Welcome to the ITS status page. Here you will find real-time information about status of our services.
Services with * indicate dashboard display only, 3rd Party component--to receive notifications go to the vendor status page.

More info at go.unl.edu/status or if you have questions or concerns, please contact ITS Computer Help Center 402-472-3970 or toll-free 866-472-3970 or Email: mysupport@nebraska.edu
Follow IT Status via Twitter: @StatusNebraska
All Systems Operational
Administrative | Business Operational
Business Applications (other) Operational
EMS Operational
Firefly and related applications ? Operational
MyBlue Operational
MyRecords Operational
MyRed ? Operational
Mavlink Operational
MyCSC Operational
MyNCTA Operational
MyPSC Operational
NeBIS/SAP Operational
NeSIS (PeopleSoft) Operational
WildcatsOnline Operational
Communication and Collaboration Operational
Box Operational
Communication tools (other) Operational
Digital Signage Operational
GMav (UNO student email) Operational
Office 365 (Email & Apps) Operational
Public Information Apps Operational
Telephone Services Operational
Website Services Operational
Zoom - NU Operational
End-point Computing Operational
Desktop Backup (NSave) ? Operational
Desktop & Device management ? Operational
KEARNEY - UNK Campus Connections ? Operational
Kiosk printing Operational
LINCOLN - City Campus Connections ? Operational
LINCOLN - East Campus Connections ? Operational
LINCOLN - Residence Hall Connections (ResNet) ? Operational
Nebraska Innovation Campus Connections ? Operational
OMAHA - Center Campus Connections ? Operational
OMAHA - Dodge Campus Connections ? Operational
OMAHA - Residence Hall Connections ? Operational
OMAHA - Scott Campus Connections ? Operational
Research Center & Extension Connections ? Operational
Infrastructure Operational
Cellular Services Operational
Cloud Hosting ? Operational
Data Center ? Operational
IP Address Management (DNS/DHCP) Operational
Network Backbone ? Operational
Network Nebraska Operational
Regional | National Internet Service Provider ? Operational
Virtual Private Network (VPN) Operational
Security and Identity Operational
Authentication Operational
Two-Factor Authentication ? Operational
Teaching & Learning Operational
Academic Technologies (Other) Operational
Canvas Operational
Technology classrooms Operational
*Third-Party Statuses (Web Display only) ? Operational
Box Content API Operational
Box Content Preview Operational
*Box Downloads ? Operational
Box Email Notifications Operational
Box FTP Operational
*Box Metadata ? Operational
*Box Mobile Operational
Box Notes ? Operational
Box Search ? Operational
*Box Sharing ? Operational
Box Sync ? Operational
Box Uploads ? Operational
Box Uploads/Downloads Operational
Box View API ? Operational
Box WebDAV Operational
Box Website ? Operational
Braintree APAC Processing Operational
Braintree API Operational
Braintree PayPal Processing Operational
Braintree United States Processing Operational
*Duo Security Admin Panel ? Operational
*Duo Security Cloud PKI ? Operational
*Duo Security Core Authentication Service ? Operational
*Duo Security Phone Call Delivery ? Operational
*Duo Security Push Delivery ? Operational
*Duo Security SMS Message Delivery ? Operational
GitHub Operational
Google Apps Classroom Operational
Google Apps Gmail Operational
*Slack ? Operational
Slack Login/SSO Operational
Slack Messaging Operational
Slack Notifications Operational
Smartsheet Mobile/API Operational
Smartsheet Web Application Operational
Statuspage Email Notifications Operational
Statuspage SMS Notifications Operational
Zoom Cloud Room Connector-Display only ? Operational
Zoom Group Messaging ? Operational
Zoom Telephone Services ? Operational
Zoom Video Webinars ? Operational
Zoom Meetings ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
UNL DLC Reserve upgrade Oct 18, 18:00-18:15 CDT
RFC-6430: DLC Reserve will undergo maintenance. Direct impact: No impact is expected. Possible impact: Possible slow page loads for any active users. ITS will be applying application updates and enhancements during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Oct 18, 08:30 CDT
RFC-6379: Kauffman Academic Residential Center network will be unavailable during maintenance. Direct impact: Approximately half of the connections and access points on jacks beginning with 2A will experience total loss of network connectivity during this maintenance period. ITS will be a building switch during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Oct 10, 14:42 CDT
UNL SQL down time Oct 19, 08:00-12:00 CDT
RFC-6250: SQL Server will be unavailable during maintenance. ITS will be upgrading the server and database for UNL's SQL service impacting many dependent services during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Sep 12, 15:58 CDT
UNL WebCheckout down time Oct 19, 21:00-23:00 CDT
RFC-6419: WebCheckout will be unavailable during maintenance. Direct impact: Down time should be less than 30 minutes. ITS's vendor will be preforming server maintenance during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Oct 10, 14:52 CDT
Server Hosting - Windows servers impaired service Oct 19, 22:00 - Oct 20, 11:00 CDT
RFC-6376: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, group 2, will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Oct 8, 09:58 CDT
