Status
Welcome to the ITS status page. Here you will find real-time information about status of our services.
Services with * indicate dashboard display only, 3rd Party component--to receive notifications go to the vendor status page.

More info at go.unl.edu/status or if you have questions or concerns, please contact ITS Computer Help Center 402-472-3970 or toll-free 866-472-3970 or Email: mysupport@nebraska.edu
Follow IT Status via Twitter: @StatusNebraska
All Systems Operational
Administrative | Business Operational
Business Applications (other) Operational
EMS Operational
Firefly and related applications ? Operational
MyBlue Operational
MyRecords Operational
MyRed ? Operational
Mavlink Operational
MyCSC Operational
MyNCTA Operational
MyPSC Operational
NeBIS/SAP Operational
NeSIS (PeopleSoft) Operational
WildcatsOnline Operational
Communication and Collaboration Operational
Box Operational
Communication tools (other) Operational
Digital Signage Operational
GMav (UNO student email) Operational
Office 365 (Email & Apps) Operational
Public Information Apps Operational
Telephone Services Operational
Website Services Operational
Zoom - NU Operational
End-point Computing Operational
Desktop Backup (NSave) ? Operational
Desktop & Device management ? Operational
KEARNEY - UNK Campus Connections ? Operational
Kiosk printing Operational
LINCOLN - City Campus Connections ? Operational
LINCOLN - East Campus Connections ? Operational
LINCOLN - Residence Hall Connections (ResNet) ? Operational
Nebraska Innovation Campus Connections ? Operational
OMAHA - Center Campus Connections ? Operational
OMAHA - Dodge Campus Connections ? Operational
OMAHA - Residence Hall Connections ? Operational
OMAHA - Scott Campus Connections ? Operational
Research Center & Extension Connections ? Operational
Infrastructure Operational
Cellular Services Operational
Cloud Hosting ? Operational
Data Center ? Operational
IP Address Management (DNS/DHCP) Operational
Network Backbone ? Operational
Network Nebraska Operational
Regional | National Internet Service Provider ? Operational
Virtual Private Network (VPN) Operational
Security and Identity Operational
Authentication Operational
Two-Factor Authentication ? Operational
Teaching & Learning Operational
Academic Technologies (Other) Operational
Canvas Operational
Technology classrooms Operational
*Third-Party Statuses (Web Display only) ? Operational
Box Collaboration Operational
Box Content API Operational
Box Content Preview Operational
Box Drive Operational
Box Email Notifications Operational
Box FTP Operational
Box Login/SSO Operational
Box Microsoft Online Operational
Box Preview Operational
Box Search ? Operational
Box Sync ? Operational
Box Uploads/Downloads Operational
Box Uploads/Downloads Operational
Box Uploads/Downloads Operational
Box Web Application Operational
Braintree APAC Processing Operational
Braintree API Operational
Braintree PayPal Processing Operational
Braintree United States Processing Operational
*Duo Security Admin Panel ? Operational
*Duo Security Cloud PKI ? Operational
*Duo Security Core Authentication Service ? Operational
*Duo Security Phone Call Delivery ? Operational
*Duo Security Push Delivery ? Operational
*Duo Security SMS Message Delivery ? Operational
GitHub Operational
Google Apps Classroom Operational
Google Apps Gmail Operational
Slack Login/SSO Operational
Slack Messaging Operational
Slack Notifications Operational
Smartsheet Mobile/API Operational
Smartsheet SSO (Single Sign-On) Operational
Smartsheet Web Application Operational
Statuspage Email Notifications Operational
Statuspage SMS Notifications Operational
Zoom Cloud Room Connector-Display only ? Operational
Zoom Group Messaging ? Operational
Zoom Meetings ? Operational
Zoom Telephone Services ? Operational
Zoom Video Webinars ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
UNL Network - Warehouse 1 & Landscape Services East Campus down time Nov 20, 17:30-21:30 CST
RFC-6541: Warehouse 1 & Landscape Services East Campus network will be unavailable during maintenance. Direct impact: Wired and wireless connections will be impacted. ITS will be replacing the building switch during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Nov 15, 15:06 CST
Firefly/NeBIS upgrade Nov 21, 06:00-06:30 CST
RFC-6533: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by -Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Nov 13, 17:00 CST
Network Nebraska - ESU 10 down time Nov 24, 06:00-13:00 CST
