Welcome to the University of Nebraska IT status page. Here you will find real-time information about status of our services.
Services with * indicate dashboard display only, 3rd Party component--to receive notifications go to the vendor status page.

More info at go.unl.edu/status or if you have questions or concerns, please contact ITS Computer Help Center 402-472-3970 or toll-free 866-472-3970 or Email: support@nebraska.edu
Follow IT Status via Twitter: @StatusNebraska
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 2024 - 18:00 CST
Scheduled - RFC-13260: ACD will have reduced performance during maintenance. Direct impact: ACD will have a brief outage. ITS will be upgrading the server and ACD software during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Feb 27, 2024 18:00-20:00 CST
Administrative & Business Operational
Business Applications (other) Operational
EMS Operational
Firefly and related applications ? Operational
MyBlue Operational
MyRecords Operational
MyRed ? Operational
Mavlink Operational
MyCSC Operational
MyNCTA Operational
MyPSC Operational
NeBIS/SAP Operational
NeSIS (PeopleSoft) Operational
WildcatsOnline Operational
Communication & Collaboration Under Maintenance
Communication tools (other) Operational
Digital Signage Operational
gMAV (Google Apps for Education) Operational
Office 365 (Email & Apps) Operational
Public Information Apps Operational
Telephone Services Under Maintenance
Website Services Operational
Zoom Operational
Cellular Services ? Operational
Desktop & Mobile Computing Operational
Desktop & Device management ? Operational
Kiosk printing Operational
Infrastructure Operational
Data Center Services ? Operational
IP Address Management (DNS/DHCP) Operational
Network Backbone ? Operational
Network Nebraska Operational
Regional | National Internet Service Provider ? Operational
Server and Storage Management ? Operational
KEARNEY - Wired Network Connections ? Operational
KEARNEY - Wireless Network Connections Operational
LINCOLN - City Campus Wired Network Connections Operational
LINCOLN - City Campus Wireless Network Connections Operational
LINCOLN - East Campus Wired Network Connections ? Operational
LINCOLN - East Campus Wireless Network Connections Operational
LINCOLN - Residence Hall Wired Network Connections (ResNet) Operational
LINCOLN - Residence Hall Wireless Network Connections (ResNet) Operational
OMAHA - Wired Network Connections Operational
OMAHA - Wireless Network Connections Operational
Nebraska Innovation Campus Connections ? Operational
Research Center & Extension Connections ? Operational
Stream2 (Apogee) ? Operational
Information Security Operational
Authentication / Single Sign-On Operational
Authorization Operational
Two-Factor Authentication ? Operational
Virtual Private Network (VPN) Operational
PASM ? Operational
PEDM ? Operational
Teaching & Learning Operational
Academic Technologies (Other) Operational
Canvas Operational
Technology classrooms Operational
*Third-Party Statuses (Web Display only) ? Operational
Atlassian Support Support Portal Operational
Braintree APAC Processing Operational
Braintree API Operational
Braintree PayPal Processing Operational
Braintree United States Processing Operational
*Duo Security Admin Panel ? Operational
*Duo Security Cloud PKI ? Operational
*Duo Security Core Authentication Service ? Operational
*Duo Security Phone Call Delivery ? Operational
*Duo Security Push Delivery ? Operational
*Duo Security SMS Message Delivery ? Operational
GitHub Operational
Google Apps Classroom Operational
Google Apps Docs Operational
Google Apps Drive Operational
Smartsheet Mobile/API Operational
Smartsheet SSO (Single Sign-On) Operational
Smartsheet Web Application Operational
Statuspage Email Notifications Operational
Statuspage SMS Notifications Operational
