Status
Welcome to the ITS status page. Here you will find real-time information about status of our services.
Services with * indicate dashboard display only, 3rd Party component--to receive notifications go to the vendor status page.

More info at go.unl.edu/status or if you have questions or concerns, please contact ITS Computer Help Center 402-472-3970 or toll-free 866-472-3970 or Email: support@nebraska.edu
Follow IT Status via Twitter: @StatusNebraska
Firefly/NeBIS upgrade
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 06:00 CDT
Scheduled - RFC-7065: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Email Delivery for UNL.edu and Nebraska.edu taking 30-60 minutes is under investigation
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Dylan Evans
Mar 31, 13:09 CDT
Investigating - Potential problem with mail Delivery for UNL.edu and Nebraska.edu taking 30-60 minutes is investigation. Technicians are investigating the issue.
Reported by Rene
Submitted by Kevin Hopper
Questions 402-472-3970 or support@nebraska.edu
Mar 31, 10:53 CDT
Verizon Service Impacting Campus Calls Under Investigation
Identified - Verizon is still having intermittent issues when placing calls to landlines from cell phones. This is affecting multiple states. They continue to work on a resolution and will update as we receive information on the issue.
Mar 25, 15:58 CDT
Update - Verizon is still having intermittent issues when placing calls to landlines from cell phones. This is affecting multiple states. They continue to work on a resolution and will update as we receive information on the issue.
Mar 18, 12:39 CDT
Update - Verizon is still having intermittent issues when placing calls to landlines from cell phones. This is affecting multiple states. They continue to work on a resolution and will update as we receive information on the issue.
Mar 17, 15:39 CDT
Investigating - Potential problem with Verizon Service Impacting Campus Calls is under investigation. Verizon users are currently experiencing trouble placing calls outside of the Verizon network. This seems to be impacting their ability to call University telephones. Technicians are investigating the issue.
Reported by Mike Hansen
Submitted by Kristy Kennedy
Questions 402-472-3970 or support@nebraska.edu
Mar 16, 12:15 CDT
Cisco Jabber Softphone Audio under investigation
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Loren Frerichs
Mar 25, 15:40 CDT
Investigating - Potential problem with Cisco Jabber Softphone Audio under investigation. ITS staff are currently investigating Jabber Soft Phone Calling intermittent audio problems when placing or receiving calls.
Reported by Dick Cassidy
Submitted by Kristy Kennedy
Questions 402-472-3970 or support@nebraska.edu
Mar 23, 13:07 CDT
VPN Reduced Performance
Update - We will continue to closely monitor the VPN’s performance to ensure that we are meeting the needs of our users during this critical time.

We have implemented technical policies to prioritize university services.

We want to stress the importance of utilizing the VPN only for only those services that require it. If you have questions about what services do and do not require the VPN, please reference these Remote Work FAQ’s.
Remote Teaching
Remote Work
Submitted by Loren Frerichs
Mar 25, 15:18 CDT
Update - ITS wanted to provide an update on the status of the VPN. We reached thresholds that required us to expand the capacity of the VPN to maintain performance. We prepared for the expansion over the past week and implemented the changes at 12:15 pm today. We have also implemented technical policies to prioritize university services.

We want to stress the importance of utilizing the VPN only for only those services that require it. If you have questions about what services do and do not require the VPN, please reference these Remote Work FAQ’s.

We will continue to closely monitor the VPN’s performance to ensure that we are meeting the needs of our users during this critical time.
Mar 23, 13:12 CDT
Monitoring - New Hardware installed, please continue to use VPN when needed. We're continuing to monitor for any reoccurring problems.
Submitted by Neil Brown
Mar 23, 12:59 CDT
Identified - ITS staff are currently installing new hardware to deal with VPN slowness issues, expected uptime at 1:00 PM"s.
Updated by Kevin Hopper
Mar 23, 12:30 CDT
Investigating - ITS is currently troubleshooting the traffic utilizing the VPN. We encourage those that don't need to utilize the VPN, please logout of the service. Also, please be mindful of only doing business supported protocols (ie, don't do speed tests/pings to check for speed).
