Status
Welcome to the ITS status page. Here you will find real-time information about status of our services.
Services with * indicate dashboard display only, 3rd Party component--to receive notifications go to the vendor status page.

More info at go.unl.edu/status or if you have questions or concerns, please contact ITS Computer Help Center 402-472-3970 or toll-free 866-472-3970 or Email: support@nebraska.edu
Follow IT Status via Twitter: @StatusNebraska
UNK Campus Wide Box Migration to MS365
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 17:00 CDT
Scheduled - RFC-8721: Box and MS365 will have reduced performance during maintenance. ITS will be migrating files from UNK Box accounts to MS365 during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Bridge Employee Learning Management System - Monitoring
Monitoring - Functionality within Bridge for training courses has been resumed for all users. Some degradation still exists for managers or admins running reports with getting partially incomplete data on selected individuals. We're continuing to monitor for any reoccurring problems.
Submitted by Kylie Longwell
Apr 8, 14:34 CDT
Identified - Bridge is currently operating at a reduced capacity due to an issue processing data feeds. Some users are not able to log in and reporting capabilities within the system contain incomplete information. The vendor is working on the issue.
Reported by Rick Murch-Shafer
Submitted by Loren Frerichs
Questions 402-472-3970 or support@nebraska.edu
Apr 7, 09:07 CDT
UNO Student Email (gMav) Migration from Gmail to MS365
Update - Data migrations still in progress. All users should be accessing their new email accounts at https://mail.unomaha.edu. All current student data should be migrated outside of a few exceptions. Admit/Alumni accounts are still processing messages/calendar entries older than 30 days.
Mar 31, 09:04 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 18:00 CST
Scheduled - RFC-8541: UNO Student Email Migration (gMav) from Gmail to MS365. Possible impact: Email delivery on 3/12 and early 3/13 will be delayed while MS365 mailboxes are provisioned. ITS will be migrating mailboxes from gMav/Gmail (Google Mail) to Microsoft 365 during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Administrative & Business Operational
Business Applications (other) Operational
EMS Operational
Firefly and related applications ? Operational
MyBlue Operational
MyRecords Operational
MyRed ? Operational
Mavlink Operational
MyCSC Operational
MyNCTA Operational
MyPSC Operational
NeBIS/SAP Operational
NeSIS (PeopleSoft) Operational
WildcatsOnline Operational
Communication & Collaboration Under Maintenance
Box Under Maintenance
Communication tools (other) Operational
Digital Signage Operational
GMav (UNO student email) Under Maintenance
Office 365 (Email & Apps) Operational
Public Information Apps Operational
Telephone Services Operational
Website Services Operational
Zoom - NU Operational
Cellular Services ? Operational
Desktop & Mobile Computing Operational
Desktop Backup (NSave) ? Operational
Desktop & Device management ? Operational
Kiosk printing Operational
Infrastructure Operational
Data Center Services ? Operational
IP Address Management (DNS/DHCP) Operational
Network Backbone ? Operational
Network Nebraska Operational
Regional | National Internet Service Provider ? Operational
Server and Storage Management ? Operational
Virtual Private Network (VPN) Operational
KEARNEY - Campus Connections ? Operational
LINCOLN - City Campus Connections ? Operational
LINCOLN - East Campus Connections ? Operational
LINCOLN - Residence Hall Connections (ResNet) ? Operational
OMAHA - Center Campus Connections ? Operational
OMAHA - Dodge Campus Connections ? Operational
OMAHA - Residence Hall Connections ? Operational
OMAHA - Scott Campus Connections ? Operational
Nebraska Innovation Campus Connections ? Operational
Research Center & Extension Connections ? Operational
Information Security Operational
Authentication / Single Sign-On Operational
Authorization Operational
Two-Factor Authentication ? Operational
Teaching & Learning Operational
Academic Technologies (Other) Operational
Canvas Operational
Technology classrooms Operational
*Third-Party Statuses (Web Display only) ? Operational
Box Collaboration Operational
Box Content API Operational
Box Content Preview Operational
Box Drive Operational
Box Email Notifications Operational
Box FTP Operational
Box Login/SSO Operational
Box Microsoft Online Operational
Box Preview Operational
Box Search ? Operational