Zoom Cloud Room Connector-Display only ? Operational
Zoom Group Messaging ? Operational
Zoom Meetings ? Operational
Zoom Telephone Services ? Operational
Zoom Video Webinars ? Operational
Salesforce UNL Operational
Salesforce UNO Operational
Salesforce UNK Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Firefly/NeBIS upgrade Feb 29, 2024 06:00-06:45 CST
RFC-13206: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Feb 09, 2024 - 12:32 CST
Server Hosting - Linux impaired service Mar 2, 2024 22:00 - Mar 3, 2024 02:00 CST
RFC 614: Server Hosting - Linux servers will have reduced performance during maintenance. Direct impact: Linux servers, BSM, DXG group, will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Feb 27, 2024 - 10:55 CST
RFC 616: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Feb 27, 2024 - 14:32 CST
RFC-12927: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Feb 09, 2024 - 12:16 CST
Firefly/NeBIS upgrade Mar 5, 2024 06:00-06:45 CST
RFC 617: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Feb 27, 2024 - 11:26 CST
Firefly/NeBIS upgrade Mar 7, 2024 06:00-06:45 CST
RFC 622: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Feb 27, 2024 - 12:35 CST
Firefly/NeBIS upgrade Mar 12, 2024 06:00-06:45 CDT
RFC 623: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Feb 27, 2024 - 13:47 CST
Firefly/NeBIS upgrade Mar 14, 2024 06:00-06:45 CDT
RFC 624: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Feb 27, 2024 - 13:54 CST
Firefly/NeBIS Downtime Mar 17, 2024 06:00-14:00 CDT
RFC 629: Firefly/NeBIS will be unavailable during maintenance. ITS will be restarting servers, applying patches, adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Feb 27, 2024 - 12:56 CST
Firefly/NeBIS upgrade Mar 19, 2024 06:00-06:45 CDT
RFC 625: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Feb 27, 2024 - 14:05 CST
Firefly/NeBIS upgrade Mar 21, 2024 06:00-06:45 CDT
RFC 626: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Feb 27, 2024 - 14:08 CST
Firefly/NeBIS upgrade Mar 26, 2024 06:00-06:45 CDT
RFC 627: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Feb 27, 2024 - 14:13 CST
Firefly/NeBIS upgrade Mar 28, 2024 06:00-06:45 CDT
RFC 628: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Feb 27, 2024 - 14:17 CST
Past Incidents
Feb 27, 2024
Completed - The scheduled maintenance has been completed.
Feb 27, 06:45 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 06:00 CST
Scheduled - RFC-13205: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Feb 9, 12:31 CST
Feb 26, 2024
Completed - The scheduled maintenance has been completed.
Feb 26, 03:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 00:00 CST
Scheduled - RFC-12926: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Feb 9, 12:15 CST
Feb 25, 2024
Completed - The scheduled maintenance has been completed.
Feb 25, 12:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 22:00 CST
Scheduled - RFC-13230: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, group 2, will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Feb 9, 12:10 CST
Feb 24, 2024
Completed - The scheduled maintenance has been completed.
Feb 24, 09:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 08:00 CST
Scheduled - RFC-13283: Git will undergo maintenance. Direct impact: The Git GUI and connections to the code repository could be briefly unavailable. ITS will be applying GitLab application patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Feb 23, 14:37 CST
Resolved - All systems are operating normally. This issue is resolved.
Feb 24, 07:18 CST
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Feb 23, 09:00 CST
Investigating - A problem with access to SAP Ariba (electronic procurement) from the Firefly portal is under investigation. Technicians are investigating the issue.