RFC-6377: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, ES group, will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by -Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Oct 8, 10:07 CDT
Firefly/NeBIS down time Oct 20, 06:00-14:00 CDT
RFC-6233: Firefly/NeBIS will be unavailable during maintenance. ITS will be applying application and server updates during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Sep 4, 15:46 CDT
UNL Network Firewall upgrade Oct 20, 07:00-09:30 CDT
RFC-6387: UNL Network Firewall will undergo maintenance. Direct impact: No impact is expected. ITS will be upgrading the Network Border Firewall software during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Sep 12, 15:48 CDT
Secure Payment impaired service Oct 20, 08:00-10:00 CDT
RFC-6351: Secure payment service will have reduced performance during maintenance. Direct impact: University sites that redirect to this site for customer payments will briefly not be able to accept payments. ITS will be upgrading the Secure Payment server during this time. Sites impacted include: CBA Event Registration, Nebraska Council Donations, ITS-Communications, Admission & Enrollment Fees, College of Business CARMA, NCTA Admission Fee, PSEP Private Applicator Online Training, University of Nebraska High School
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Oct 10, 15:11 CDT
RFC-6394: Lied Center for Performing Arts network will be unavailable during maintenance. Direct impact: Approximately half of the building, jacks beginning with 2A, will experience total loss of network connectivity during this maintenance period. ITS will be replacing a building switch during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Oct 18, 08:39 CDT
TrueYou down time Oct 20, 10:00-11:00 CDT
RFC-6197: TrueYou will be unavailable during maintenance. Direct impact: TrueYou; self service account claim, password management, new account creation and NUID creation will be off line, authentications will not be impacted. ITS will be upgrading the TrueYou application during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Oct 17, 14:56 CDT
RFC-6411: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Oct 10, 12:51 CDT
RFC-6434: The Robert E. Knoll Residential Center network will undergo maintenance. Direct impact: No impact is expected. ITS will be replacing UPSs in the network closets during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Oct 18, 09:25 CDT
RFC-6401: The Robert E. Knoll Residential Center wireless will have reduced performance during maintenance. Direct impact: Wireless coverage in Knoll will be intermittent. ITS will be replacing wireless access points in The Robert E. Knoll Residential Center during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Oct 10, 15:21 CDT
Firefly/NeBIS upgrade Oct 22, 06:00-06:30 CDT
RFC-6422: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Oct 10, 14:19 CDT
Wireless upgrade Oct 22, 07:00-08:00 CDT
RFC-6361: Wireless will undergo maintenance. Direct impact: No impact is expected. ITS's vendor will be upgrading the software used by the wireless SSIDs NU-Guest & NU-Connect during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Oct 10, 15:29 CDT
UNL Marketplace upgrade Oct 22, 07:30-08:00 CDT
RFC-6421: UNL Marketplace will undergo maintenance. Direct impact: No impact is expected. ITS will be upgrading the Marketplace application during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Oct 18, 08:51 CDT
Firefly/NeBIS upgrade Oct 24, 06:00-06:30 CDT
RFC-6438: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Oct 18, 08:54 CDT
UNO Office 365 impaired service Oct 26, 06:00-12:00 CDT
RFC-6306: Office 365 at UNO will have reduced performance during maintenance. Direct impact: O365 users will need to re-authenticate after this change. Possible impact: O365 users may see delayed authentications during the maintenance window. ITS will be upgrading ADFS authentication servers during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Oct 10, 15:38 CDT
Network Nebraska impaired service Oct 27, 00:00-05:00 CDT
RFC-6432: Network Nebraska will have reduced performance during maintenance. Direct impact: Network Nebraska sites in the eastern third of Nebraska will a have brief outage. ITS will be upgrading the Network Nebraska router router at PKI during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Oct 18, 09:03 CDT
RFC-6412: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Oct 10, 13:06 CDT
NSave down time Nov 1, 13:00-17:00 CDT
RFC-6427: NSave will be unavailable during maintenance. Direct impact: NSave client access for restores will be unavailable. ITS will be converting NSave to Single Sign-On during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Oct 18, 09:15 CDT
RFC-6413: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Oct 10, 13:09 CDT
RFC-6414: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Oct 10, 13:13 CDT
Firefly/NeBIS down time Nov 17, 06:00-14:00 CDT
RFC-6234: Firefly/NeBIS will be unavailable during maintenance. ITS will be applying application and server updates during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Posted on Sep 4, 15:48 CDT
Past Incidents
Oct 18, 2019

