance during maintenance. Direct impact: No impact is expected. ITS will apply firmware updates to the production VM hosts during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on May 28, 14:53 CDT
Network Nebraska DNS, DHCP, & IP Address Management impaired service Jun 28, 08:00-16:00 CDT
RFC-7131: DNS, DHCP, & IPAM will have reduced performance during maintenance. Direct impact: No impact is expected. ITS will be migrating Network Nebraska DNS, DHCP, & IPAM in to a new environment during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Apr 2, 15:28 CDT
NeSIS - Peoplesoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Jun 29, 00:00-05:00 CDT
RFC-7300 NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on May 6, 17:07 CDT
Firefly/NeBIS upgrade Jun 30, 06:00-06:30 CDT
RFC-7421: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on May 21, 17:44 CDT
Firefly/NeBIS upgrade Jul 2, 06:00-06:30 CDT
RFC-7422: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on May 21, 17:43 CDT
NeSIS - Peoplesoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Jul 6, 00:00-05:00 CDT
RFC-7346 NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on May 13, 10:32 CDT
NeSIS - Peoplesoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Jul 13, 00:00-05:00 CDT
RFC-7347 NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on May 13, 10:34 CDT
Oracle Database impaired service Jul 19, 06:00-12:00 CDT
RFC-7351: Oracle Database will have reduced performance during maintenance. Direct impact: No impact is expected. ITS will be applying patches to the Oracle Database environment during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on May 14, 16:55 CDT
Past Incidents
Jun 2, 2020
UNK Power Outage Affecting Multiple buildings Under Investigation
Resolved - All systems are operating normally. This issue is resolved.
Updated by Tom Anderson
Jun 2, 17:00 CDT
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems. Please call the UNK Help Desk at 308-865-8363 with any technology related issues.
Submitted by Tom Anderson
Jun 2, 14:56 CDT
Investigating - Potential problem with UNK power outage affecting multiple buildings is under investigation. Most buildings on campus are affected. Technicians are investigating the issue.
Reported by Brian Cox
Submitted by Kristy Kennedy
Questions 402-472-3970 or support@nebraska.edu
Jun 2, 14:14 CDT
Firefly/NeBIS upgrade
Completed - All systems are operating normally. Work has been completed.
Jun 2, 07:24 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 06:00 CDT
Scheduled - RFC-7413: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
May 21, 17:56 CDT
Jun 1, 2020
Desktop & Device management Security Services upgrade
Completed - All systems are operating normally. Work has been completed.
Jun 1, 16:56 CDT
Verifying - All systems are operating normally. Work has been completed.
Jun 1, 10:12 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 17:00 CDT
Scheduled - RFC-7426: Desktop & Device management Security Services will undergo maintenance. Direct impact: Install new anti-virus software on ITS supported endpoint devices. ITS will be updating ITS supported endpoint devices with new security service applications and options during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
May 28, 15:05 CDT
Lincoln Housing connections under investigation
Resolved - All systems are operating normally. This issue is resolved.
Updated by Loren Frerichs
Jun 1, 16:39 CDT
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Loren Frerichs
Jun 1, 11:43 CDT
Investigating - Potential problem with connections in Lincoln Housing administrative offices is under investigation. Technicians are investigating the issue.
Reported by Mark Boudreau
Submitted by Loren Frerichs
Questions 402-472-3970 or support@nebraska.edu
Jun 1, 09:59 CDT
Desktop & Device Management downtime
Completed - All systems are operating normally. Work has been completed.
Jun 1, 10:13 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 17:00 CDT
Scheduled - RFC-7384: Desktop & Device Management will be unavailable during maintenance. Direct impact: Jamf Pro will be off line and devices will be unable to check in or perform Self Service actions until the upgrade is complete. ITS's vendor will be upgrading Jamf Pro during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
May 22, 09:34 CDT
NeSIS - Peoplesoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline
Completed - All systems are operating normally. Work has been completed.
Jun 1, 03:19 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 00:01 CDT
Scheduled - RFC-7295 NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
May 6, 16:58 CDT
May 31, 2020
Windows Desktop & Device management down time
Completed - All systems are operating normally. Work has been completed.