Reported by Bob Goeman
Submitted by Kristy Kennedy
Questions 402-472-3970 or support@nebraska.edu
Mar 23, 10:51 CDT
Administrative | Business Under Maintenance
Business Applications (other) Operational
EMS Operational
Firefly and related applications ? Under Maintenance
MyBlue Operational
MyRecords Operational
MyRed ? Operational
Mavlink Operational
MyCSC Operational
MyNCTA Operational
MyPSC Operational
NeBIS/SAP Under Maintenance
NeSIS (PeopleSoft) Operational
WildcatsOnline Operational
Communication and Collaboration Operational
Box Operational
Communication tools (other) Operational
Digital Signage Operational
GMav (UNO student email) Operational
Office 365 (Email & Apps) Operational
Public Information Apps Operational
Telephone Services Operational
Website Services Operational
Zoom - NU Operational
End-point Computing Operational
Desktop Backup (NSave) ? Operational
Desktop & Device management ? Operational
KEARNEY - UNK Campus Connections ? Operational
Kiosk printing Operational
LINCOLN - City Campus Connections ? Operational
LINCOLN - East Campus Connections ? Operational
LINCOLN - Residence Hall Connections (ResNet) ? Operational
Nebraska Innovation Campus Connections ? Operational
OMAHA - Center Campus Connections ? Operational
OMAHA - Dodge Campus Connections ? Operational
OMAHA - Residence Hall Connections ? Operational
OMAHA - Scott Campus Connections ? Operational
Research Center & Extension Connections ? Operational
Infrastructure Operational
Cellular Services Operational
Cloud Hosting ? Operational
Data Center ? Operational
IP Address Management (DNS/DHCP) Operational
Network Backbone ? Operational
Network Nebraska Operational
Regional | National Internet Service Provider ? Operational
Virtual Private Network (VPN) Operational
Security and Identity Operational
Authentication Operational
Authorization Operational
Two-Factor Authentication ? Operational
Teaching & Learning Operational
Academic Technologies (Other) Operational
Canvas Operational
Technology classrooms Operational
*Third-Party Statuses (Web Display only) ? Operational
Box Collaboration Operational
Box Content API Operational
Box Content Preview Operational
Box Drive Operational
Box Email Notifications Operational
Box FTP Operational
Box Login/SSO Operational
Box Microsoft Online Operational
Box Preview Operational
Box Search ? Operational
Box Sync ? Operational
Box Uploads/Downloads Operational
Box Uploads/Downloads Operational
Box Uploads/Downloads Operational
Box Web Application Operational
Braintree APAC Processing Operational
Braintree API Operational
Braintree PayPal Processing Operational
Braintree United States Processing Operational
*Duo Security Admin Panel ? Operational
*Duo Security Cloud PKI ? Operational
*Duo Security Core Authentication Service ? Operational
*Duo Security Phone Call Delivery ? Operational
*Duo Security Push Delivery ? Operational
*Duo Security SMS Message Delivery ? Operational
GitHub Operational
Google Apps Classroom Operational
Google Apps Gmail Operational
Slack Login/SSO Operational
Slack Messaging Operational
Slack Notifications Operational
Smartsheet Mobile/API Operational
Smartsheet SSO (Single Sign-On) Operational
Smartsheet Web Application Operational
Statuspage Email Notifications Operational
Statuspage SMS Notifications Operational
Zoom Cloud Room Connector-Display only ? Operational
Zoom Group Messaging ? Operational
Zoom Meetings ? Operational
Zoom Telephone Services ? Operational
Zoom Video Webinars ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Network Nebraska - ESU 13 impaired service Apr 4, 07:00-12:00 CDT
RFC-7092: Network Nebraska ESU 13 will have reduced performance during maintenance. Direct impact: ESU 13 schools will have a brief outage. Possible impact: Panhandle Research and Extension Center connections are not expected to be impacted. ITS will be replacing an interface module at Scottsbluff during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Mar 27, 10:02 CDT
UNK Telephone upgrade Apr 4, 16:00-20:00 CDT
RFC-7086: Telephone service at UNK will undergo maintenance. Direct impact: No impact is expected. ITS will be updating certificates during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Mar 27, 09:51 CDT
Server Hosting - Linux servers impaired service Apr 4, 22:00 - Apr 5, 02:00 CDT
RFC-7101: Server Hosting - Linux servers will have reduced performance during maintenance. Direct impact: Linux servers, UNLcms/Security group will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Mar 27, 09:45 CDT
Firefly/NeBIS upgrade Apr 7, 06:00-06:30 CDT
RFC-7066: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Mar 19, 15:08 CDT
Firefly/NeBIS upgrade Apr 9, 06:00-06:30 CDT
RFC-7067: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Mar 19, 15:10 CDT
UNL IP Address Management upgrade Apr 11, 08:00-11:00 CDT
