Status
Welcome to the ITS status page. Here you will find real-time information about status of our services.
Services with * indicate dashboard display only, 3rd Party component--to receive notifications go to the vendor status page.

More info at go.unl.edu/status or if you have questions or concerns, please contact ITS Computer Help Center 402-472-3970 or toll-free 866-472-3970 or Email: mysupport@nebraska.edu
Follow IT Status via Twitter: @StatusNebraska
Firefly/SAP upgrade
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 06:00 CST
Scheduled - RFC 4960: Firefly/SAP will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and SAP during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Administrative | Business Operational
Business Applications (other)   Operational
Firefly/SAP   ? Operational
MyBlue   Operational
MyRecords   Operational
MyRed   ? Operational
Mavlink   Operational
MyCSC   Operational
MyNCTA   Operational
MyPSC   Operational
NeSIS (PeopleSoft)   Operational
WildcatsOnline   Operational
Communication and Collaboration Operational
Box - NU   Operational
Communication tools (other)   Operational
Digital Signage   Operational
Office 365 (Email & Apps)   Operational
GMav (UNO student email)   Operational
Public Information Apps   Operational
Telephone Services   Operational
Website Services   Operational
Zoom - NU   Operational
End-point Computing Operational
Desktop & Device management   ? Operational
Kiosk printing   Operational
NSave Desktop Backup (CrashPlanPro)   Operational
KEARNEY - UNK Campus Network   Operational
LINCOLN - City Campus Network   ? Operational
LINCOLN - East Campus Network   ? Operational
LINCOLN - Nebraska Innovation Campus Network   ? Operational
LINCOLN - Residence Hall Network (ResNet)   Operational
OMAHA - Center Campus Network   Operational
OMAHA - Dodge Campus Network   Operational
OMAHA - Residence Hall Network   Operational
OMAHA - Scott Campus Network   Operational
Statewide Research Center Network   ? Operational
Teaching & Learning Operational
Canvas   Operational
Technology classrooms   Operational
Academic Technologies (Other)   Operational
Infrastructure Operational
Cellular Services   Operational
Cloud Hosting   Operational
Data Center Hosting   Operational
IP Address Management (DNS/DHCP)   Operational
Network Backbone   Operational
Network Nebraska   Operational
Regional | National Internet Service Provider   ? Operational
Virtual Private Network (VPN)   Operational
Third-Party Statuses (Web Display only) ? Operational
*Box Uploads   ? Operational
Box Search   Operational
Box Box Sync   Operational
*Box View API   ? Operational
Box Uploads/Downloads   Operational
Box Email Notifications   Operational
*Box Sharing   ? Operational
*Box Mobile   Operational
*Box Metadata   ? Operational
Box FTP   Operational
Box Content API   Operational
Box WebDAV   Operational
Box Content Preview   Operational
*Box Downloads   ? Operational
*Box Box Website   ? Operational
*Box Box Notes   ? Operational
*Zoom Zoom Cloud Room Connector-Display only   ? Operational
*Zoom Group Messaging   ? Operational
*Zoom Telephone Services   ? Operational
*Zoom Zoom Video Webinars   ? Operational
*Zoom Zoom Meetings   ? Operational
*Duo Security Admin Panel   ? Operational
*Duo Security Core Authentication Service   ? Operational
*Duo Security Push Delivery   ? Operational
*Duo Security Cloud PKI   ? Operational
*Duo Security Phone Call Delivery   ? Operational
*Duo Security SMS Message Delivery   ? Operational
*HipChat Receive message   ? Operational
Braintree API   Operational