No incidents reported today.

Oct 17, 2019
Completed - All systems are operating normally. Work has been completed.
Oct 17, 08:04 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 06:00 CDT
Scheduled - RFC-6405: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Oct 10, 14:17 CDT
Oct 16, 2019

No incidents reported.

Oct 15, 2019
Completed - All systems are operating normally. Work has been completed.
Oct 15, 23:38 CDT
In progress - Scheduled maintenance will continue Tuesday evening (10/15/19). There will be a brief 5 minute interruption of service expected at 11:30pm. We will provide updates as necessary.
Oct 14, 23:00 CDT
Scheduled - RFC-6384: Voicemail at UNO will be unavailable during maintenance. Direct impact: Voicemail will not be available to leave messages for about 4 minutes. ITS will be moving some voicemail capacity from the deprecated to the production telephone service during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Oct 10, 13:36 CDT
Completed - The scheduled maintenance has been completed.
Oct 15, 19:09 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 17:00 CDT
Scheduled - RFC-6400 & 6389: Networking 50 & O NeSIS office will have reduced performance during maintenance. Direct impact: A momentary outage as the port channel comes online. ITS will be adding links between switches at NeSIS offices to improve redundancy during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Oct 10, 14:33 CDT
Completed - All systems are operating normally. Work has been completed.
Oct 15, 08:39 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 00:01 CDT
Scheduled - RFC-6349: UNL Symantec End Point Protection will be decommissioned. Symantec End Point Protection now a NU wide service.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Oct 3, 15:51 CDT
Completed - All systems are operating normally. Work has been completed.
Oct 15, 07:42 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 06:01 CDT
Scheduled - RFC-6393: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Oct 10, 14:14 CDT
Oct 14, 2019
Completed - All systems are operating normally. Work has been completed.
Oct 14, 01:53 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 00:00 CDT
Scheduled - RFC-6410: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Oct 10, 12:48 CDT
Oct 13, 2019
Completed - All systems are operating normally. Work has been completed.
Oct 13, 10:59 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 22:00 CDT
Scheduled - RFC-6375: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, group 1, will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Oct 8, 09:55 CDT
Oct 12, 2019
Completed - All systems are operating normally. Work has been completed.
Oct 12, 09:57 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 09:15 CDT
Scheduled - RFC-6352: Git will maintenance. Direct impact: The Git GUI and connections to the code repository could be briefly unavailable. ITS will be applying application patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Oct 3, 09:00 CDT
Resolved - All systems are operating normally. This issue is resolved.
Oct 12, 09:01 CDT
Identified - ITS has identified the cause of the issues and is taking steps to remediate impact to affected services.
RFC-6429 ITS will be replacing the faulty switch at 5 PM today.
Updated by Loren Frerichs
Oct 11, 16:33 CDT
Investigating - Potential problem with wireless at Otto Olson is under investigation. Technicians are investigating the issue.
Reported by Jay Wilmes
Submitted by Kristy Kennedy
Questions 402-472-3970 or support@nebraska.edu