RFC-7126: IPAM at UNL will undergo maintenance. Direct impact: IPAM administrative interface will be unavailable. DNS and DHCP will be unaffected. ITS will be upgrading the IPAM application during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Feb 20, 17:43 CST
Data Center Virtual Environment impaired service Apr 18, 08:00-17:00 CDT
RFC-7099: Data Center Virtual Environment will have reduced performance during maintenance. Direct impact: No impact is expected. ITS will be moving UNL and UNO hosts to a consolidated virtual environment during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Mar 27, 09:40 CDT
Firefly/NeBIS down time Apr 19, 06:00-14:00 CDT
RFC-6932: Firefly/NeBIS will be unavailable during maintenance. ITS will be applying application and server updates during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Feb 20, 10:52 CST
UNL Two-Factor Authentication May 15, 20:00-22:00 CDT
RFC-6882: Two-Factor Authentication will be required on May 15, 2020 for all Lincoln student, faculty and staff roles. UNL accounts will be protected with Two-Factor Authentication.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Feb 28, 16:21 CST
Data Center Virtual Environment upgrade May 16, 08:00-17:00 CDT
RFC-7100: Data Center Virtual Environment will undergo maintenance. Direct impact: No impact is expected. ITS will be updating ESX hosts during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Mar 27, 09:34 CDT
Nebraska DNS, DHCP, & IP Address Management impaired service May 16, 08:00-16:00 CDT
RFC-7123: DNS, DHCP, & IPAM will have reduced performance during maintenance. Direct impact: No impact is expected. ITS will be migrating Nebraska.edu DNS, DHCP, & IPAM in to a single EIP environment during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Mar 3, 10:13 CST
Firefly/NeBIS down time May 17, 06:00-14:00 CDT
RFC-7068: Firefly/NeBIS will be unavailable during maintenance. ITS will be applying application and server updates during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Mar 19, 14:59 CDT
UNO DNS, DHCP, & IP Address Management impaired service May 23, 08:00-16:00 CDT
RFC-7124: DNS, DHCP, & IPAM will have reduced performance during maintenance. Direct impact: No impact is expected. ITS will be migrating UNO DNS, DHCP, & IPAM in to a single EIP environment during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Mar 3, 10:10 CST
UNK DNS, DHCP, & IP Address Management impaired service Jun 14, 08:00-16:00 CDT
RFC-6897: DNS, DHCP, & IPAM will have reduced performance during maintenance. Direct impact: No impact is expected. ITS will be migrating UNK DNS, DHCP, & IPAM in to a single EIP environment during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Mar 3, 10:05 CST
Past Incidents
Apr 1, 2020
Wireless - NU-Guest and NU-Connect impaired service
Completed - All systems are operating normally. This issue is resolved.
Updated by Timothy Gunther
Apr 1, 16:20 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 07:30 CDT
Scheduled - RFC-7095: NU-Guest and NU-Connect wireless SSIDs will have reduced performance during maintenance. Direct impact: Registration of new IoT devices and new Guest users will be impacted. ITS will be upgrading the wireless registration application during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 27, 09:28 CDT
NeSIS - Peoplesoft System down time including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline
Completed - Work has been Postponed.
Apr 1, 14:18 CDT
Scheduled - RFC-6608: NeSIS - Peoplesoft System will be unavailable during maintenance. ITS will be upgrading the NeSIS applications including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Jan 23, 13:55 CST
Mar 31, 2020
eduroam impaired service
Completed - All systems are operating normally. Work has been completed.
Mar 31, 10:54 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 16:00 CDT
Scheduled - RFC-7118: eduroam will have reduced performance during maintenance. Direct impact: No impact is expected. Possible impact: New authentications on eduroam may be briefly impacted. ITS will be restarting wireless administration services during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 30, 15:05 CDT
Firefly/NeBIS upgrade
Completed - All systems are operating normally. Work has been completed.
Mar 31, 07:09 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 06:00 CDT
Scheduled - RFC-7048: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 19, 15:04 CDT
Mar 30, 2020
UNL Active Directory upgrade
Completed - The scheduled maintenance has been completed.
Mar 30, 20:26 CDT
In progress - Completion delayed. We will provide updates as necessary.
Mar 28, 08:00 CDT
Scheduled - RFC-7058: Active Directory at UNL will undergo maintenance. Direct impact: No impact is expected. ITS will be updating certificates during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 19, 14:11 CDT
Some users are experiencing long load times when accessing Canvas
Resolved - All systems are operating normally. This issue is resolved.