Box Sync ? Operational
Box Uploads/Downloads Operational
Box Uploads/Downloads Operational
Box Uploads/Downloads Operational
Box Web Application Operational
Braintree APAC Processing Operational
Braintree API Operational
Braintree PayPal Processing Operational
Braintree United States Processing Operational
*Duo Security Admin Panel ? Operational
*Duo Security Cloud PKI ? Operational
*Duo Security Core Authentication Service ? Operational
*Duo Security Phone Call Delivery ? Operational
*Duo Security Push Delivery ? Operational
*Duo Security SMS Message Delivery ? Operational
GitHub Operational
Google Apps Classroom Operational
Google Apps Gmail Operational
Smartsheet Mobile/API Operational
Smartsheet SSO (Single Sign-On) Operational
Smartsheet Web Application Operational
Statuspage Email Notifications Operational
Statuspage SMS Notifications Operational
Zoom Cloud Room Connector-Display only ? Operational
Zoom Group Messaging ? Operational
Zoom Meetings ? Operational
Zoom Telephone Services ? Operational
Zoom Video Webinars ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Firefly/NeBIS upgrade Apr 15, 06:00-06:45 CDT
RFC-8737: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Mar 30, 14:07 CDT
UNO Network - College of Public Affairs and Community down time Apr 17, 08:00-22:00 CDT
RFC-8765: College of Public Affairs and Community networks will be unavailable during maintenance. Direct impact: All wireless and wired networks in College of Public Affairs and Community will loose connections for portions of the maintenance window. ITS will be replacing switches and wireless access points during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Apr 5, 09:29 CDT
UNL Network - Alexander Building down time Apr 17, 08:00-22:00 CDT
RFC-8760: Alexander Building networks will be unavailable during maintenance. Direct impact: All wireless and wired networks in Alexander Building will loose connections for portions of the maintenance window. ITS will be replacing switches and wireless access points during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Apr 5, 09:22 CDT
Firefly/NeBIS Downtime Apr 18, 06:00-14:00 CDT
RFC-8738: Firefly/NeBIS will be unavailable during maintenance. ITS will be restarting servers, applying patches, adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Mar 30, 14:10 CDT
Oracle Database impaired service Apr 18, 06:00-12:00 CDT
RFC-8700: Oracle Database will have reduced performance during maintenance. Direct impact: No impact is expected. ITS will be applying patches to the Oracle Database environment during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Mar 18, 12:53 CDT
UNL Network - Baker Hall, Animal Science Complex, Loeffel Meat Laboratory, Mussehl Hall down time Apr 18, 08:00-22:00 CDT
RFC-8761: Baker Hall, Animal Science Complex, Loeffel Meat Laboratory, Mussehl Hall networks will be unavailable during maintenance. Direct impact: All wireless and wired networks in Baker Hall, Animal Science Complex, Loeffel Meat Laboratory, Mussehl Hall will loose connections for portions of the maintenance window. ITS will be replacing switches and wireless access points during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Apr 9, 11:43 CDT
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Apr 19, 00:00-05:00 CDT
RFC-8698: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Mar 18, 13:06 CDT
Firefly/NeBIS upgrade Apr 20, 06:00-06:45 CDT
RFC-8786: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Apr 9, 11:47 CDT
Firefly/NeBIS upgrade Apr 22, 06:00-06:45 CDT
RFC-8787: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Apr 9, 11:49 CDT
UNO Network - Central Utilities Plant, Sculpture and Ceramics Studio, Biomechanics Research Building, Health and Kinesiology down time Apr 24, 08:00-20:00 CDT
RFC-8766: Central Utilities Plant, Sculpture and Ceramics Studio, Biomechanics Research Building, Health and Kinesiology networks will be unavailable during maintenance. Direct impact: All wireless and wired networks in Central Utilities Plant, Sculpture and Ceramics Studio, Biomechanics Research Building, Health and Kinesiology will loose connections for portions of the maintenance window. ITS will be replacing switches and wireless access points during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Apr 5, 09:34 CDT
IP Address Management upgrade Apr 25, 08:00-10:00 CDT
RFC-8771: IPAM will undergo maintenance. Direct impact: No impact is expected. ITS will be upgrading the EIP application during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Apr 9, 11:38 CDT
