Welcome to the ITS status page. Here you will find real-time information about status of our services.
Services with * indicate dashboard display only, 3rd Party component--to receive notifications go to the vendor status page.

More info at go.unl.edu/status or if you have questions or concerns, please contact ITS Computer Help Center 402-472-3970 or toll-free 866-472-3970 or Email: mysupport@nebraska.edu
Follow IT Status via Twitter: @StatusNebraska
Update - Last update was in error please disregard.
Jul 14, 10:06 CDT
Verifying - All systems are operating normally. Work has been completed.
Jul 1, 17:16 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 09:01 CDT
Scheduled - RFC 5671, 5672, 5673: TrueYou, UNK AD, UNK Card Services and UNK O365 will have reduced performance during maintenance. Direct impact: TrueYou self service and NUID creation will be briefly interrupted. ITS will be configuring TrueYou to manage UNK AD, UNK Card Services and UNK O365 provisioning during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Administrative | Business Operational
Business Applications (other) Operational
EMS Operational
Firefly and related applications ? Operational
MyBlue Operational
MyRecords Operational
MyRed ? Operational
Mavlink Operational
MyCSC Operational
MyNCTA Operational
MyPSC Operational
NeBIS/SAP Operational
NeSIS (PeopleSoft) Operational
WildcatsOnline Operational
Communication and Collaboration Operational
Box Operational
Communication tools (other) Operational
Digital Signage Operational
GMav (UNO student email) Operational
Office 365 (Email & Apps) Operational
Public Information Apps Operational
Telephone Services Operational
Website Services Operational
Zoom - NU Operational
End-point Computing Operational
Desktop Backup (NSave) ? Operational
Desktop & Device management ? Operational
KEARNEY - UNK Campus Connections ? Operational
Kiosk printing Operational
LINCOLN - City Campus Connections ? Operational
LINCOLN - East Campus Connections ? Operational
LINCOLN - Residence Hall Connections (ResNet) ? Operational
Nebraska Innovation Campus Connections ? Operational
OMAHA - Center Campus Connections ? Operational
OMAHA - Dodge Campus Connections ? Operational
OMAHA - Residence Hall Connections ? Operational
OMAHA - Scott Campus Connections ? Operational
Research Center & Extension Connections ? Operational
Infrastructure Operational
Cellular Services Operational
Cloud Hosting ? Operational
Data Center ? Operational
IP Address Management (DNS/DHCP) Operational
Network Backbone ? Operational
Network Nebraska Operational
Regional | National Internet Service Provider ? Operational
Virtual Private Network (VPN) Operational
Security and Identity Operational
Authentication Operational
Duo Two Factor Authentication-NU Operational
Teaching & Learning Operational
Academic Technologies (Other) Operational
Canvas Operational
Technology classrooms Operational
*Third-Party Statuses (Web Display only) ? Operational
Box Content API Operational
Box Content Preview Operational
*Box Downloads ? Operational
Box Email Notifications Operational
Box FTP Operational
*Box Metadata ? Operational
*Box Mobile Operational
Box Notes ? Operational
Box Search ? Operational
*Box Sharing ? Operational
Box Sync ? Operational
Box Uploads ? Operational
Box Uploads/Downloads Operational
Box View API ? Operational
Box WebDAV Operational
Box Website ? Operational
Braintree APAC Processing Operational
Braintree API Operational