Mar 30, 14:21 CDT
Monitoring - All issues appear to have subsided, and all systems are performing as expected.
Submitted by Loren Frerichs
Mar 30, 12:56 CDT
Investigating - See https://status.instructure.com/
Submitted by Loren FrerichsQuestions 402-472-3970 or support@nebraska.edu
Mar 30, 10:18 CDT
UNL Network - Facilities Management Shops down time
Completed - The scheduled maintenance has been completed.
Mar 30, 10:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 07:31 CDT
Scheduled - RFC-7098: Facilities Management Shops network will be unavailable during maintenance. Direct impact: Wired and wireless connections will be impacted. Facilities will be replacing the building UPS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 27, 08:50 CDT
Desktop & Device Management downtime
Completed - All systems are operating normally. Work has been completed.
Mar 30, 09:03 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 16:00 CDT
Scheduled - RFC-7111: Desktop & Device Management will be unavailable during maintenance. Direct impact: Jamf Pro will be off line and devices will be unable to check in or perform Self Service actions until the upgrade is complete. ITS's vendor will be upgrading Jamf Pro during this time
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 27, 15:19 CDT
NeSIS - Peoplesoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline
Completed - All systems are operating normally. Work has been completed.
Mar 30, 00:35 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 00:00 CDT
Scheduled - RFC-7096 NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 27, 09:19 CDT
Mar 29, 2020
Data Center Virtual Environment impaired service
Completed - The scheduled maintenance has been completed.
Mar 29, 19:06 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 08:00 CDT
Scheduled - RFC-7078: Data Center Virtual Environment will have reduced performance during maintenance. Direct impact: No impact is expected. ITS will be moving UNL hosts to a consolidated virtual environment during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 27, 09:05 CDT
UNL Network - Sharp Building down time
Completed - All systems are operating normally. Work has been completed.
Mar 29, 11:03 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 09:00 CDT
Scheduled - RFC-7050: Sharp Building network will be unavailable during maintenance. Direct impact: Wireless and wired connections will be impacted. ITS will be replacing building switches during this time.
Entered by -Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 19, 14:19 CDT
UNL Network Backbone impaired service
Completed - All systems are operating normally. Work has been completed.
Mar 29, 08:02 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 07:00 CDT
Scheduled - RFC-7112: Network Backbone on Lincoln City Campus will have reduced performance during maintenance. Direct impact: No impact is expected. Possible impact: One of the redundant connections to City Campus Buildings will be off line. ITS will be preforming fiber maintenance during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 27, 15:13 CDT
UNL Firewall upgrade
Completed - All systems are operating normally. Work has been completed.
Mar 29, 08:02 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 07:00 CDT
Scheduled - RFC-6972: Firewall will undergo maintenance. Direct impact: No impact is expected. ITS will be updating a firewall version during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 19, 14:55 CDT
UNO Websites impaired service
Completed - The scheduled maintenance has been completed.
Mar 29, 07:21 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 07:00 CDT
Scheduled - RFC-7070: UNO Websites will have reduced performance during maintenance. Direct impact: Various UNO websites will briefly be unavailable. ITS will be restarting web services on the UNO Web Application Server to use new libraries during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 27, 09:15 CDT
Mar 28, 2020
UNL Network - Love Library North & Link down time
Completed - All systems are operating normally. Work has been completed.
Mar 28, 09:19 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 07:01 CDT
Scheduled - RFC-7063: Love Library North & Link network will be unavailable during maintenance. Direct impact: Wired and wireless connections on second floor and the link will be impacted. Possible impact: Wireless connections in the Commons may be impacted. ITS will be upgrading a building switch during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 27, 08:40 CDT
Mar 27, 2020
Internet Border upgrade
Completed - All systems are operating normally. Work has been completed.
Mar 27, 08:32 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 04:00 CDT
Scheduled - RFC-7089: Internet Border will undergo maintenance. Direct impact: No impact is expected. ITS will be adding a protection peer during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 26, 17:37 CDT
UNO Wireless - Durham Science Center impaired service Durham Science Center
Completed - All systems are operating normally. Work has been completed.
Mar 27, 08:31 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 05:00 CDT
Scheduled - RFC-7077: Wireless in the Durham Science Center will have reduced performance during maintenance. Direct impact: Wireless devices will lose connectivity for approximately 5 minutes in BDurham Science Center. ITS will be updating wireless settings during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 26, 17:27 CDT
Mar 26, 2020
UNK Telephone impaired service
Completed - All systems are operating normally. Work has been rescheduled.