UNO Network - Sapp Field House down time Apr 25, 08:00-22:00 CDT
RFC-8767: Sapp Field House networks will be unavailable during maintenance. Direct impact: All wireless and wired networks in Sapp Field House will loose connections for portions of the maintenance window. ITS will be replacing switches and wireless access points during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Apr 5, 09:46 CDT
UNL Network - International Quilt Museum down time Apr 25, 08:00-22:00 CDT
RFC-8762: International Quilt Museum networks will be unavailable during maintenance. Direct impact: All wireless and wired networks in International Quilt Museum will loose connections for portions of the maintenance window. ITS will be replacing switches and wireless access points during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Apr 5, 09:55 CDT
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Apr 26, 00:00-05:00 CDT
RFC-8699: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Mar 18, 13:04 CDT
Firefly/NeBIS upgrade Apr 27, 06:00-06:45 CDT
RFC-8788: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Apr 9, 11:50 CDT
Firefly/NeBIS upgrade Apr 29, 06:00-06:45 CDT
RFC-8789: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Apr 9, 11:51 CDT
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline May 3, 00:00-05:00 CDT
RFC-8702: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Mar 18, 13:01 CDT
UNL SSO, Peru SSO, Chadron SSO upgrade May 9, 09:00-09:30 CDT
RFC-8655: UNL SSO, Peru SSO, Chadron SSO will undergo maintenance. Direct impact: No impact is expected. Possible impact: A service may not authenticate if it is using a deprecated protocol. ITS will be removing support for deprecated protocols during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Mar 18, 14:00 CDT
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline May 10, 00:00-05:00 CDT
RFC-8703: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Apr 1, 15:31 CDT
Oracle Database impaired service May 16, 06:00-12:00 CDT
RFC-8701: Oracle Database will have reduced performance during maintenance. Direct impact: No impact is expected. ITS will be applying patches to the Oracle Database environment during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Mar 18, 12:55 CDT
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline May 24, 00:00-05:00 CDT
RFC-8704: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Apr 1, 15:32 CDT
NeSIS - PeopleSoft System Down time including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline May 28, 18:00 - May 31, 12:00 CDT
RFC-8422: NeSIS - PeopleSoft System will be unavailable during maintenance. ITS will be upgrading the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Jan 21, 16:25 CST
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Jun 7, 00:00-05:00 CDT
RFC-8705: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Mar 18, 12:59 CDT
Past Incidents
Apr 14, 2021

No incidents reported today.

Apr 13, 2021
UNO Network - PKI down time
Completed - All systems are operating normally. Work has been completed.
Apr 13, 11:18 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 22:00 CDT
Scheduled - RFC-8783: PKI network will be unavailable during maintenance. Direct impact: PKI will briefly loose connections. ITS will be rebooting a switch during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Apr 9, 11:14 CDT
Digital Signs under investigation
Resolved - All systems are operating normally. This issue is resolved.
Updated by Loren Frerichs
Apr 13, 11:04 CDT
Update - We are continuing to monitor for any further issues.
Apr 9, 18:03 CDT
Update - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Loren Frerichs
Apr 9, 17:39 CDT
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Apr 9, 17:39 CDT
Investigating - Potential problem with Digital Signs is under investigation. Digital Signs displaying EMS events, room reservations is also impacted. Technicians are investigating the issue.
Reported by Nate Morris and Geoffrey Putney
Submitted by Loren Frerichs
Questions 402-472-3970 or support@nebraska.edu
Apr 9, 17:09 CDT
Firefly/NeBIS upgrade
Completed - All systems are operating normally. Work has been completed, per Roger K (op44).
Apr 13, 06:38 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 06:02 CDT
Scheduled - RFC-8736: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 30, 14:06 CDT
Apr 12, 2021
Google Drive and Associated Applications
Resolved - The Google Drive issue is now resolved based on Googles Status Dashboard.