May 31, 15:16 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 13:00 CDT
Scheduled - RFC-7354: Windows Desktop & Device management will be unavailable during maintenance. ITS will be updating SCCM during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
May 14, 16:47 CDT
Network Backbone impaired service
Completed - All systems are operating normally. Work has been completed.
May 31, 09:49 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 09:00 CDT
Scheduled - RFC-7404: Network Backbone will have reduced performance during maintenance. Direct impact: Management access to some devices will be impacted. ITS will be replacing a data center switch and adding a secondary management path during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
May 27, 16:14 CDT
UNK Wireless upgrade
Completed - All systems are operating normally. Work has been completed.
May 31, 09:43 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 07:00 CDT
Scheduled - RFC-7432: Wireless at UNK will undergo maintenance. Direct impact: No impact is expected. ITS will be updating campus certificates to enable wireless deployment in Discovery Hall during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
May 28, 15:11 CDT
Network - UNL Housing down time
Completed - The scheduled maintenance has been completed.
May 31, 05:50 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 05:30 CDT
Scheduled - RFC-7388: UNL Housing (administrative) connections will be unavailable during maintenance. ITS will be upgrading a firewall during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
May 22, 10:01 CDT
May 30, 2020
UNLcms under investigation
Resolved - All systems are operating normally. This issue is resolved.
Updated by Tom Anderson
May 30, 15:26 CDT
Investigating - A problem with UNLcms is under investigation. Technicians are investigating the issue. Users logged in to UNL single sign-on can not access UNL web sites hosted on UNLcms including www.unl.edu
Reported by Bob Crisler
Submitted by Loren Frerichs
Questions 402-472-3970 or support@nebraska.edu
May 30, 15:02 CDT
Network - UNL Phi Mu down time
Completed - The scheduled maintenance has been postponed.
May 30, 09:19 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 07:30 CDT
Scheduled - RFC-7386: UNL Phi Mu connections will be unavailable during maintenance. ITS will be upgrading a firewall during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
May 22, 09:51 CDT
Network - UNL Campus Recreation and UNL Marketplace down time
Completed - The scheduled maintenance has been completed.
May 30, 09:19 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 07:00 CDT
Scheduled - RFC-7385: UNL Campus Recreation and UNL Marketplace connections will be unavailable during maintenance. ITS will be upgrading a firewall during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
May 22, 09:45 CDT
Network - Nebraska Local Technical Assistance Program down time
Completed - The scheduled maintenance has been postponed.
May 30, 09:18 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 08:01 CDT
Scheduled - RFC-7387: UNL Nebraska Local Technical Assistance Program connections will be unavailable during maintenance. ITS will be upgrading a firewall during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
May 22, 09:55 CDT
May 29, 2020
eduroam upgrade
Completed - All systems are operating normally. Work has been completed.
May 29, 16:04 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 20:02 CDT
Scheduled - RFC-7439: eduroam will undergo maintenance. Direct impact: No impact is expected. Possible impact: New authentications may be briefly delayed. ITS's vendor will be upgrading authentication servers during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
May 27, 16:10 CDT
May 28, 2020
Firefly/NeBIS upgrade
Completed - The scheduled maintenance has been completed.
May 28, 06:53 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 06:00 CDT
Scheduled - RFC-7237: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Apr 24, 11:24 CDT
May 27, 2020
Telephones - Eastern Nebraska Research and Extension Center under investigation
Resolved - All systems are operating normally. This issue is resolved.
Updated by Mike Hansen
May 27, 08:49 CDT
Investigating - Potential problem with Telephones at Eastern Nebraska Research and Extension Center are under investigation. Technicians are investigating the issue.
Reported by Mark Christensen
Submitted by Loren Frerichs
Questions 402-472-3970 or support@nebraska.edu
May 26, 11:18 CDT
UNL Office 365 (student) down time
Completed - All queued messages have now been released. If you have any further issues following this change please contact the HuskerTech Help Center at 402-472-3970 or support@nebraska.edu.
May 27, 06:51 CDT
Update - The license change is complete and all new mail is being delivered to mailboxes, queued messages continue to clear. If you have any issues please contact the HuskerTech Help Center at 402-472-3970 or support@nebraska.edu.