Mar 26, 08:05 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 08:00 CDT
Scheduled - RFC-7043: Telephone service at UNK will have reduced performance during maintenance. Direct impact: No impact is expected. ITS will be moving telephone routing equipment out of Otto Olsen during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 19, 14:41 CDT
Firefly/NeBIS upgrade
Completed - All systems are operating normally. Work has been completed.
Mar 26, 07:50 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 06:00 CDT
Scheduled - RFC-6984: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 3, 10:24 CST
UNK Network impaired service
Completed - The scheduled maintenance has been completed.
Mar 26, 06:16 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 05:00 CDT
Scheduled - RFC-7059: Network at UNK will have reduced performance during maintenance. Direct impact: Brief interruptions of wired and wireless connections on Kearney Campus are expected during maintenance window. ITS will be moving WAN connections out of Otto Olsen during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 19, 14:34 CDT
Mar 25, 2020
Grouper provisioning
Resolved - All systems are operating normally. This issue is resolved.
Updated by Tom Anderson
Mar 25, 22:21 CDT
Identified - UNO AD is still working through provisioning updates.
Updated by Loren Frerichs
Mar 25, 16:27 CDT
Update - NebraskaOne (NEAD) provisioning is caught up with all changes, UNO AD is still working through provisioning updates.
Mar 25, 10:14 CDT
Update - Updates for processing UNO roles have completed, and the remainder of activity includes provisioning the changes into UNO and NebraskaOne ADs.
Mar 24, 13:06 CDT
Update - Updates for processing UNO roles have completed, and the remainder of activity includes provisioning the changes into UNL and NebraskaOne ADs.
Mar 24, 13:02 CDT
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.Grouper is processing a large amount of changes from UNO Students Information Systems as role changes are being adjusted. Users using Grouper or waiting on access policy provisioning to Active Directories may notice delays or response lag. Thank you for your patience.
Reported by Zach Black
Submitted by Murtda Mohammed
Mar 24, 08:36 CDT
UNL DNS, DHCP, & IP Address Management impaired service
Completed - All systems are operating normally. Work has been rescheduled.
Mar 25, 16:04 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 08:00 CDT
Scheduled - RFC-6900: DNS, DHCP, & IPAM will have reduced performance during maintenance. Direct impact: No impact is expected. ITS will be preparing UNL for migrating DNS, DHCP, & IPAM in to a single EIP environment during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 3, 10:19 CST
SolarWinds impaired service
Completed - All systems are operating normally. Work has been rescheduled.
Mar 25, 15:33 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 08:00 CDT
Scheduled - RFC-6971: SolarWinds will have reduced performance during maintenance. Direct impact: No impact is expected. ITS will be switching authentication service on SolarWinds during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 12, 16:59 CDT
UNK Nebraska Safety Center under investigation
Resolved - All systems are operating normally.
Updated by Loren Frerichs
Mar 25, 15:32 CDT
Update - Vendor is still troubleshooting issues.
Mar 2, 09:57 CST
Monitoring - Work continues with our vendor to resolve this issue.
Feb 7, 09:56 CST
Investigating - Potential problem with UNK Nebraska Safety Center impaired, with intermittent issues for anyone calling Nebraska Safety Center is under investigation. Technicians are investigating the issue.
Reported by Rene Mayo
Submitted by Murtda Mohammed
Questions 402-472-3970 or support@nebraska.edu
Jan 30, 15:38 CST
Mar 24, 2020
Automatic Call Distributor impaired service
Completed - All systems are operating normally. Work has been completed.
Mar 24, 09:20 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 07:00 CDT
Scheduled - RFC-6870: Automatic Call Distributor will have reduced performance during maintenance. Direct impact: Web access to the Automatic Call Distributor will be briefly interrupted. ITS will be upgrading the ACD Web Agent Interface during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Feb 20, 17:35 CST
Firefly/NeBIS upgrade
Completed - The scheduled maintenance has been completed.
Mar 24, 07:10 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 06:00 CDT
Scheduled - RFC-6983: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 3, 10:23 CST
Mar 23, 2020
UNK Two-Factor Authentication
Completed - All systems are operating normally. This issue is resolved.
Updated by Timothy Gunther
Mar 23, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 00:00 CDT
Scheduled - RFC-6822: Two-Factor Authentication will be required on March 23, 2020 for all Kearney student, faculty and staff roles. UNK accounts will be protected with Two-Factor Authentication.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Feb 20, 10:05 CST
Grouper under investigation.