Updated by Kylie Longwell
Apr 12, 12:20 CDT
Identified - Google Drive and associated applications(Google Drive, Docs, Sheets and Slides) currently have a disruption according to Google's Status Dashboard. Users are seeing error messages, high latency, and/or other unexpected behavior. Affected user are unable to create new documents. For more information about this please review Google's Status Dashboard : https://www.google.com/appsstatus#hl=en&v=status
Reported by Anna Berg
Updated by Kylie Longwell
Apr 12, 09:28 CDT
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline
Completed - All systems are operating normally. There was no maintenance tonight.
Apr 12, 00:04 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 00:00 CDT
Scheduled - RFC-8697: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 18, 13:07 CDT
Apr 11, 2021
UNL Network - Chase Hall, Human Sciences Building, Leverton Hall down time
Completed - All systems are operating normally. Work has been completed.
Apr 11, 14:43 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 08:00 CDT
Scheduled - RFC-8759: Chase Hall, Human Sciences Building, Leverton Hall networks will be unavailable during maintenance. Direct impact: All wireless and wired networks in Chase Hall, Human Sciences Building, Leverton Hall will loose connections for portions of the maintenance window. ITS will be replacing switches and wireless access points during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Apr 5, 09:12 CDT
UNL Network - Willa S. Cather Dining Complex upgrade
Completed - All systems are operating normally. Work has been completed.
Apr 11, 13:07 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 12:00 CDT
Scheduled - RFC-8790: Willa S. Cather Dining Complex network will undergo maintenance. Direct impact: No impact is expected. ITS will be adding a switch during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Apr 9, 11:22 CDT
UNO Network - Community Engagement Center down time
Completed - All systems are operating normally. Work has been completed.
Apr 11, 12:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 08:00 CDT
Scheduled - RFC-8764: Community Engagement Center networks will be unavailable during maintenance. Direct impact: All wireless and wired networks in Community Engagement Center will loose connections for portions of the maintenance window. ITS will be replacing switches and wireless access points during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Apr 5, 09:16 CDT
Apr 10, 2021
UNO Network - Allwine Hall down time
Completed - All systems are operating normally. This issue is resolved.
Updated by Nicholas Halterman
Apr 10, 14:20 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 08:00 CDT
Scheduled - RFC-8763: Allwine Hall networks will be unavailable during maintenance. Direct impact: All wireless and wired networks in Allwine Hall will loose connections for portions of the maintenance window. ITS will be replacing switches and wireless access points during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Apr 5, 09:09 CDT
EvaluationKIT down time
Completed - The scheduled maintenance has been completed.
Apr 10, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 23:00 CDT
Scheduled - RFC-8651: EvaluationKIT will be unavailable during maintenance. ITS's vendor will be moving our EvaluationKIT environment including unl.evaluationkit.com, business-unl.evaluationkit.com, and law-unl.evaluationkit.com to AWS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 18, 10:43 CDT
Apr 9, 2021
UNL Network - Agricultural Hall down time
Completed - The scheduled maintenance has been completed.
Apr 9, 18:45 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 15:00 CDT
Scheduled - RFC-8758: Agricultural Hall networks will be unavailable during maintenance. Direct impact: All wireless and wired networks in Agricultural Hall will loose connections for portions of the maintenance window. ITS will be replacing switches and wireless access points during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Apr 5, 09:05 CDT
Virtual Desktop Infrastructure upgrade
Completed - The scheduled maintenance has been rescheduled
Apr 9, 18:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 18:00 CDT
Scheduled - RFC-8774: VDI will undergo maintenance. Direct impact: No impact is expected. ITS will be upgrading vCenter for VDI during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Apr 9, 10:58 CDT
UNO Network under investigation
Resolved - All systems are operating normally. This issue is resolved.
Updated by Loren Frerichs
Apr 9, 16:51 CDT
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Loren Frerichs
Apr 9, 15:26 CDT
Identified - The problem has been identified and a workaround is in place to ensure building stability while uninterruptible power supplies are replaced. The following buildings are currently susceptible to a failure due to a power outage: Criss Library, Child Care Center, Durham Science Center, Landscape Services, Maverick Village, West Parking Garage, Roskens Hall, Thompson Alumni Center, University Village, and Hayden House.
Apr 9, 15:01 CDT
Investigating - A problem with UNO network is under investigation. Buildings impacted by intermittent outages Child Care Center, Durham Science Center, Landscape Services, Maverick Village, West Parking Garage, Roskens Hall, Thompson Alumni Center, University Village, Hayden House, Criss Library. Technicians are investigating the issue.