RFC-6509: Network Nebraska in Kearney will be unavailable during maintenance. Direct impact: Network Nebraska connections in Kearney including ESU 10 will be impacted. ITS will be moving the Network Nebraska router in Kearney to a new building during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Nov 15, 15:35 CST
UNO Single Sign-On impaired service Nov 24, 09:00-09:30 CST
RFC-6523: UNO Single Sign-On will have reduced performance during maintenance. Direct impact: No impact is expected. Possible impact: Authentications may be briefly delayed. ITS will be updating the UNO SSO application and adding Two-Factor Opt-in support during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Nov 15, 15:22 CST
NeSIS - Peoplesoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Nov 25, 00:00-05:00 CST
RFC-6416: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Oct 10, 13:21 CDT
Wireless down time Nov 30, 05:00-17:00 CST
RFC-6456: Wireless will be unavailable during maintenance. Direct impact: Wireless connections experience a rolling 20 minute outage at all locations except in Kearney. ITS will be upgrading wireless controller and access point software during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Oct 31, 15:47 CDT
NeSIS - Peoplesoft System down time including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Dec 1, 20:00 - Dec 2, 05:00 CST
RFC-6463: NeSIS - Peoplesoft System will be unavailable during maintenance. ITS will be upgrading the NeSIS applications including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Oct 31, 15:53 CDT
NeSIS - Peoplesoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline Dec 2, 00:00-05:00 CST
RFC-6417: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Oct 10, 13:24 CDT
Firefly/NeBIS down time Dec 6, 17:00 - Dec 9, 07:00 CST
RFC-6236: Firefly/NeBIS will be unavailable during maintenance. ITS will be applying year end patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Sep 6, 14:03 CDT
TrueYou LDAP decommission Dec 8, 08:00-09:30 CST
RFC-6108: TrueYou LDAP will be decommissioned. Services are migrating to TrueYou Single Sign-On and the All Campus Database.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Aug 16, 14:39 CDT
UNL Facilities Timesheet down time Dec 8, 08:00-17:00 CST
RFC-6528: UNL Facilities Timesheet will be unavailable during maintenance. ITS and our vendor will be upgrading the UNL Facilities Timesheet application and servers during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Nov 15, 15:27 CST
Firefly/NeBIS down time Dec 15, 06:00-14:00 CST
RFC-6235: Firefly/NeBIS will be unavailable during maintenance. ITS will be applying application and server updates during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Sep 6, 13:59 CDT
UNL Door Access System impaired service Jan 2, 08:00-17:00 CST
RFC-6247: UNL Door Access System will have reduced performance during maintenance. Direct impact: UNL Door Access System will be unavailable for updates; doors will remain functional during the upgrade. ITS will be upgrading the application and server for UNL's Door Access System during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Sep 12, 16:06 CDT
Past Incidents
Nov 19, 2019
Firefly/NeBIS upgrade
Completed - All systems are operating normally. Work has been completed.
Nov 19, 08:29 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 06:00 CST
Scheduled - RFC-6527: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 13, 16:58 CST
Nov 18, 2019
Automated Call Distribution impaired service
Completed - The scheduled maintenance has been completed.
Nov 18, 22:54 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 22:30 CST
Scheduled - RFC-6568: Automated Call Distribution will have reduced performance during maintenance. Direct impact: No impact is expected. Possible impact: ACD agents will notice being on the backup server. ITS will be moving the ACD service to the backup server and configuring and testing the primary server during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 18, 16:02 CST
UNL Network - Burnett Hall upgrade
Completed - The scheduled maintenance has been completed.
Nov 18, 17:14 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 17:00 CST
Scheduled - RFC-6550: Burnett Hall will undergo maintenance. Direct impact: No impact is expected. ITS will be adding a port card to the building switch during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 15, 15:00 CST
Office 365 upgrade
Completed - All systems are operating normally. Work has been completed.