Braintree APAC Processing   Operational
Braintree PayPal Processing   Operational
Braintree United States Processing   Operational
*Slack   ? Operational
Slack Login/SSO   Operational
Slack Messaging   Operational
Slack Notifications   Operational
GitHub   Operational
Statuspage Email Notifications   Operational
Statuspage SMS Notifications   Operational
Security and Identity Operational
Authentication   Operational
Duo Two Factor Authentication-NU   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
GitLab impaired service Dec 15, 09:00-10:00 CST
RFC 4918: GitLab will have reduced performance during maintenance. Direct impact: No impact is expected. Possible impact: Web users and developer clients may briefly lose access to their code repositories. ITS will be applying updates during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Nov 30, 12:07 CST
Server Hosting - Windows servers impaired service Dec 15, 22:00 - Dec 16, 11:00 CST
RFC 4919: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, week 1 group will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Dec 6, 11:29 CST
Server Hosting - Windows servers impaired service Dec 16, 03:00-06:00 CST
RFC 4921: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, ES group will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Dec 6, 11:31 CST
TrueYou down time Dec 16, 08:00-08:45 CST
RFC 4409: TrueYou will be unavailable during maintenance. Direct impact: TrueYou including self service password management will be impacted. ITS will begin provisioning OneAD during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Nov 30, 12:25 CST
Wireless maintenance Dec 16, 08:00-09:00 CST
RFC 4445, 4515, 4521, 4523 & 4522, : Wireless will undergo maintenance. Direct impact: NU-Guest, NU-Connect and eduroam will be the only visible wireless SSIDs. ITS will be setting NU-Guest, NU-Connect and eduroam as the only broadcast SSIDs during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Nov 16, 17:25 CST
TrueYou Single Sign On impaired service Dec 16, 09:00-10:00 CST
RFC 4901: TrueYou Single Sign On will have reduced performance during maintenance. Direct impact: No impact is expected. Possible impact: Services using TrueYou Single Sign On, e.g. Firefly may not be able to authenticate for brief periods during maintenance. ITS will be updating SSO software during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Nov 30, 12:34 CST
NeSIS - Peoplesoft System upgrade Dec 17, 00:00-05:00 CST
RFC 4924: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including MyRED, MyBlue, MyRecords, MyNCTA, Mavlink, MyPSC, MyCSC and WildcatsOnline during this time
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Nov 30, 12:03 CST
UNL Door Access impaired service Dec 17, 08:00-11:00 CST
RFC 4925: UNL Door Access will have reduced performance during maintenance. Direct impact: Door access will be unaffected while the UNL Door Access application will be off line and no changes to door access will be possible. ITS will be upgrading the database server during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Nov 30, 12:44 CST
Network Nebraska Backbone down time Dec 22, 06:00-18:00 CST
RFC 4967: Network Nebraska Backbone will be unavailable during maintenance. Direct impact: Network Nebraska customers will have intermittent connection loss during the maintenance period. Network Nebraska will be replacing the core router in Lincoln and upgrading core routers in Omaha, Grand Island and Scottsbluff during this time. Network Nebraska will also be upgrading aggregation switches in Lincoln and Omaha during this time.

Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Dec 6, 11:49 CST
Server Hosting - Windows servers impaired service Dec 22, 22:00 - Dec 23, 11:00 CST
RFC 4920: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, week 2 group will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Dec 6, 11:33 CST
LINCOLN - East Campus Network Terry M. Carpenter Telecommunications Center down time Dec 28, 09:00-12:00 CST
RFC 4896: East Campus Network Terry M. Carpenter Telecommunications Center will be unavailable during, maintenance. Direct impact: Wired and wireless connections will be impacted. ITS will be moving building connections to hardware during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Nov 30, 12:51 CST
UNL Website Services upgrade Jan 2, 15:00-15:15 CST
RFC 4629: UNL Website Services will undergo maintenance. Direct impact: New design on UNL web pages. IIM will be making the UNL 5.0 framework the default for UNL websites during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Nov 12, 15:05 CST
Past Incidents
Dec 13, 2018

No incidents reported today.

Dec 11, 2018

No incidents reported.

Dec 10, 2018
Network Slowness at UNL Under Investigation
Resolved - The slowness has subsided
Dec 10, 10:26 CST
Investigating - Potential problem with Network Slowness at UNL is under investigation. Issue may affect Zoom, O365/Exchange and Canvas. Technicians are investigating the issue.
Reported by Kristy Kennedy
Submitted by Kristy Kennedy
Questions 402-472-3970 or mysupport@nebraska.edu
Dec 10, 09:47 CST
Firefly/SAP down time
Completed - All systems are operating normally. Work has been completed.
Dec 10, 09:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 17:00 CST
Scheduled - RFC 4125: Firefly/SAP will be unavailable during maintenance. ITS will be applying Firefly and SAP year end patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 12, 12:34 CST
UNL Wordpress upgrade
Completed - All systems are operating normally. Work has been completed.
Dec 10, 08:57 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 13:00 CST
Scheduled - RFC 4928: UNL Wordpress will undergo maintenance. Direct impact: No impact is expected. ITS will be updating plugins during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 30, 11:47 CST
NeSIS - Peoplesoft System upgrade
Completed - All systems are operating normally. Work has been completed.
Dec 10, 00:41 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 00:00 CST
Scheduled - RFC 4912: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including MyRED, MyBlue, MyRecords, MyNCTA, Mavlink, MyPSC, MyCSC and WildcatsOnline during this time
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 30, 12:00 CST
Dec 9, 2018
UNL Facilities Deltek down time
Completed - All systems are operating normally. Work has been completed.
Dec 9, 10:28 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 09:00 CST
Scheduled - RFC 4767: UNL Facilities Deltek timesheet system will be unavailable during maintenance. ITS will be upgrading the database during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 30, 14:58 CST
UNL ScholarshipBooks on-board
Completed - All systems are operating normally. Work has been completed.
Dec 9, 10:27 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 08:00 CST
Scheduled - RFC 4933: UNL ScholarshipBooks on-board.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 30, 11:53 CST
Dec 7, 2018
Planview decommission
Completed - Planview service is decommissioned
Dec 7, 09:21 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 09:00 CST
Scheduled - RFC 4786: Planview service will be decommissioned maintenance.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 30, 11:42 CST
UNL Marketplace upgrade
Completed - All systems are operating normally. Work has been completed.
Dec 7, 08:33 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 08:30 CST
Scheduled - RFC 4962: UNL Marketplace will undergo maintenance. Direct impact: No impact is expected. ITS will be updating service plugins during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Dec 6, 13:35 CST
Dec 6, 2018
Firefly/SAP upgrade
Completed - All systems are operating normally. Work has been completed.
Dec 6, 11:20 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 06:00 CST
Scheduled - RFC 4929: Firefly/SAP will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and SAP during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 30, 11:38 CST
Data Center Hosting upgrade
Completed - All systems are operating normally. Work has been completed at UNMC, Lincoln instillation delayed.
Dec 6, 08:33 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 08:00 CST
Scheduled - RFC 4917: Data Center Hosting will undergo maintenance. Direct impact: No impact is expected. ITS will be installing new storage arrays during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 30, 11:34 CST
Dec 4, 2018

No incidents reported.

