Status
Welcome to the University of Nebraska IT status page. Here you will find real-time information about status of our services.
Services with * indicate dashboard display only, 3rd Party component--to receive notifications go to the vendor status page.

More info at go.unl.edu/status or if you have questions or concerns, please contact ITS Computer Help Center 402-472-3970 or toll-free 866-472-3970 or Email: support@nebraska.edu
Follow IT Status via Twitter: @StatusNebraska
Microsoft 365 Outlook Calendaring Issue Identified
Monitoring - A fix for this issue is currently being rolled out and has reached over 99% saturation through the affected regions. We will leave this status page up in monitoring until we receive word of a 100% implementation.

If you are still experiencing this issue please try the following workaround https://support.microsoft.com/en-us/office/how-to-enable-and-disable-the-outlook-calendar-sharing-updates-c3aec5d3-55ce-4cea-84b0-80aab6d8dc26
Jan 24, 2023 - 09:24 CST
Update - The vendor has provided a workaround for this issue as the fix is continuing to roll out through affected systems.

"Please try turning off shared calendar improvements for affected users in the Outlook desktop client to bypass the issue. Once the fix is fully saturated, please turn shared calendar improvements back on for those users to avoid performance issues. Instructions can be found here: https://support.microsoft.com/en-us/office/how-to-enable-and-disable-the-outlook-calendar-sharing-updates-c3aec5d3-55ce-4cea-84b0-80aab6d8dc26."
Jan 23, 2023 - 08:09 CST
Update - A Fix for this issue is currently being deployed by the vendor. We currently do not have an ETA on when that might be deployed to our systems. We will continue to monitor the roll out and provide updates as they become available.
Jan 20, 2023 - 12:29 CST
Identified - Microsoft has identified a potential problem with Outlook Calendaring. Affected users may see general delegate calendar sync issues where updates and edits made for meetings may not be reflected on delegate calendars for up to several hours hours, after which an automatic sync applies the changes. When some users view affected meeting requests, the calendar view from the invite may display the following error: "We couldn't find this meeting in the calendar. It may have been moved or deleted." This issue is being reported by the vendor as a global issue meaning it could affect any of our campus email tenants.

ITS is monitoring the issue and will provide updates from the vendor as they become available.

Reported by Dylan Evans
Submitted by Brandon Young
Questions 402-472-3970 or support@nebraska.edu
Jan 17, 2023 - 17:15 CST
DHCP issue impacting Printers, IOT and Remote desktop connections
Identified - A vendor hotfix was installed Friday (10/7) at 17:15 however we are still seeing the issue occur for users as of this morning (10/10).

As of now, some devices continue to intermittently drop their host name from DNS. This issue is only occurring on dynamically assigned addresses. ITS will continue to work with the vendor and provide an update once available.

If you are needing to get a device online in the meantime, please request a static network registration https://its-forms.nebraska.edu/202625800890049.
Oct 10, 2022 - 09:58 CDT
Monitoring - A fix has been applied all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Bryan Fitzgerald
Oct 07, 2022 - 18:03 CDT
Identified - ITS has identified an issue related to printers unable to access the network. ITS has worked with the vendor and will be installing a hotfix today at 17:15. This fix is expected to prevent this issue in the future. If you have a printer that is not connecting after Friday 20:00, please restart the printer to have it renew its DHCP lease.

If you are needing to get the printer online in the meantime, please request a static network registration https://its-forms.nebraska.edu/202625800890049.
Oct 07, 2022 - 13:41 CDT
Investigating - Potential problem with Network printing is under investigation. Technicians are investigating the issue.