May 24, 16:07 CDT
Verifying - The licensing update for huskers.unl.edu mailboxes is complete. We are currently releasing all queued messages for huskers.unl.edu recipients. If you have any issues please contact the Huskertech HelpCenter at 402-472-3970 or support@nebraska.edu.
May 24, 09:46 CDT
Update - We are currently updating our licensing for all huskers.unl.edu mailboxes. Please visit status.nebraska.edu or canvas for additional updates. Also note that while you can access your account we are waiting for the full transition to be complete before we release held messages sent to accounts during this process.
May 23, 20:44 CDT
Update - Maintenance is progressing as planned, some users may be able to access their O365 account again but email will continue to be queued until all access is restored.
May 23, 07:22 CDT
Update - Maintenance is ongoing.
May 23, 01:07 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 17:00 CDT
Scheduled - RFC-7244: Student @huskers.unl.edu email accounts will be unavailable for a period of time starting 5pm Friday 5/22/2020 as changes are made to the university email system. During this time email will be queued for release following the change. The time frame which your account will be affected may vary depending on your current role, whether that is current student, admitted student, or alumni.

Students who have not registered for a course in 2 terms will have their account type changed as part of this update and will no longer have access to the O365 apps which includes the Microsoft Office Download. Email access will remain through the web at mymail.unl.edu. Please reach out to the computer store to purchase a copy of office if you need to. If you have issues following this change please contact the helpdesk at support@nebraska.edu or 402-472-3970
Entered by - Loren Frerichs
May 1, 13:52 CDT
May 26, 2020
VoIP impaired service
Completed - All systems are operating normally. Work has been rescheduled.
May 26, 10:14 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 09:00 CDT
Scheduled - RFC-7274: VoIP will have reduced performance during maintenance. Direct impact: No impact is expected. ITS will be applying patches to Voice over IP servers during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
May 7, 15:56 CDT
Firefly/NeBIS upgrade
Completed - All systems are operating normally. Work has been completed.
May 26, 07:48 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 06:00 CDT
Scheduled - RFC-7236: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Apr 24, 11:26 CDT
NeSIS - Peoplesoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline
Completed - All systems are operating normally. Work has been completed.
May 26, 00:35 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 00:00 CDT
Scheduled - RFC-7294 NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
May 6, 16:56 CDT
May 25, 2020

No incidents reported.

May 24, 2020
Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline issue identified
Resolved - All systems are operating normally. This issue is resolved. Our vendor concluded root cause analysis.
Updated by Loren Frerichs
May 24, 14:57 CDT
Monitoring - At this time, we have been stable since 12:30.  We have implemented a work around recommended by the vendor while the root cause analysis continues with the vendor.  ITS will continue to monitor and provide communication as more information becomes available.  
Submitted by Loren Frerichs
May 21, 16:33 CDT
Identified - MyRED, Mavlink, MyBlue, MyRecords, MyPSC, MyCSC, Wildcats Online are having intermittent issues
Updated by Loren Frerichs
May 21, 11:47 CDT
Connectivity issues under investigation
Resolved - All systems are operating normally. This issue is resolved. Our vendor concluded root cause analysis.
Updated by Loren Frerichs
May 24, 14:56 CDT
Monitoring - At this time, we have been stable since 12:30.  We have implemented a work around recommended by the vendor while the root cause analysis continues with the vendor.  ITS will continue to monitor and provide communication as more information becomes available.  
Submitted by Loren Frerichs
May 21, 16:34 CDT
Update - We are continuing to investigate this issue.
May 21, 10:35 CDT
Investigating - A problem with network connections is under investigation. Technicians are investigating the issue.
Submitted by Loren FrerichsQuestions 402-472-3970 or support@nebraska.edu
May 21, 10:30 CDT
Update - We are continuing to monitor for any further issues.
May 21, 08:38 CDT
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Kristy Kennedy
May 21, 08:24 CDT
Investigating - Potential problem with connectivity issues is under investigation. Technicians are investigating the issue.