Braintree PayPal Processing Operational
Braintree United States Processing Operational
*Duo Security Admin Panel ? Operational
*Duo Security Cloud PKI ? Operational
*Duo Security Core Authentication Service ? Operational
*Duo Security Phone Call Delivery ? Operational
*Duo Security Push Delivery ? Operational
*Duo Security SMS Message Delivery ? Operational
GitHub Operational
Google Apps Classroom Operational
Google Apps Gmail Operational
*Slack ? Operational
Slack Login/SSO Operational
Slack Messaging Operational
Slack Notifications Operational
Smartsheet Mobile/API Operational
Smartsheet Web Application Operational
Statuspage Email Notifications Operational
Statuspage SMS Notifications Operational
Zoom Cloud Room Connector-Display only ? Operational
Zoom Group Messaging ? Operational
Zoom Telephone Services ? Operational
Zoom Video Webinars ? Operational
Zoom Meetings ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Firefly/NeBIS upgrade Jul 18, 06:00-06:30 CDT
RFC 5835: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Jul 12, 15:38 CDT
UNK Office 365 upgrade Jul 20, 10:00-10:30 CDT
RFC 5670: O365 will undergo maintenance. Direct impact: No impact is expected. ITS will be updating SPF for @unk.edu email to enhance Email Fraud Defense service during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Jun 7, 15:15 CDT
Server Hosting - Windows servers impaired service Jul 20, 22:00 - Jul 21, 11:00 CDT
RFC 5841: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, group 2, will be restarted to apply patches. ITS will apply OS and software patches during this time
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Jul 12, 15:32 CDT
RFC 5842: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, ES group will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Jul 12, 15:34 CDT
Firefly/NeBIS down time Jul 21, 06:00-14:00 CDT
RFC 5773: Firefly/NeBIS will be unavailable during maintenance. ITS will be applying application and server updates during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Jun 28, 14:22 CDT
UNL Network - Keim Hall down time Jul 21, 08:00-17:00 CDT
RFC 5771: Keim Hall network will be unavailable during maintenance. Direct impact: Wired and wireless connections will be impacted. ITS will be replacing the building switches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Jul 12, 15:46 CDT
RFC 5727: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Jun 14, 09:50 CDT
Canvas impaired service Jul 26, 23:00 - Jul 27, 05:00 CDT
RFC 5838: Canvas will have reduced performance during maintenance. Direct impact: There will be no ability to upload new media and subtitles to Canvas. ITS's vendor will be preforming maintenance during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Jul 12, 15:22 CDT
RFC 5728: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Jun 14, 09:52 CDT
RFC 5729: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Jun 14, 09:53 CDT
RFC 5730: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Jun 14, 09:56 CDT
Past Incidents
Jul 16, 2019
Resolved - All systems are operating normally. This issue is resolved.
Updated by Kristy Kennedy
Jul 16, 12:23 CDT
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Kristy Kennedy
Jul 16, 10:27 CDT
Investigating - Potential problem with Eduroam Certificate Errors affecting UNO Campus is under investigation. Technicians are investigating the issue.
Reported by Ryan Wendel
Submitted by Kristy Kennedy
Questions 402-472-3970 or mysupport@nebraska.edu