Questions 402-472-3970 or support@nebraska.edu
Oct 07, 2022 - 12:58 CDT
Administrative & Business Operational
Business Applications (other) Operational
EMS Operational
Firefly and related applications ? Operational
MyBlue Operational
MyRecords Operational
MyRed ? Operational
Mavlink Operational
MyCSC Operational
MyNCTA Operational
MyPSC Operational
NeBIS/SAP Operational
NeSIS (PeopleSoft) Operational
WildcatsOnline Operational
Communication & Collaboration Operational
Communication tools (other) Operational
Digital Signage Operational
gMAV (Google Apps for Education) Operational
Office 365 (Email & Apps) Operational
Public Information Apps Operational
Telephone Services Operational
Website Services Operational
Zoom Operational
Cellular Services ? Operational
Desktop & Mobile Computing Operational
Desktop & Device management ? Operational
Kiosk printing Operational
Infrastructure Operational
Data Center Services ? Operational
IP Address Management (DNS/DHCP) Operational
Network Backbone ? Operational
Network Nebraska Operational
Regional | National Internet Service Provider ? Operational
Server and Storage Management ? Operational
Virtual Private Network (VPN) Operational
KEARNEY - Campus Connections ? Operational
LINCOLN - City Campus Connections ? Operational
LINCOLN - East Campus Connections ? Operational
LINCOLN - Residence Hall Connections (ResNet) ? Operational
OMAHA - Center Campus Connections ? Operational
OMAHA - Dodge Campus Connections ? Operational
OMAHA - Residence Hall Connections ? Operational
OMAHA - Scott Campus Connections ? Operational
Nebraska Innovation Campus Connections ? Operational
Research Center & Extension Connections ? Operational
Information Security Operational
Authentication / Single Sign-On Operational
Authorization Operational
Two-Factor Authentication ? Operational
Teaching & Learning Operational
Academic Technologies (Other) Operational
Canvas Operational
Technology classrooms Operational
*Third-Party Statuses (Web Display only) ? Operational
Apigee Apigee Login and Single Sign-On Operational
Atlassian Support Support Portal Operational
Braintree APAC Processing Operational
Braintree API Operational
Braintree PayPal Processing Operational
Braintree United States Processing Operational
*Duo Security Admin Panel ? Operational
*Duo Security Cloud PKI ? Operational
*Duo Security Core Authentication Service ? Operational
*Duo Security Phone Call Delivery ? Operational
*Duo Security Push Delivery ? Operational
*Duo Security SMS Message Delivery ? Operational
GitHub Operational
Google Apps Classroom Operational
Google Apps Docs Operational
Google Apps Drive Operational
Smartsheet Mobile/API Operational
Smartsheet SSO (Single Sign-On) Operational
Smartsheet Web Application Operational
Statuspage Email Notifications Operational
Statuspage SMS Notifications Operational
Zoom Cloud Room Connector-Display only ? Operational
Zoom Group Messaging ? Operational
Zoom Meetings ? Operational
Zoom Telephone Services ? Operational
Zoom Video Webinars ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
LISTSERV down time Jan 29, 2023 01:00-03:00 CST
RFC-11862: LISTSERV will be unavailable during maintenance. Direct impact: Delivery of messages will be delayed during maintenance. ITS will be updating the LISTSERV application and server during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 26, 2023 - 16:49 CST
UNK Network upgrade Jan 29, 2023 07:00-07:30 CST
RFC-11855: Network firewall in Kearney will undergo maintenance. Direct impact:No impact is expected. Possible impact: There may be a few second blip of network traffic but most applications/services shouldn't notice the event. ITS will be failover traffic to primary firewall during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 27, 2023 - 13:23 CST
SCCM down time Jan 29, 2023 10:00-14:00 CST
RFC-11833: SCCM will be unavailable during maintenance. Direct impact: New to the network wired devices will be unable to connect until the upgrade is complete. ITS will be updating the SCCM version during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 20, 2023 - 13:43 CST
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Jan 30, 2023 00:00-03:00 CST
RFC-11376: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 05, 2023 - 10:18 CST
Firefly/NeBIS upgrade Jan 31, 2023 06:00-06:45 CST
RFC-11813: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 12, 2023 - 14:46 CST
UNL Network - Coliseum down time Jan 31, 2023 17:00-18:00 CST