Reported by Matthew Ware
Submitted by Loren Frerichs
Questions 402-472-3970 or support@nebraska.edu
Apr 9, 14:49 CDT
Apr 8, 2021
Network impaired service
Completed - The scheduled maintenance has been completed.
Apr 8, 20:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 18:30 CDT
Scheduled - RFC-8794: Network authentication will have reduced performance during maintenance. Direct impact: No impact is expected. Possible impact: A slight delay is possible as authentications failover to the redundant server. ITS will be restarting network authentication servers during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Apr 8, 17:39 CDT
Firefly/NeBIS upgrade
Completed - All systems are operating normally. Work has been completed.
Apr 8, 06:33 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 06:00 CDT
Scheduled - RFC-8735: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 30, 14:05 CDT
Apr 7, 2021
UNL Network - Public Policy Center, Ruth Staples Child Development Lab down time
Completed - The scheduled maintenance has been completed.
Apr 7, 20:14 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 08:00 CDT
Scheduled - RFC-8742: Public Policy Center, Ruth Staples Child Development Lab networks will be unavailable during maintenance. Direct impact: All wireless and wired networks in Public Policy Center, Ruth Staples Child Development Lab will loose connections for portions of the maintenance window. ITS will be replacing switches and wireless access points during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 29, 13:38 CDT
UNK Network - Discovery Hall down time
Completed - The scheduled maintenance has been completed.
Apr 7, 18:02 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 17:30 CDT
Scheduled - RFC-8780: Discovery Hall network will be unavailable during maintenance. Direct impact: Connections to first floor switch stack will be unavailable. Possible impact: A switch may need to be replaced requiring extra time. ITS will be restarting switches in the first floor switch stack during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Apr 7, 16:37 CDT
Network Backbone impaired service
Completed - The scheduled maintenance has been completed.
Apr 7, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 00:00 CDT
Scheduled - RFC-8757: Network Backbone will have reduced performance during maintenance. Direct impact: Internet2 connections will be impaired. Possible impact: Internet2 may be unavailable. It is possible connections between Lincoln and Omaha may drop as traffic reroutes. ITS's vendor will be relocating fiber for a road move during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Apr 5, 11:35 CDT
Apr 6, 2021
UNL Network issue identified
Resolved - All systems are operating normally. This issue is resolved.
Updated by Loren Frerichs
Apr 6, 12:40 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 5, 17:29 CDT
Identified - Wired Networking Issue has been Identified - Sub set of users with a Level 1 role for wired Lincoln City Campus Location."
Updated by Loren Frerichs
Apr 5, 14:34 CDT
Firefly/NeBIS upgrade
Completed - All systems are operating normally. Work has been completed, per Roger Korth /op44
Apr 6, 06:36 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 06:00 CDT
Scheduled - RFC-8734: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 30, 14:03 CDT
Apr 5, 2021
NeSIS - PeopleSoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline
Completed - All systems are operating normally. Work has been completed.
Apr 5, 00:33 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 00:01 CDT
Scheduled - RFC-8696: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 18, 13:09 CDT
Apr 4, 2021
Server Hosting - Linux impaired service
Completed - All systems are operating normally. Work has been completed.
Apr 4, 00:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 22:01 CDT
Scheduled - RFC-8730: Server Hosting - Linux servers will have reduced performance during maintenance. Direct impact: Linux servers, NESIS, Security, UNL-CMS group, will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 30, 13:59 CDT
Apr 3, 2021
UNL Network - Devaney Sports Complex down time
Completed - The scheduled maintenance has been completed.
Apr 3, 15:45 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 08:00 CDT
Scheduled - RFC-8741: Devaney Sports Complex networks will be unavailable during maintenance. Direct impact: All wireless and wired networks in Devaney Sports Complex will loose connections for portions of the maintenance window. ITS will be replacing switches and wireless access points during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 29, 13:35 CDT
Git impaired service
Completed - All systems are operating normally. This issue is resolved.