Oct 11, 15:23 CDT
Update - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Loren Frerichs
Oct 11, 13:48 CDT
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Kristy Kennedy
Oct 11, 13:47 CDT
Investigating - Potential problem with wireless at Otto Olson building is under investigation. Technicians are investigating the issue.
Submitted by Loren Frerichs
Questions 402-472-3970 or support@nebraska.edu

Oct 11, 13:39 CDT
Completed - All systems are operating normally. Work has been completed.
Oct 12, 09:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 08:00 CDT
Scheduled - RFC-6385: Wireless at UNO will undergo maintenance. Direct impact: The iClass SSID will be removed. ITS will stop broadcasting the iClass SSID during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Oct 10, 12:42 CDT
Oct 10, 2019
Resolved - All systems are operating normally. This issue is resolved.
Updated by Bret Korth
Oct 10, 11:28 CDT
Investigating - Potential problem with Degraded Network Performance at Johnny Carson Center for Emerging Media Arts (CEMA) is under investigation. Technicians are investigating the issue.
Reported by Bret Korth
Submitted by Kristy Kennedy
Questions 402-472-3970 or support@nebraska.edu

Oct 10, 10:27 CDT
Completed - All systems are operating normally. Work has been completed.
Oct 10, 07:49 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 06:00 CDT
Scheduled - RFC-6342: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Oct 1, 10:48 CDT
Oct 9, 2019

No incidents reported.

Oct 8, 2019
Completed - The scheduled maintenance has been completed.
Oct 8, 20:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 17:00 CDT
Scheduled - RFC-6399: Biomechanics Research Building network will be unavailable during maintenance. ITS will be replacing faulty UPSs during this time.
Entered by -Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Oct 8, 15:39 CDT
Completed - All systems are operating normally. Work has been completed.
Oct 8, 08:52 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 22:00 CDT
Scheduled - RFC-6343: Server Hosting - Linux servers will have reduced performance during maintenance. Direct impact: Linux servers, ADS/CMS/Security group will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Sep 30, 08:23 CDT
Completed - All systems are operating normally. Work has been completed.
Oct 8, 07:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 06:00 CDT
Scheduled - RFC-6354: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Oct 1, 10:46 CDT
Oct 7, 2019
Resolved - Non-university inbound calls to ENREC were only receiving a busy signal.
Oct 7, 15:00 CDT
Completed - All systems are operating normally. Work has been completed.
Oct 7, 02:09 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 07:30 CDT
Scheduled - RFC-6283: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be applying database patches to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Sep 12, 15:31 CDT
Completed - All systems are operating normally. Work has been completed.
Oct 7, 02:08 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 20:00 CDT
Scheduled - RFC-6003: NeSIS - Peoplesoft System will be unavailable during maintenance. ITS will be upgrading the NeSIS applications including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jul 19, 09:42 CDT
Completed - All systems are operating normally. Work has been completed.
Oct 7, 02:08 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 00:00 CDT
Scheduled - RFC-6255: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Sep 6, 13:54 CDT
Oct 4, 2019
Resolved - All systems are operating normally. This issue is resolved.
Updated by Tom Anderson
Oct 4, 19:50 CDT
Identified - ITS has identified and issue causing Degraded Network Performance for ENREC (Mead NE). The cause of the has been identified and ITS is taking steps to remediate impact to affected services.
Reported by Greg Gray
Updated by Kristy Kennedy
Oct 4, 15:47 CDT
Completed - The scheduled maintenance has been completed.
Oct 4, 16:45 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 11:30 CDT
Scheduled - RFC-6335: TutorTrac will be unavailable during maintenance. ITS will be migrating TutorTrac to a new server during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Sep 26, 15:12 CDT
Resolved - All systems are operating normally. Investigation with vendors continues.
Updated by Loren Frerichs
Oct 4, 15:37 CDT
Monitoring - As of this morning, services are currently online and will be monitored throughout the day.  If there are wireless issues, we ask that customers use NU-Guest.  Ongoing discussions continue with the vendor to determine the root cause of the event.  If you encounter an outage of a service, please promptly report the outage through normal channels (e.g., Help Desk at 402-472-3970, support@nebraska.edu).  
Submitted by Loren Frerichs
Sep 30, 07:27 CDT
Update - Restoration of services continues as ITS is in contact with the vendor to ensure the root cause of the issue is identified.  As services are restored, they will be placed in a monitoring status.  It is expected that the restoration effort will continue throughout the night.  More information will be provided Monday morning.
Sep 29, 21:29 CDT
Update - ITS continues to work on the performance of VMware storage and bringing services back up, however, services are taking longer to come back up than expected.  These restoration activities will likely continue the rest of this evening and overnight.  For those customers expecting production scheduling reports, watch for updates from the NeSIS and NeBIS teams.  UNL wireless users should continue to utilize NU-Guest while we continue to troubleshoot the ongoing issues.  The next update will be made after 9:00 pm.
Sep 29, 20:08 CDT
Update - ITS continues to investigate ongoing issues around VMware storage and performance.  Services are in the process of coming back online as troubleshooting continues.  ITS continues to work with the vendor to identify the root cause and a permanent solution.  The next update will be made after 8:00 pm.
Reported by Bob Goeman
Questions 402-472-3970 or support@nebraska.edu