Nov 18, 08:57 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 09:00 CST
Scheduled - RFC-6539: Office 365 will undergo maintenance. Direct impact: No impact is expected. ITS will be limiting access to the deprecated protocols, POP and IMAP during this time. Current users of POP and IMAP will be unaffected.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 13, 17:13 CST
NeSIS - Peoplesoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline
Completed - All systems are operating normally. Work has been completed.
Nov 18, 01:23 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 00:00 CST
Scheduled - RFC-6415: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Oct 10, 13:18 CDT
Nov 17, 2019
Firefly/NeBIS down time
Completed - The scheduled maintenance has been completed.
Nov 17, 13:22 CST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 17, 13:21 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 06:00 CST
Scheduled - RFC-6234 & 6500: Firefly/NeBIS will be unavailable during maintenance. ITS will be applying application and server updates during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Sep 4, 15:48 CDT
TrueYou Self Service impaired service
Completed - All systems are operating normally. Work has been completed.
Nov 17, 13:10 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 09:01 CST
Scheduled - RFC-6502: TrueYou Self Service will have reduced performance during maintenance. Direct impact: No impact is expected, new page location for Two-Factor options. Possible impact: TrueYou web interface may briefly be unavailable including password resets. ITS will be adding Two-Factor enrollment options and enhancing Two-Factor device management during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 15, 08:56 CST
TrueYou Single Sign-On impaired service
Completed - All systems are operating normally. Work has been completed.
Nov 17, 11:33 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 09:00 CST
Scheduled - RFC-6121: TrueYou Single Sign-On servers will have reduced performance during maintenance. Direct impact: No impact is expected. Possible impact: A brief delay in authentication is possible. Password policy updates may require a password change after this work for some users. ITS will be updating the authentication source for the TrueYou SSO during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Oct 31, 15:33 CDT
Server Hosting - Windows 2008 servers impaired service
Completed - All systems are operating normally. Work has been completed.
Nov 17, 11:13 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 07:00 CST
Scheduled - RFC-6545: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows 2008 servers will be restarted to apply patches. ITS will apply a new antivirus version during this time
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 13, 16:38 CST
Server Hosting - Windows servers impaired service
Completed - All systems are operating normally. Work has been completed.
Nov 17, 11:13 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 03:00 CST
Scheduled - RFC-6530: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, ES group, will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by -Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 13, 16:31 CST
Server Hosting - Windows servers impaired service
Completed - All systems are operating normally. Work has been completed.
Nov 17, 11:12 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 22:01 CST
Scheduled - RFC-6529: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, group 1, will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by -Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 13, 16:28 CST
Nov 16, 2019
ITS Servers - Antivirus Agent upgrade
Completed - All systems are operating normally. Work has been completed.
Nov 16, 20:27 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 17:00 CST
Scheduled - RFC-6543: ITS Servers - Antivirus Agent will undergo maintenance. Direct impact: No impact is expected. ITS will be pushing a new Antivirus Agent to ITS Servers during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 13, 16:24 CST
UNL Network - Animal Science Complex down time
Completed - The scheduled maintenance has been completed.
Nov 16, 13:55 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 08:00 CST
Scheduled - RFC-6519: Animal Science Complex network will be unavailable during maintenance. Direct impact: 14 rooms in ANSC will briefly loose connections. ITS will be moving connections to a new switch and decommissioning an old switch during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 15, 08:45 CST
Nov 15, 2019
Digital Signage down time
Completed - The scheduled maintenance has been completed.
Nov 15, 17:58 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 10:00 CST
Scheduled - RFC-6515: Digital Signage will be unavailable during maintenance. Direct impact: Content Manager will be unavailable. During update, Content Players will continue to play their most recent content and will not experience any outage. ITS will be upgrading the database and Content Manager for the Digital Signage service during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 14, 20:10 CST
Nov 14, 2019
Firefly/NeBIS upgrade
Completed - All systems are operating normally. Work has been completed.