Jul 16, 09:02 CDT
Completed - The scheduled maintenance has been completed.
Jul 16, 07:49 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 06:01 CDT
Scheduled - RFC 5822: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jul 12, 15:39 CDT
Jul 15, 2019
Resolved - All systems are operating normally. ITS is working with Support to provide a more descriptive error message when this error occurs. This issue is resolved.
Updated by Kristy Kennedy
Jul 15, 11:04 CDT
Investigating - Potential problem with ITSM Service Logins are under investigation. Technicians are investigating the issue.
Reported by Eric Haffey
Submitted by Kristy Kennedy
Questions 402-472-3970 or mysupport@nebraska.edu

Jul 15, 08:53 CDT
Completed - All systems are operating normally. Work has been completed.
Jul 15, 08:50 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 08:00 CDT
Scheduled - RFC 5803: ITSM service moving to support.nebraska.edu from mysupport.unl.edu
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jul 12, 16:11 CDT
Completed - All systems are operating normally. Work has been completed.
Jul 15, 00:43 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 00:00 CDT
Scheduled - RFC 5726: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jun 14, 09:48 CDT
Jul 14, 2019
Completed - All systems are operating normally. Work has been completed.
Jul 14, 11:40 CDT
Update - Extended to 11AM
Jul 14, 10:10 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 09:00 CDT
Scheduled - RFC 5819: TrueYou Single Sign On will have reduced performance during maintenance. Direct impact: No impact is expected. Possible impact: Interruption of authentication could occur during the restarts. ITS will be restarting the TrueYou SSO servers to apply patches.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jul 12, 15:52 CDT
Completed - All systems are operating normally. Work has been completed.
Jul 14, 11:12 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 22:00 CDT
Scheduled - RFC 5818: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, group 1, will be restarted to apply patches. ITS will apply OS and software patches during this time
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jul 12, 15:30 CDT
Completed - All systems are operating normally. Work has been completed.
Jul 14, 10:15 CDT
Update - Extended to 11AM
Jul 14, 10:09 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 10:00 CDT
Scheduled - RFC 5820: UNL Single Sign On will have reduced performance during maintenance. Direct impact: No impact is expected. Possible impact: Interruption of authentication could occur during the restarts. ITS will be restarting the UNL SSO service to enforce group memberships.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jul 12, 15:57 CDT
Jul 13, 2019
Completed - The scheduled maintenance has been completed.
Jul 13, 18:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 10:00 CDT
Scheduled - RFC 5832: Turinitin will be unavailable during maintenance. ITS's vendor will be preforming maintenance during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jul 10, 16:00 CDT
Completed - The scheduled maintenance has been completed.
Jul 13, 11:31 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 08:00 CDT
Scheduled - RFC 5790: NH Data Center will undergo maintenance. Direct impact: No impact is expected. ITS's vendor will be performing fire suppression maintenance during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jul 5, 10:03 CDT
Jul 12, 2019

No incidents reported.

Jul 11, 2019
Completed - The scheduled maintenance has been completed.
Jul 11, 06:44 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 06:01 CDT
Scheduled - RFC 5805: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jul 5, 09:47 CDT
Jul 10, 2019
Completed - The scheduled maintenance has been completed.
Jul 10, 20:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 20:01 CDT
Scheduled - RFC 5826: eduroam will have reduced performance during maintenance. Direct impact: No impact is expected. ITS's vendor will be preforming fail-over testing during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jul 9, 17:32 CDT
Resolved - All systems are operating normally. This issue is resolved.
Updated by Kevin
Jul 10, 14:00 CDT
Identified - Potential problem with Partial Building Networking Connectivity for PKI on UNO Campus has been identified. Technicians are in the process of resolving the issue.
Reported by Neil Brown
Submitted by Kristy Kennedy
Questions 402-472-3970 or mysupport@nebraska.edu

Jul 10, 13:01 CDT
Jul 9, 2019
Resolved - All systems are operating normally. This issue is resolved.
Jul 9, 17:52 CDT
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Loren Frerichs
Jul 9, 17:00 CDT
Investigating - Problems with Box. Box is working on the problem see https://status.box.com/
Submitted by Loren Frerichs
Questions 402-472-3970 or mysupport@nebraska.edu