RFC-11859: Coliseum network will be unavailable during maintenance. Direct impact: An outage in a small portion of the Coliseum for a time of up to 30 minutes. ITS will be moving network switches at Coliseum to redundant paths during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 27, 2023 - 14:22 CST
Firefly/NeBIS upgrade Feb 2, 2023 06:00-06:45 CST
RFC-11814: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 12, 2023 - 14:48 CST
Server Hosting - Linux impaired service Feb 4, 2023 22:00 - Feb 5, 2023 02:00 CST
RFC-11846: Server Hosting - Linux servers will have reduced performance during maintenance. Direct impact: Linux servers, ITS-ADS, SNR, Systems group, will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 27, 2023 - 14:01 CST
Virtual Environment down time Feb 5, 2023 09:00-10:00 CST
RFC-11808: Servers uncssrv, its-unlad2, netdrive3, ath-file, and its-files will be unavailable during maintenance. ITS will be moving the data to a different storage platform during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 12, 2023 - 15:16 CST
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Feb 6, 2023 00:00-03:00 CST
RFC-11566: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 05, 2023 - 10:20 CST
Firefly/NeBIS upgrade Feb 7, 2023 06:00-06:45 CST
RFC-11815: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 12, 2023 - 14:49 CST
Email upgrade Feb 8, 2023 21:00-21:15 CST
RFC-11854: Email routing will undergo maintenance. Direct impact: No impact is expected. ITS will be removing emailidentity from the routing path for secondary domains during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 27, 2023 - 14:05 CST
Firefly/NeBIS upgrade Feb 9, 2023 06:00-06:45 CST
RFC-11816: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 12, 2023 - 14:50 CST
TrueYou impaired service Feb 12, 2023 09:00-13:00 CST
RFC-11850: TrueYou will have reduced performance during maintenance. Direct impact: No impact is expected. Possible impact: Provisioning to downstream services may be slow. ITS will be enabling full account lifecycle management for Omaha to during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 27, 2023 - 14:10 CST
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Feb 13, 2023 00:00-03:00 CST
RFC-11567: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 05, 2023 - 10:25 CST
ENREEC Network down time Feb 15, 2023 09:00-15:00 CST
RFC-11852: Eastern Nebraska Research, Extension and Education Center network will be unavailable during maintenance. ITS will be moving all wired devices to the Unified Edge and update code on all switches and AP's during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 27, 2023 - 14:16 CST
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Feb 20, 2023 00:00-03:00 CST
RFC-11568: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 05, 2023 - 10:22 CST
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Feb 27, 2023 00:00-03:00 CST
RFC-11569: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 05, 2023 - 10:23 CST
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Mar 6, 2023 00:00-03:00 CST
RFC-11752: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 05, 2023 - 10:24 CST
NeSIS - PeopleSoft System downtime including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Mar 12, 2023 20:00 - Mar 13, 2023 05:00 CDT
RFC-11842: NeSIS - PeopleSoft System will be unavailable maintenance. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 20, 2023 - 13:19 CST
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Mar 20, 2023 00:00-03:00 CDT
RFC-11754: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 05, 2023 - 10:26 CST
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Mar 27, 2023 00:00-03:00 CDT
RFC-11755: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 05, 2023 - 10:28 CST
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Apr 3, 2023 00:00-03:00 CDT
RFC-11783: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 05, 2023 - 10:29 CST
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Apr 10, 2023 00:00-03:00 CDT
RFC-11784: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 05, 2023 - 10:30 CST
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Apr 17, 2023 00:00-03:00 CDT
RFC-11785: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 05, 2023 - 10:35 CST
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Apr 24, 2023 00:00-03:00 CDT
RFC-11786: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 05, 2023 - 10:36 CST
NeSIS - PeopleSoft System downtime including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline May 5, 2023 18:00 - May 6, 2023 12:00 CDT
RFC-11750: NeSIS - PeopleSoft System will be unavailable maintenance. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 05, 2023 - 10:16 CST
Past Incidents
Jan 27, 2023