Sep 29, 19:01 CDT
Update - ITS has implemented a temporary workaround to address UNL wireless issues.  ITS recommends UNL students, faculty and staff to connect to the NU-Guest wireless network temporarily while we fix the authentication with eduroam.  ITS continues to work with the vendor to address issues that are still impacting services as well as implement temporary alternative workarounds.  The next update will be made after 6:30 pm.
Reported by Bob Goeman
Questions 402-472-3970 or support@nebraska.edu

Sep 29, 17:50 CDT
Update - ITS is continuing to investigate the issues surrounding the degraded VMware storage performance, impacting services across multiple campuses including wireless access at UNL.  The vendor is working with ITS staff to determine the solution, and ITS is looking into temporary alternative workarounds.  The next update will be made after 5:30 pm.
Reported by Bob Goeman
Questions 402-472-3970 or support@nebraska.edu

Sep 29, 16:44 CDT
Update - ITS is actively investigating issues with degraded VMware storage performance and it is impacting surrounding several services on UNCA, UNO and UNL campuses. We know that at a minimum, wireless authentication, DLC Exam Commons, Nebraska online High School, and www.nebraska.edu are affected. Watch for more updates after 4:30 pm as ITS continues to work on getting services back online.
Reported by Bob Goeman
Submitted by Kristy Kennedy
Questions 402-472-3970 or support@nebraska.edu

Sep 29, 15:52 CDT
Investigating - Potential problem with degraded VMWare Storage Performance is under investigation. We are currently investigating reported and observed higher than normal latencies with a portion of the VMware infrastructure storage. We have engaged the storage vendor support and will continue working to resolve the issue.
Reported by John Ferrin
Submitted by Kylie Longwell
Questions 402-472-3970 or support@nebraska.edu

Sep 29, 14:39 CDT
Completed - All systems are operating normally. Work has been completed.
Oct 4, 08:58 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 08:30 CDT
Scheduled - RFC-6338: UNL Math Placement will undergo maintenance. Direct impact: No impact is expected. Possible impact: Authentication to Math Placement may be interrupted. ITS will be switching the authentication from TrueYou LDAP to NEAD during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Oct 3, 15:41 CDT
Completed - All systems are operating normally. Work has been completed.
Oct 4, 08:52 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 07:00 CDT
Scheduled - RFC-6372: Wireless will undergo maintenance. Direct impact: NU-Guest and NU-Connect SSIDs at UNL & UNO returning to normal operations. Possible impact: Some guest users will need to register. NU-Guest and NU-Connect SSIDs returning to normal operations which were suspended during the network outage earlier in the week.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu
Oct 3, 16:03 CDT