Dec 3, 2018
Lincoln Cisco VOIP Phone User Issue under investigation
Resolved - All systems are operating normally. This issue is resolved.
Updated by ____________________
Dec 3, 16:07 CST
Investigating - Potential problem with receiving calls for Lincoln Cisco VOIP phone users is under investigation. Intermittent issue only affects receiving phone calls for Lincoln Cisco VOIP phone users. Technicians are investigating the issue.
Reported by Dick Cassidy
Submitted by Kristy Kennedy
Questions 402-472-3970 or mysupport@nebraska.edu
Dec 3, 15:21 CST
Data Center Hosting - VM upgrade
Completed - All systems are operating normally. Work has been completed.
Dec 3, 10:21 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 08:00 CST
Scheduled - RFC4844: Data Center Hosting - VM will undergo maintenance. Direct impact: No impact is expected. ITS will be moving fiber connections in the virtual environment during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 30, 14:36 CST
IPAM DNS/DHCP upgrade upgrade
Completed - All systems are operating normally. Work has been completed.
Dec 3, 10:16 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 09:00 CST
Scheduled - RFC 4626: IPAM DNS/DHCP will undergo maintenance. Direct impact: No impact is expected. ITS will be updating the ES IPAM application during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 30, 15:05 CST
NeSIS - Peoplesoft System down time
Completed - All systems are operating normally. Work has been completed.
Dec 3, 00:23 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 20:00 CST
Scheduled - RFC 4744: NeSIS - Peoplesoft System be unavailable during maintenance. ITS will be preforming Quarterly Maintenance on the Peoplesoft System including MyRED, MyBlue, MyRecords, MyNCTA, Mavlink, MyPSC, MyCSC and WildcatsOnline during this time
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 16, 17:03 CST
NeSIS - Peoplesoft System upgrade
Completed - All systems are operating normally. Work has been completed.
Dec 3, 00:22 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 00:00 CST
Scheduled - RFC 4878: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including MyRED, MyBlue, MyRecords, MyNCTA, Mavlink, MyPSC, MyCSC and WildcatsOnline during this time
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 16, 17:06 CST
Dec 2, 2018
UNO International Student and Scholar down time
Completed - All systems are operating normally. Work has been completed.
Dec 2, 13:27 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 08:00 CST
Scheduled - RFC 4906: UNO International Student and Scholar will be unavailable during maintenance. ITS will be applying application updates during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 30, 11:12 CST
Data Center Hosting - Application Firewall upgrade
Completed - All systems are operating normally. Work has been completed.
Dec 2, 12:36 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 08:00 CST
Scheduled - RFC 4842: Data Center Hosting - Application Firewall will undergo maintenance. Direct impact: No impact is expected. ITS will be applying updates during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 30, 14:30 CST
UNL UPS upgrade
Completed - All systems are operating normally. Work has been completed.
Dec 2, 12:12 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 09:00 CST
Scheduled - RFC 4893: UNL UPSs will undergo maintenance. Direct impact: No impact is expected. ITS will be replacing UPSs in Varner Hall and Love Library during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 30, 14:42 CST
LINCOLN - City Campus Network - Morrill Hall down time
Completed - All systems are operating normally. Work has been completed.
Dec 2, 11:55 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 08:00 CST
Scheduled - RFC 4829: Morrill Hall network will be unavailable during maintenance. Wired and wireless connections will be impacted. ITS will be replacing a building switch during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 12, 12:26 CST
UNL Marketplace impaired service
Completed - All systems are operating normally. Work has been completed.
Dec 2, 09:29 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 09:00 CST
Scheduled - RFC 4937: UNL Marketplace will have reduced performance during maintenance. Direct impact: No impact is expected. Possible impact: Merchants and customers could experience a brief interruption. ITS will be applying patches and enhancements during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 30, 11:26 CST
Dec 1, 2018
UNL Telephone Services - VoIP impaired service
Completed - The scheduled maintenance has been completed.
Dec 1, 22:09 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 20:00 CST
Scheduled - RFC 4852 & 4853: Telephone Services - VoIP will have reduced performance during maintenance. Direct impact: UNL Cisco VoIP users will have their phones rebooted, functions like hold and transfer will be unavailable for 60 seconds, twice. Possible impact: An in progress call should not be dropped. ITS will be moving inbound phone trunks, and adding features during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 12, 11:57 CST
UNO LANGLEY down time
Completed - All systems are operating normally. Work has been completed.
Dec 1, 07:25 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 06:00 CST
Scheduled - RFC 4818: UNO LANGLEY will be unavailable during maintenance. Direct impact: File server clients will lose their connection. ITS will be moving the UNO LANGLEY file server to a new host during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 12, 12:18 CST
help.nebraska.edu down time
Completed - All systems are operating normally. Work has been completed.
Dec 1, 07:10 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 17:00 CST
Scheduled - RFC 4945: help.nebraska.edu will be unavailable during maintenance. ITS will be applying a SSO update during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 30, 11:05 CST
UNO Student e-mail is not receiving e-mail
Resolved - All systems are operating normally. This issue is resolved.
Updated by Loren Frerichs
Dec 1, 07:07 CST
Monitoring - The issue preventing email from being delivered to UNO students in Gmav has been resolved. Email that was delayed through the afternoon and evening has now been delivered and delivery will continue as normal.

Submitted by Loren Frerichs
Nov 30, 21:42 CST
Investigating - UNO students are currently unable to receive email in Gmav. ITS is investigating the issue at this time."
Updated by Loren FrerichsQuestions 402-472-3970 or mysupport@nebraska.edu
Nov 30, 20:15 CST
Identified - The issue has been identified and a fix is being implemented.
Nov 30, 17:16 CST
Nov 30, 2018
UNL Telephone Services - impaired service
Completed - All systems are operating normally. Work has been completed.
Nov 30, 21:03 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 17:30 CST
Scheduled - RFC 4850: UNL Telephone Services - will have reduced performance during maintenance. Direct impact: No impact is expected. Possible impact: About 300 phone numbers may be briefly unreachable to in bound calls. ITS will be moving phone lines to a new trunk during this time
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 12, 11:43 CST
Nov 29, 2018
UNL Netdrive3 impaired service
Completed - All systems are operating normally. This issue is resolved.
Updated by Vu Dinh per Lisa Bogus
Nov 29, 19:10 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 19:00 CST
Scheduled - RFC 4939: Netdrive3 will have reduced performance during maintenance. Direct impact: Users will briefly loose access to shared disk on Netdrive3. ITS will be restarting Netdrive3 to add disk during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 29, 16:40 CST
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