Nov 14, 07:41 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 06:00 CST
Scheduled - RFC-6505: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 7, 17:07 CST
Nov 13, 2019

No incidents reported.

Nov 12, 2019
Firefly/NeBIS upgrade
Completed - The scheduled maintenance has been completed.
Nov 12, 07:52 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 06:00 CST
Scheduled - RFC-6493: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 7, 17:05 CST
Nov 11, 2019

No incidents reported.

Nov 10, 2019
NeSIS - Peoplesoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline
Completed - The scheduled maintenance has been completed.
Nov 10, 22:41 CST
Scheduled - RFC-6414: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Oct 10, 13:13 CDT
Network Nebraska impaired service
Completed - All systems are operating normally. Work has been completed.
Nov 10, 13:07 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 06:00 CST
Scheduled - RFC-6488: Network Nebraska will have reduced performance during maintenance. Direct impact: Network Nebraska sites in the western two-thirds of Nebraska will a have brief outage. ITS will be upgrading the Network Nebraska routers during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 7, 17:00 CST
Peru Single Sign-On impaired service
Completed - All systems are operating normally. Work has been completed.
Nov 10, 13:03 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 09:00 CST
Scheduled - RFC-6467: Peru Single Sign-On servers will have reduced performance during maintenance. Direct impact: No impact is expected. Possible impact: A brief delay in authentication is possible. ITS will be updating authentication source for the Peru SSO during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Oct 31, 15:30 CDT
UNL NCard payment service down time
Completed - All systems are operating normally. Work has been completed.
Nov 10, 09:40 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 08:00 CST
Scheduled - RFC-6455: NCard payment service will be unavailable during maintenance. Direct impact: Online NCard payment transactions will not be available. ITS will be upgrading the NCard payment server during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Oct 25, 14:11 CDT
Nov 9, 2019
UNO Network - Arts and Sciences Hall down time
Completed - All systems are operating normally. This issue is resolved.
Updated by Tom Anderson
Nov 9, 21:26 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 07:00 CST
Scheduled - RFC-6246: Arts and Sciences Hall network will be unavailable during maintenance. Direct impact: Wired and wireless connections will be unavailable. ITS will be replacing switches and installing a core router during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Oct 31, 15:17 CDT
UNL Network - Prem S. Paul Research Center at Whittier School down time
Completed - The scheduled maintenance has been completed.
Nov 9, 08:57 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 08:00 CST
Scheduled - RFC-6481: Prem S. Paul Research Center at Whittier School network will be unavailable during maintenance. Direct impact: Wired and wireless connections will be unavailable, impact should be limited to 20 minuits. ITS will be updating switch software during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Oct 31, 15:22 CDT
UNL Office 365 Two-Factor upgrade
Completed - The scheduled maintenance has been completed.
Nov 9, 08:51 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 08:00 CST
Scheduled - RFC-6487: Two-Factor on UNL Office 365 will undergo maintenance. Direct impact: Two-Factor users of Office 365 will now see TrueYou two-factor notifications. ITS will be switching the ADFS Duo app to the TrueYou Duo domain during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 7, 16:55 CST
Nov 8, 2019
UNL VOIP Phones impaired service
Completed - The scheduled maintenance has been completed.
Nov 8, 23:45 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 21:00 CST
Scheduled - RFC-6492: VOIP Phones at UNL will have reduced performance during maintenance. Direct impact: All Cisco VoIP Phones at UNL will reboot. Calls will not be interrupted. ITS will be updating the Device Package on Cisco phones during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Nov 7, 16:44 CST
NSave down time
Completed - All systems are operating normally. Work has been completed.
Nov 8, 11:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 13:00 CDT
Scheduled - RFC-6427: NSave will be unavailable during maintenance. Direct impact: NSave client access for restores will be unavailable. ITS will be converting NSave to Single Sign-On during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Oct 18, 09:15 CDT
Nov 7, 2019
Duo Phone Call Delivery Issue Under Investigation
Resolved - All systems are operating normally. This issue is resolved.