Questions 402-472-3970 or support@nebraska.edu

Feb 23, 08:46 CST
Feb 23, 2024
Feb 22, 2024
Resolved - All systems are operating normally. This issue is resolved.
Feb 22, 08:43 CST
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Feb 21, 09:33 CST
Investigating - A problem with the Watermark course evaluation service for UNL is under investigation. Technicians are investigating the issue.
Reported by Ben Lass
Questions 402-472-3970 or support@nebraska.edu

Feb 21, 08:32 CST
Completed - The scheduled maintenance has been completed.
Feb 22, 06:45 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 06:00 CST
Scheduled - RFC-13204: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Feb 9, 12:30 CST
Feb 21, 2024
Feb 20, 2024
Resolved - All systems are operating normally. This issue is resolved.
Feb 20, 09:15 CST
Monitoring - All issues appear to have subsided, and all systems are performing as expected. The primary affected devices were IoT and gaming consoles. We're continuing to monitor for any reoccurring problems.
Feb 19, 12:19 CST
Identified - ITS has identified the cause of the issues and is taking steps to remediate impact to affected services.
Feb 19, 12:15 CST
Investigating - A problem with connectivity to the edge network on UNL's City Campus in Lincoln is under investigation. Technicians are investigating the issue.

Questions 402-472-3970 or support@nebraska.edu

Feb 19, 12:14 CST
Completed - The scheduled maintenance has been completed.
Feb 20, 06:45 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 06:00 CST
Scheduled - RFC-13203: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Feb 9, 12:28 CST
Feb 19, 2024
Completed - The scheduled maintenance has been completed.
Feb 19, 21:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 20:00 CST
Scheduled - RFC-13252: Network at WCREC will be unavailable during maintenance. ITS will be upgrading the gateway during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Feb 16, 13:56 CST
Completed - The scheduled maintenance has been completed.
Feb 19, 03:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 00:00 CST
Scheduled - RFC-12925: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Feb 9, 12:14 CST
Feb 18, 2024
Completed - The scheduled maintenance has been completed.
Feb 18, 12:01 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 03:00 CST
Scheduled - RFC-13231: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, ES group, will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Feb 9, 12:08 CST
Completed - The scheduled maintenance has been completed.
Feb 18, 12:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 22:00 CST
Scheduled - RFC-13229: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, group 1, will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Feb 9, 12:07 CST
Completed - The scheduled maintenance has been completed.
Feb 18, 12:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 06:00 CST
Scheduled - RFC-13202: Firefly/NeBIS will be unavailable during maintenance. ITS will be restarting servers, applying patches, adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Feb 9, 12:17 CST
Completed - The scheduled maintenance has been completed.
Feb 18, 09:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 08:00 CST
Update - We will be undergoing scheduled maintenance during this time.
Feb 9, 12:05 CST
Scheduled - RFC-13221: Data Centers will undergo maintenance. Direct impact: No impact is expected. ITS will be updating the Fabric Controller software during this time.
Entered by - Questions 402-472-3970 or support@nebraska.edu

Feb 9, 12:05 CST
Completed - The scheduled maintenance has been completed.
Feb 18, 07:01 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 00:00 CST
Scheduled - RFC-13235: Network backbone in Lincoln will have reduced performance during maintenance. Direct impact:Impact should be limited to Apogee Stream2, Clay Center County Extension, Lamentec, West Stadium, NU Foundation, Holland Computing Center. Possible impact: Loss of redundancy can effect other services. ITS will be upgrading a router during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Feb 16, 16:17 CST
Feb 17, 2024
Completed - The scheduled maintenance has been completed.
Feb 17, 09:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 08:00 CST
Scheduled - RFC-13258: SAP Storage will undergo maintenance. Direct impact:No impact is expected. ITS will be updating software for the SAP storage array during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Feb 16, 13:51 CST
Feb 16, 2024
Completed - The scheduled maintenance has been completed.
Feb 16, 17:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 17:00 CST
Scheduled - RFC-13225: WAN will undergo maintenance. Direct impact: No impact is expected. ITS will be updating routing configuration to prefer OmahaIX routes during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Feb 9, 11:56 CST
Completed - The scheduled maintenance has been completed.
Feb 16, 17:01 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 16:15 CST
Scheduled - RFC-13255: UNL SSO will undergo maintenance. Direct impact: No impact is expected. ITS will be adding SAML attributes for Qualtrics during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Feb 15, 16:02 CST
Feb 15, 2024
Completed - Both Analog Gateways updated smoothly. We did have 2 phones out of approximately 250 that did not reregister after the update and we will be checking on those in the morning.
Feb 15, 18:47 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 18:00 CST
Scheduled - RFC-13166: Phones in Omaha will have reduced performance during maintenance. Direct impact: Analog phones will be unavailable. ITS will be upgrading the Analog Gateways during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Feb 9, 11:51 CST
Resolved - All systems are operating normally. This issue is resolved.
Feb 15, 13:55 CST
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Loren Frerichs

Feb 14, 11:37 CST
Investigating - A problem with Online Bill Pay is under investigation. You may not receive an email when paying your cellular bill with ITS Telecom. Technicians are investigating the issue.
Reported by Todd Jensen
Submitted by Loren Frerichs
Questions 402-472-3970 or support@nebraska.edu

Feb 14, 09:30 CST
Completed - The scheduled maintenance has been completed.
Feb 15, 06:45 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 06:00 CST
Scheduled - RFC-13201: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Feb 9, 12:20 CST
Feb 14, 2024
Feb 13, 2024
Completed - The ACD software upgrade is complete and all servers are online and functioning normally.
Feb 13, 19:06 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 17:30 CST
Scheduled - RFC-13167: Automatic Call Distributor at UNK and UNO will undergo maintenance. Direct impact: No impact is expected. ITS will be upgrading ACD software during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Feb 9, 11:46 CST
Completed - The scheduled maintenance has been completed.
Feb 13, 06:45 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 06:00 CST
Scheduled - RFC-13200: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Feb 9, 12:19 CST