Updated by William Jones
Apr 3, 08:55 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 08:30 CDT
Scheduled - RFC-8755: Git will undergo maintenance. Direct impact: The Git GUI and connections to the code repository could be briefly unavailable. ITS will be applying GitLab application patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Apr 2, 10:34 CDT
Apr 2, 2021
UNL Network - East Campus Utility Plant, Conservation & Survey Annex, Larsen Tractor Museum, Library Depository Retrieval Facility, Bio-Fiber Development, Family Resource Center, Service Building down time
Completed - The scheduled maintenance has been completed.
Apr 2, 20:16 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 08:01 CDT
Scheduled - RFC-8740: East Campus Utility Plant, Conservation & Survey Annex, Larsen Tractor Museum, Library Depository Retrieval Facility, Bio-Fiber Development, Family Resource Center, Service Building networks will be unavailable during maintenance. Direct impact: All wireless and wired networks in East Campus Utility Plant, Conservation & Survey Annex, Larsen Tractor Museum, Library Depository Retrieval Facility, Bio-Fiber Development, Family Resource Center, Service Building will loose connections for portions of the maintenance window. ITS will be replacing switches and wireless access points during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 29, 13:32 CDT
SAP GUI (UNO) upgrade
Completed - The scheduled maintenance has been completed.
Apr 2, 15:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 15:00 CDT
Scheduled - RFC-8677: SAP GUI at UNO will undergo maintenance. Direct impact: No impact is expected. ITS will be releasing the new version of the SAP GUI and requesting users to update during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 18, 10:19 CDT
Microsoft 365 services under investigation
Resolved - All systems are operating normally. This issue is resolved.
Updated by Loren Frerichs
Apr 2, 09:10 CDT
Monitoring - Microsoft has mitigated the worldwide issue with Azure DNS and all services have recovered. Details regarding the incident can be found at https://status.azure.com.
Apr 1, 19:34 CDT
Update - Microsoft has mitigated the worldwide issue with Azure DNS and services are recovering at this time. Known affected services include: SharePoint Online, Transact Mobile Ordering, Pinnacle ITS Billing System. Microsoft is providing real-time updates at https://status.azure.com.
Apr 1, 18:40 CDT
Update - The latest update from Microsoft indicates that services should be coming back online but could be in a limited capacity.

Latest update below:

Microsoft rerouted traffic to our resilient DNS capabilities and are seeing improvement in service availability. We are continuing to investigate the cause of the DNS issue. The next update will be provided in 60 minutes or as events warrant.
Apr 1, 18:23 CDT
Identified - Microsoft is experiencing a worldwide issue with Azure DNS services that is impacting some NU services. Known affected services include: Office 365 (Exchange, Teams, Skype, SharePoint Online, OneDrive, Power BI, and Power Apps), Transact Mobile Ordering, Pinnacle ITS Billing System. Microsoft has identified the root cause and are taking steps to restore services. Microsoft is providing real-time updates at https://status.azure.com.

We are taking steps to pause any active Box or Email migrations that are currently in-progress to the affected services.
Updated by Loren Frerichs
Apr 1, 18:01 CDT
Investigating - Potential problem with MS365 services including teams is under investigation. Technicians are investigating the issue.

Submitted by Loren Frerichs
Questions 402-472-3970 or support@nebraska.edu
Apr 1, 17:03 CDT
Apr 1, 2021
NU ITSM support.nebraska.edu down time
Completed - The scheduled maintenance has been completed.
Apr 1, 19:36 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 19:02 CDT
Scheduled - RFC-8726: NU ITSM support.nebraska.edu will be unavailable during Direct impact: Down time should be limited to a few minutes. ITS will be adjusting database settings during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Apr 1, 15:26 CDT
ITS Billing Application under investigation
Resolved - This incident is related to the Microsoft 365 services under investigation.
Apr 1, 17:17 CDT
Investigating - Potential problem with ITS Billing Application is under investigation. Technicians are investigating the issue. Vendor has been notified.
Reported by Mel Primus
Submitted by Jillian Dicke
Questions 402-472-3970 or support@nebraska.edu
Apr 1, 17:13 CDT
SAP GUI (UNMC) upgrade
Completed - The scheduled maintenance has been completed.