No incidents reported today.

Jan 26, 2023
ITS Forms (JotForm) under investigation
Resolved - All systems are operating normally. This issue is resolved.
Jan 26, 11:23 CST
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Jan 26, 08:05 CST
Identified - ITS is continuing to work with our vendor to remediate the impact to affected services. At this time, it appears that only forms protected by SSO authentication are impacted.
Jan 25, 17:30 CST
Investigating - Potential problem with ITS Forms (JotForm) is under investigation. Technicians are investigating the issue.
Questions 402-472-3970 or support@nebraska.edu
Jan 25, 09:36 CST
Firefly/NeBIS upgrade
Completed - The scheduled maintenance has been completed.
Jan 26, 06:45 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 06:00 CST
Scheduled - RFC-11812: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jan 12, 14:45 CST
Jan 25, 2023
UNO Wired Network - Intermittent Issues
Resolved - All systems are operating normally. This issue is resolved.
Updated by Loren Frerichs
Jan 25, 11:39 CST
Investigating - Potential problem with intermittent issues on the UNO Wired Network is under investigation. Technicians are investigating the issue.
Reported by Jaime Young
Submitted by Shea Svoboda
Questions 402-472-3970 or support@nebraska.edu
Jan 19, 16:27 CST
MS365 service issues
Resolved - Microsoft confirmed that the impacted services have recovered and remain stable.
Jan 25, 08:46 CST
Identified - Users may be unable to access multiple Microsoft 365 services. Microsoft has identified the cause of the issues and is taking steps to remediate impact to affected services.