Resolved - Group processing was delayed due to the Kearney two-factor rollout. All processing is now complete and any delayed group changes have been processed.
Updated by Timothy Gunther
Mar 23, 21:55 CDT
Investigating - Potential problem with Grouper is under investigation. Technicians are investigating the issue.
Reported by Brett Bieber
Submitted by Timothy Gunther
Questions 402-472-3970 or support@nebraska.edu
Mar 23, 16:31 CDT
internet 2 connectivity issues are under investigation this will also affect MARC
Resolved - All systems are operating normally. This issue is resolved.
Updated by Timothy Gunther
Mar 23, 21:32 CDT
Investigating - Potential problem with internet 2 connectivity issues are under investigation this will also affect MARC. Technicians are investigating the issue.
Reported by Neil Brown
Submitted by Kevin Hopper
Questions 402-472-3970 or support@nebraska.edu
Mar 23, 09:31 CDT
UNL Network - Sapp Recreation Facility down time
Completed - All systems are operating normally. Work has been completed, per Randy J.
Mar 23, 03:58 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 22:00 CDT
Scheduled - RFC-6791: Sapp Recreation Facility network will be unavailable during maintenance. Direct impact: Wired and wireless connections will be impacted for. ITS will be recabling closet 1 during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Feb 20, 09:53 CST
NeSIS - Peoplesoft System upgrade including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline
Completed - All systems are operating normally. Work has been completed.
Mar 23, 00:34 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 00:00 CDT
Scheduled - RFC-7049 NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 17, 10:33 CDT
Mar 22, 2020
UNL Network - Nebraska East Union down time
Completed - All systems are operating normally. Work has been completed.
Mar 22, 11:16 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 09:00 CDT
Scheduled - RFC-7030: Nebraska East Union network will be unavailable during maintenance. Direct impact: Wired and wireless connections will be impacted for. ITS will be recabling closets during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 19, 13:31 CDT
Server Hosting - Windows servers impaired service
Completed - All systems are operating normally. Work has been completed.
Mar 22, 11:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 22:01 CDT
Scheduled - RFC-7039: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, group 2, will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 12, 16:44 CDT
UNK eduroam impaired service
Completed - All systems are operating normally. Work has been completed.
Mar 22, 10:16 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 08:00 CDT
Scheduled - RFC-6985: eduroam at UNK will have reduced performance during maintenance. Direct impact:No impact is expected. Possible impact: New authentications to eduroam may be delayed. ITS will be switching authentication servers for eduroam during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 5, 16:26 CST
UNK Website upgrade
Completed - All systems are operating normally. Work has been completed.
Mar 22, 09:32 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 08:00 CDT
Scheduled - RFC-6992: UNK Website will undergo maintenance. Direct impact: No impact is expected. ITS will be migrating websites to a new server during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 5, 16:14 CST
Mar 21, 2020
UNK VoIP upgrade
Completed - The scheduled maintenance has been completed.
Mar 21, 21:58 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 15:00 CDT
Scheduled - RFC-6911 & RFC-7045: VoIP at UNK will undergo maintenance. Direct impact: No impact is expected. ITS will be restarting call manager servers during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 3, 09:57 CST
Virtual Environment upgrade
Completed - All systems are operating normally. Work has been completed.
Mar 21, 11:21 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 07:00 CDT
Scheduled - RFC-7013: Virtual Environment at UNL and UNK will undergo maintenance. Direct impact: No impact is expected. ITS will be upgrading VMware application during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 19, 13:07 CDT
File Server down time
Completed - The scheduled maintenance has been completed.
Mar 21, 09:55 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 08:00 CDT
Scheduled - RFC-7003: File Servers will be unavailable during maintenance. Direct impact: setup.unk.edu, gpc.unl.edu, nusrv.uncsdom.uneb.edu will be offline. ITS will be moving to new servers during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 19, 13:14 CDT
Mar 20, 2020
projects.unl.edu down time
Completed - All systems are operating normally. Work has been completed.
Mar 20, 16:23 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 15:16 CDT
Scheduled - RFC-6979: projects.unl.edu will be unavailable during maintenance. DXG will be upgrading the project management application during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Mar 5, 15:20 CST
Mar 19, 2020
Firefly/NeBIS upgrade
Completed - All systems are operating normally. Work has been completed.
Mar 19, 07:38 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 06:00 CDT
Scheduled - RFC-6931: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Feb 20, 10:45 CST
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