Jul 9, 16:57 CDT
Completed - All systems are operating normally. Work has been completed.
Jul 9, 17:03 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 15:30 CDT
Scheduled - RFC 5800: UNL PlanetRed will be unavailable during maintenance. Direct impact: UNL PlanetRed will be unavailable and avatars will be unavailable in applications including directory.unl.edu and UNL SSO. IIM will be upgrading the PlanetRed application during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jul 5, 09:56 CDT
Completed - All systems are operating normally. Work has been completed.
Jul 9, 10:44 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 06:00 CDT
Scheduled - RFC 5737: Selleck Quad 5000 network will be unavailable during maintenance. Direct impact: Wired and wireless connections will be impacted. ITS will be replacing the building switches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jun 28, 14:19 CDT
Completed - All systems are operating normally. Work has been completed.
Jul 9, 07:41 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 06:00 CDT
Scheduled - RFC 5804: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jul 5, 09:45 CDT
Jul 8, 2019
Completed - All systems are operating normally. Work has been completed.
Jul 8, 00:45 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 00:00 CDT
Scheduled - RFC 5725: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jun 14, 09:46 CDT
Jul 7, 2019
Completed - All systems are operating normally. This issue is resolved.
Updated by Tom Anderson
Jul 7, 16:39 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 08:00 CDT
Scheduled - RFC 5797: UNO Application hosting will have reduced performance during maintenance. Direct impact: Brief interruption to hosted web sites. ITS will be restarting Apache on Integrator-prd.unomaha.edu & Webapp-prd.unomaha.edu to apply application updates during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jul 5, 09:23 CDT
Completed - All systems are operating normally. This issue is resolved.
Updated by Tom Anderson
Jul 7, 16:38 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 09:00 CDT
Scheduled - RFC 5798: UNO application hosting will undergo maintenance. Direct impact: no impact is expected. ITS will be updating an application on Integrator-prd.unomaha.edu during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jul 5, 09:42 CDT
Completed - All systems are operating normally. Work has been completed.
Jul 7, 12:02 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 10:01 CDT
Scheduled - RFC 5788: Server Hosting will undergo maintenance. Direct impact: No impact is expected ITS will be applying an application update to windows servers during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jul 5, 09:34 CDT
Completed - All systems are operating normally. Work has been completed, per Brian Cox (dwf).
Jul 7, 07:27 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 07:00 CDT
Scheduled - RFC 5801: Wireless - NU-Connect will have reduced performance during maintenance. Direct impact: Users attempting to use NU-Connect for on-boarding will be impacted during the change window and unable to use automated process to connect to the wireless network. ITS will be updating the the on-boarding profile during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jul 5, 09:16 CDT
Completed - The scheduled maintenance has been completed.
Jul 7, 01:07 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 22:00 CDT
Scheduled - RFC 5785: Server Hosting - Linux servers will have reduced performance during maintenance. Direct impact: Linux servers UNLcms/ADS group will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jul 3, 17:07 CDT
Jul 6, 2019
Completed - The scheduled maintenance has been completed.
Jul 6, 11:12 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 08:30 CDT
Scheduled - RFC 5768: Git will be unavailable during maintenance. Direct impact: The Git GUI and connections to the code repository will be briefly unavailable. ITS will be applying application patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jun 28, 14:26 CDT
Completed - All systems are operating normally. Work has been completed.
Jul 6, 10:08 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 08:01 CDT
Scheduled - RFC 5784: Theodore Jorgensen Hall network will be unavailable during maintenance. Direct impact: Wired and wireless connections will be impacted. ITS will be replacing the building switch supervisor card during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jul 3, 16:58 CDT
Jul 5, 2019

No incidents reported.

Jul 4, 2019

No incidents reported.

Jul 3, 2019
Resolved - All systems are operating normally. This issue is resolved.
Updated by Tom Anderson
Jul 3, 19:57 CDT
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Loren Frerichs
Jul 3, 18:36 CDT
Investigating - Potential problem with UNO Student Gmav Account Access is under investigation. Technicians are investigating the issue.
Reported by Rene Mayo Rejai
Submitted by Kristy Kennedy
Questions 402-472-3970 or mysupport@nebraska.edu

Jul 3, 10:07 CDT
Resolved - All systems are operating normally. This issue is resolved.
Updated by Kristy Kennedy
Jul 3, 09:36 CDT
Identified - Concur is experiencing a partial outage of Expense and Travel. This is causing an inability for users to access concur. Updates will be posted as available.
Updated by Kristy Kennedy
Jul 3, 08:53 CDT
Investigating - Potential problem with Concur is under investigation. Technicians are investigating the issue.
Reported by Rene Mayo Rejai
Submitted by Kristy Kennedy
Questions 402-472-3970 or mysupport@nebraska.edu

Jul 3, 08:37 CDT
Completed - The scheduled maintenance has been completed.
Jul 3, 06:44 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 06:01 CDT
Scheduled - RFC 5772: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jun 26, 11:43 CDT
Jul 2, 2019

No incidents reported.