Reported by Mark Woitaszewski
Submitted by Mark Woitaszewski per Brian Cox
Questions 402-472-3970 or support@nebraska.edu
May 21, 06:50 CDT
Server Hosting - Windows servers impaired service
Completed - All systems are operating normally. Work has been completed.
May 24, 13:04 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 22:00 CDT
Scheduled - RFC-7361: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, group 2, will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
May 13, 10:23 CDT
May 23, 2020
May 22, 2020
May 21, 2020
UNO DNS, DHCP, & IP Address Management impaired service
Completed - Work has been rescheduled.
May 21, 17:13 CDT
Scheduled - RFC-7124: DNS, DHCP, & IPAM will have reduced performance during maintenance. Direct impact: No impact is expected. ITS will be migrating UNO DNS, DHCP, & IPAM in to a single EIP environment during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 3, 10:10 CST
Student Portals (MyRed, Mavlink, MyBlue, MyRecords, Mypsc, MyCsc, Wildcats online) connection issues have resolved.
Resolved - All systems are operating normally. This issue is resolved.
Updated by Kylie Longwell
May 21, 09:55 CDT
Investigating - Potential problem with Student Portals (MyRed, Mavlink, MyBlue, MyRecords, Mypsc, MyCsc, Wildcats online) are experiencing connection issues and is under investigation. Technicians are investigating the issue.
Reported by William Barrera Fuentes
Submitted by Kylie Longwell
Questions 402-472-3970 or support@nebraska.edu
May 21, 09:26 CDT
Roskens Hall UPS upgrade
Completed - All systems are operating normally. Work has been rescheduled.
May 21, 08:43 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 07:00 CDT
Scheduled - RFC-7344: Roskens Hall will undergo maintenance. Direct impact: No impact is expected. ITS will be replacing the UPS in Roskens Hall during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
May 13, 10:45 CDT
Term Roll Over
Completed - All systems are operating normally. Work has been completed.
May 21, 08:40 CDT
Update - During this time users who are transitioning from active students to alumni may experience login issues while their roles are being updated and processed.
May 11, 11:37 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 11:30 CDT
Scheduled - RFC-7293: Term Roll Over may impact authorization to services. ITS will be switching the term from spring to summer during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
May 11, 11:25 CDT
Firefly/NeBIS upgrade
Completed - All systems are operating normally. Work has been completed.
May 21, 08:21 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 06:00 CDT
Scheduled - RFC-7235: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Apr 24, 11:31 CDT
May 20, 2020
Roskens Hall UPS upgrade
Completed - All systems are operating normally. Work has been completed.
May 20, 07:59 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 07:00 CDT
Scheduled - RFC-7343: Roskens Hall will undergo maintenance. Direct impact: No impact is expected. ITS will be replacing the UPS in Roskens Hall during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
May 13, 10:58 CDT
UNO Wireless - Scott Technology Center impaired service
Completed - All systems are operating normally. Work has been completed, per M. Jacome.
May 20, 06:37 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 06:00 CDT
Scheduled - RFC-7336: Wireless in the Scott Technology Center will have reduced performance during maintenance. Direct impact: Wireless devices will lose connectivity for approximately 5 minutes in the Scott Technology Center. ITS will be updating wireless settings during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
May 13, 14:20 CDT
May 19, 2020
Kayser Hall UPS upgrade
Completed - All systems are operating normally. Work has been completed.
May 19, 07:58 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 07:00 CDT
Scheduled - RFC-7342: Kayser Hall will undergo maintenance. Direct impact: No impact is expected. ITS will be replacing the UPS in Kayser Hall during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
May 13, 10:52 CDT
Firefly/NeBIS upgrade
Completed - All systems are operating normally. Work has been completed.
May 19, 07:49 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 06:00 CDT
Scheduled - RFC-7234: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Apr 24, 11:32 CDT
UNO Wireless - Maverick Landing impaired service
Completed - All systems are operating normally. Work has been completed.
May 19, 06:46 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 06:01 CDT
Scheduled - RFC-7335: Wireless in Maverick Landing will have reduced performance during maintenance. Direct impact: Wireless devices will lose connectivity for approximately 5 minutes in Maverick Landing. ITS will be updating wireless settings during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
May 13, 13:59 CDT
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