Updated by Bryan Fitzgerald
Jan 25, 08:17 CST
Jan 24, 2023
Digital signage management portal issue identified
Resolved - This incident has been resolved.
Jan 24, 16:40 CST
Monitoring - Poppulo has restored our access to the Devices module in fwicloud.com. This issue will be monitored for the remainder of the business day to ensure it does not reoccur.
Jan 24, 15:16 CST
Identified - Poppulo has identified the issue and is applying a fix.
Jan 24, 15:10 CST
Investigating - An issue with the Devices module in fwicloud.com is being investigated. Users may see an access denied message, or the module may display but no folders or sign devices appear. A ticket has been submitted to Poppulo, and they're investigating.
Jan 24, 14:35 CST
UNL VoIP Telephone Service is under investigation
Resolved - Windstream has indicated that this issue is now resolved and our own internal testing confirms that. Please let ITS - Telecom know if you continue to have problems related to this issue.
Jan 24, 13:59 CST
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Loren Frerichs
Questions 402-472-3970 or support@nebraska.edu
Jan 23, 14:26 CST
Identified - ITS has identified the cause of the issues and is taking steps to remediate impact to affected services. The issue appears to be limited to incoming calls to UNL from T-Mobile wireless customers.
Jan 20, 15:01 CST
Investigating - Potential problem with UNL VoIP telephone service is under investigation. There have been reports of some one-way audio issues with Cisco VoIP customers that receive inbound calls. Outside caller can hear UNL customer speaking, but UNL receiver cannot hear in-bound caller. Technicians are investigating the issue.
Questions 402-472-3970 or support@nebraska.edu
Jan 20, 14:15 CST
SharePoint and OneDrive under investigation
Resolved - This incident has been resolved.
Jan 24, 08:21 CST
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Brandon Young
Jan 23, 15:21 CST
Investigating - We have been alerted by Microsoft that users may be intermittently seeing delays or failures when accessing SharePoint Online sites and OneDrive Storage. This is currently being listed as a global issue so may affect any users within our systems trying to interact with SharePoint and OneDrive. We will provide updates as they become available from the vendor.
Reported by Brandon Young
Submitted by Brandon Young
Questions 402-472-3970 or support@nebraska.edu
Jan 23, 13:04 CST
Firefly/NeBIS upgrade
Completed - The scheduled maintenance has been completed.
Jan 24, 06:45 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 06:00 CST
Scheduled - RFC-11811: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jan 12, 14:44 CST
Jan 23, 2023
Bridge LMS under investigation
Resolved - All systems are operating normally. This issue is resolved.
Jan 23, 13:30 CST
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring
Jan 23, 12:56 CST
Investigating - Potential problem with NU Learning and Development Service - Bridge LMS is under investigation. Technicians are investigating the issue.
Reported by Rick Murch-Shafer
Submitted by Loren Frerichs
Questions 402-472-3970 or support@nebraska.edu
Jan 23, 11:23 CST
Massengale Residence Hall Partial Network Outage issue identified
Resolved - All systems are operating normally. This issue is resolved.
Updated by _______Bret Korth_____________
Jan 23, 13:04 CST
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by _____Bret Korth_______________
Jan 23, 10:56 CST
Update - We are continuing to work on a fix for this issue.
Jan 23, 08:30 CST
Identified - ITS has identified the cause of the issues and is taking steps to remediate impact to affected services.
Updated by ___Bret Korth_________________
Jan 23, 08:30 CST
NeSIS - PeopleSoft System upgrade including MyCSC, MyPSC and WildcatsOnline
Completed - The scheduled maintenance has been completed.
Jan 23, 03:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 00:00 CST
Scheduled - RFC-11671: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be updating authentication to the PeopleSoft System including MyCSC, MyPSC and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Dec 9, 14:45 CST
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline
Completed - The scheduled maintenance has been completed.
Jan 23, 03:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 00:00 CST
Scheduled - RFC-11375: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Dec 2, 15:30 CST
Jan 22, 2023
UNL MS365 impaired service
Completed - The scheduled maintenance has been completed.
Jan 22, 21:00 CST
Verifying - All changes have been completed and all systems are performing as expected.
Submitted by Bryan Fitzgerald
Jan 21, 01:24 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 17:01 CST
Scheduled - RFC-11822: MS365 will have reduced performance during maintenance. Direct impact: Users will have a short downtime while their license is updated and mailbox rebuilds. (~30min depending on mailbox size). ITS will be transitioning UNL to Group based licensing during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jan 12, 15:09 CST
Server Hosting - Windows servers impaired service
Completed - The scheduled maintenance has been completed.
Jan 22, 12:01 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 22:01 CST
Scheduled - RFC-11829: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, ES group, will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jan 12, 14:52 CST
Jan 21, 2023
Jan 20, 2023
UNK Telephone upgrade
Completed - All systems are operating normally. Work has been completed.
Jan 20, 18:47 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 17:30 CST
Scheduled - RFC-11840: Telephones in Kearney will undergo maintenance. Direct impact: No impact is expected. ITS will be applying certificates during this time.
Entered by - Questions 402-472-3970 or support@nebraska.edu
Jan 20, 13:30 CST
East campus wired network under investigation
Resolved - All systems are operating normally. This issue is resolved.
Jan 20, 08:12 CST
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Jan 19, 08:44 CST
Investigating - Potential problem with East campus wired network is under investigation. Technicians are investigating the issue.

Questions 402-472-3970 or support@nebraska.edu
Jan 19, 08:04 CST
Jan 19, 2023
UNK Qualtrics issue identified
Resolved - All systems are operating normally. This issue is resolved.
Updated by Loren Frerichs
Jan 19, 14:12 CST
Identified - Users who are logging into Qualtrics for the very first time are unable to create a Qualtrics account.