Updated by Tom Anderson
Nov 7, 20:12 CST
Monitoring - Update from Duo: We have seen the number of failed phone call authentications return to normal at this time.
Submitted by Kristy Kennedy
Nov 7, 15:53 CST
Identified - Duo has identified the cause of the issues and has made a change to the default number from which phone call authentications are sent. The new caller ID that users will see is +1-669-201-9315.

Updated by Kristy Kennedy
Nov 7, 14:39 CST
Update - Update from Duo: We are continuing to investigate the issue affecting delivery of phone call authentications and are in the process of making changes to our telephony routing to resolve the problem.
Nov 7, 12:13 CST
Investigating - Potential problem with Duo Phone Call Delivery is under investigation. Technicians are investigating the issue. https://status.duo.com/
Reported by Brett Bieber
Submitted by Kristy Kennedy
Questions 402-472-3970 or support@nebraska.edu
Nov 7, 11:00 CST
Canvas & Office 365 under investigation
Resolved - All systems are operating normally. This issue is resolved.
Updated by Loren Frerichs
Nov 7, 16:34 CST
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Loren Frerichs
Nov 4, 09:46 CST
Investigating - A problem with Canvas & Office 365 is under investigation. Technicians are investigating the issue. The problem appears to be isolated to replying to a Canvas notification using Outlook Web Access (OWA).
Reported by Larry Weixelman
Submitted by Loren Frerichs
Questions 402-472-3970 or support@nebraska.edu
Oct 29, 17:05 CDT
UNL Single Sign On under investigation
Resolved - All systems are operating normally. This issue is resolved.
Updated by Kristy Kennedy
Nov 7, 10:43 CST
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Loren Frerichs
Nov 7, 10:02 CST
Update - We are continuing to investigate this issue.
Nov 7, 09:50 CST
Update - We are continuing to investigate this issue.
Nov 7, 09:48 CST
Investigating - Potential problem with UNL Single Sign On is under investigation. Technicians are investigating the issue.
Reported by
Submitted by Alan Nelson
Questions 402-472-3970 or support@nebraska.edu
Nov 7, 09:45 CST
Firefly/NeBIS upgrade
Completed - All systems are operating normally. Work has been completed.
Nov 7, 08:11 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 06:00 CST
Scheduled - RFC-6479: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Oct 31, 15:11 CDT
Nov 6, 2019
Canvas down
Resolved - Canvas users are experiencing 500 errors when in Canvas. https://status.instructure.com/incidents/sgdpr8sz058k
Nov 6, 19:00 CST
Performance issue with myblue.unk.edu under investigation
Resolved - All systems are operating normally. This issue is resolved.
Updated by Tom Anderson
Nov 6, 17:31 CST
Investigating - Potential problem with Performance issue with myblue.unk.edu is under investigation. Technicians are investigating the issue.
Reported by Frank Dolezal
Submitted by Timothy Gunther
Questions 402-472-3970 or support@nebraska.edu
Nov 6, 16:28 CST
Nov 5, 2019
networking issues in Bruner Hall on UNK's campus under investigation
Resolved - All systems are operating normally. This issue is resolved.
Updated by Tom Anderson
Nov 5, 16:38 CST
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Kevin Hopper
Nov 5, 12:05 CST
Investigating - Potential problem with networking issues in Bruner Hall on UNK's campus is under investigation. Technicians are investigating the issue.
Reported by Neil Brown
Submitted by Kevin Hopper
Questions 402-472-3970 or support@nebraska.edu
Nov 5, 11:55 CST
UNL Network - Neihardt Residential Center down time
Completed - The scheduled maintenance has been completed.
Nov 5, 16:14 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 13:00 CST
Scheduled - RFC-6480: Neihardt Residential Center network will be unavailable during maintenance. ITS will be rerouting network connections into the complex to prepare for new occupants during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Oct 31, 14:59 CDT
Firefly/NeBIS upgrade
Completed - All systems are operating normally. Work has been completed.
Nov 5, 07:46 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 06:00 CST
Scheduled - RFC-6474: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Oct 28, 10:50 CDT
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