Apr 1, 17:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 17:00 CDT
Scheduled - RFC-8676: SAP GUI at UNMC will undergo maintenance. Direct impact: No impact is expected. ITS will be releasing the new version of the SAP GUI and requesting users to update during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 18, 10:15 CDT
UNL Network - Fleming Fields, Greenhouses, various East Camps Facilities buildings down time
Completed - The scheduled maintenance has been completed.
Apr 1, 16:35 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 08:01 CDT
Scheduled - RFC-8739: Fleming Fields Park Concessions Building, Fleming Field Annex, Agronomy & Horticultural Greenhouse 2, Agronomy & Horticultural Greenhouse 4, Plant Pathology Greenhouses, East Thermal Energy Storage, Landscape Services East Campus, Material Handling Facility, Material Management Facility, Stewart Seed Laboratory, Warehouse 1, Warehouse 2, Poultry Building F networks will be unavailable during maintenance. Direct impact: All wireless and wired networks in Fleming Fields Park Concessions Building, Fleming Field Annex, Agronomy & Horticultural Greenhouse 2, Agronomy & Horticultural Greenhouse 4, Plant Pathology Greenhouses, East Thermal Energy Storage, Landscape Services East Campus, Material Handling Facility, Material Management Facility, Stewart Seed Laboratory, Warehouse 1, Warehouse 2, Poultry Building F will loose connections for portions of the maintenance window. ITS will be replacing switches and wireless access points during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 29, 13:25 CDT
Firefly/NeBIS upgrade
Completed - The scheduled maintenance has been completed.
Apr 1, 07:28 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 06:00 CDT
Scheduled - RFC-8733: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 30, 14:02 CDT
Mar 31, 2021
SAP GUI (UNL/UNCA) upgrade
Completed - The scheduled maintenance has been completed.
Mar 31, 17:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 17:00 CDT
Scheduled - RFC-8675: SAP GUI at UNL and UNCA will undergo maintenance. Direct impact: No impact is expected. ITS will be releasing the new version of the SAP GUI and requesting users to update during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 18, 10:11 CDT
UNL Network - Nebraska Hall down time
Completed - All systems are operating normally. Work has been completed.
Mar 31, 15:50 CDT
Verifying - All systems are operating normally. Work has been completed and we are monitoring results.
Mar 31, 13:09 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 13:02 CDT
Scheduled - RFC-8750: Nebraska Hall network will be unavailable during maintenance. Direct impact: ITS areas of Nebraska Hall will have an approximately 10 minute outage. ITS will be restarting a switch stack during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 31, 12:59 CDT
EvaluationKIT
Resolved - All systems are operating normally. This issue is resolved.
Mar 31, 11:21 CDT
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.

A server error caused a brief system-wide EvaluationKIT outage, lasting approximately from 4:10 to 4:50 pm CT.
Mar 30, 17:20 CDT
Investigating - Potential problem with EvaluationKIT is under investigation. Technicians are investigating the issue. Users are not seeing links in Canvas, or are receiving a "Service Unavailable" error message after a long wait when trying to log in directly.

Submitted by
Questions 402-472-3970 or support@nebraska.edu
Mar 30, 16:41 CDT
LastPass Under Investigation
Resolved - All systems are operating normally. This issue is resolved.
Mar 31, 11:20 CDT
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Loren Frerichs
Mar 31, 08:27 CDT
Update - We are continuing to work through our inability to access shared folders with LastPass support.

In the meantime if your team requires credentials for a tool or service we ask that your manager email
its-sec-ops@nebraska.edu and I will coordinate with you to try to facilitate the request.

Thank you for your time,
Mar 30, 16:22 CDT
Identified - ITS has identified the cause of the issues and is taking steps to remediate impact to affected services. LastPass users do not have access to the Sharing Center, they do have access to their personal vaults.
Updated by Loren Frerichs
Mar 30, 09:47 CDT
Update - We are continuing to investigate this issue.
Mar 30, 08:03 CDT
Investigating - Potential problem with LastPass is under investigation. Some users are having issues logging in. Technicians are investigating the issue.
Reported by Mike Wassenmiller
Submitted by Kristy Kennedy
Questions 402-472-3970 or support@nebraska.edu
Mar 30, 08:00 CDT
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