ITS is monitoring the issue and will provide updates from the vendor as they become available.
Reported by Jane Petersen
Submitted by Loren Frerichs
Questions 308-865-8363 or support@nebraska.edu
Jan 19, 09:59 CST
Firefly/NeBIS upgrade
Completed - The scheduled maintenance has been completed.
Jan 19, 06:45 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 06:00 CST
Scheduled - RFC-11810: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jan 12, 14:43 CST
Jan 18, 2023

No incidents reported.

Jan 17, 2023
ITS Billing System under investigation
Resolved - All systems are operating normally. This issue is resolved.
Jan 17, 17:19 CST
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Jan 13, 14:17 CST
Identified - ITS and the vendor who hosts this service have identified the cause of the issues and are taking steps to remediate impact to affected services.
Jan 13, 11:58 CST
Update - We are continuing to investigate this issue.
Jan 13, 08:52 CST
Investigating - Potential problem with the ITS Billing System (Pinnacle) is under investigation. Technicians are investigating the issue.

Questions 402-472-3970 or support@nebraska.edu
Jan 13, 08:46 CST
Firefly/NeBIS upgrade
Completed - The scheduled maintenance has been completed.
Jan 17, 06:46 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 06:00 CST
Scheduled - RFC-11809: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jan 12, 14:42 CST
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline
Completed - The scheduled maintenance has been completed.
Jan 17, 03:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 00:00 CST
Scheduled - RFC-: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Dec 2, 15:29 CST
Jan 16, 2023

No incidents reported.

Jan 15, 2023
Database impaired service
Completed - The scheduled maintenance has been completed.
Jan 15, 12:01 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 06:00 CST
Scheduled - RFC-11789: UNO/UNK/WYN databases will have reduced performance during maintenance. Direct impact: There will be a short downtime when configuration is updated. ITS will be applying latest PSU patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jan 5, 11:47 CST
Server Hosting - Windows servers impaired service
Completed - The scheduled maintenance has been completed.
Jan 15, 12:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 22:00 CST
Scheduled - RFC-11794: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, group 1, will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jan 5, 09:46 CST
Server Hosting - Windows servers impaired service
Completed - The scheduled maintenance has been completed.
Jan 15, 12:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 03:00 CST
Scheduled - RFC-11795: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, ES group, will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jan 5, 09:44 CST
Firefly/NeBIS Downtime
Completed - The scheduled maintenance has been completed.
Jan 15, 10:49 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 06:00 CST
Scheduled - RFC-11659: Firefly/NeBIS will be unavailable during maintenance. ITS will be restarting servers, applying patches, adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Dec 2, 15:12 CST
Jan 14, 2023
UNL Network - Ross Van Brunt, CEMA, Seaton Hall upgrade
Completed - The scheduled maintenance has been completed.
Jan 14, 12:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 07:01 CST
Scheduled - RFC-11799: Network in Ross Van Brunt, CEMA, Seaton Hall will undergo maintenance. Direct impact: No impact is expected. Possible impact: The end users in these locations might temporarily loose network connection if a switch reboots during the cable replacement. ITS will be replacing faulty cables during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jan 12, 15:00 CST
Git impaired service
Completed - The scheduled maintenance has been completed.
Jan 14, 09:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 08:00 CST
Scheduled - RFC-11773: Git will undergo maintenance. Direct impact: The Git GUI and connections to the code repository could be briefly unavailable. ITS will be applying GitLab application patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jan 12, 15:02 CST
Network Backbone upgrade
Completed - The scheduled maintenance has been completed.
Jan 14, 00:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 17:00 CST
Scheduled - RFC-11824: Network Backbone will undergo maintenance. Direct impact: No impact is expected. ITS will be adding discard routes to UNL East router during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jan 12, 14:56 CST
Jan 13, 2023
Network Backbone upgrade
Completed - The scheduled maintenance has been completed.
Jan 13, 22:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 20:00 CST
Scheduled - RFC-11782: Network Backbone will undergo maintenance. Direct impact: No impact is expected. ITS will be standardizing eBGP policies for Internet2 during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jan 5, 10:09 CST
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