Status
Welcome to the ITS status page. Here you will find real-time information about status of our services.
Services with * indicate dashboard display only, 3rd Party component--to receive notifications go to the vendor status page.

More info at go.unl.edu/status or if you have questions or concerns, please contact ITS Computer Help Center 402-472-3970 or toll-free 866-472-3970 or Email: mysupport@nebraska.edu
Follow IT Status via Twitter: @StatusNebraska
All Systems Operational
Administrative | Business Operational
Business Applications (other)   Operational
Firefly/SAP   ? Operational
MyBlue   Operational
MyRecords   Operational
MyRed   ? Operational
Mavlink   Operational
MyCSC   Operational
MyNCTA   Operational
MyPSC   Operational
NeSIS (PeopleSoft)   Operational
WildcatsOnline   Operational
Communication and Collaboration Operational
Box - NU   Operational
Communication tools (other)   Operational
Digital Signage   Operational
Office 365 (Email & Apps)   Operational
GMav (UNO student email)   Operational
Public Information Apps   Operational
Telephone Services   Operational
Website Services   Operational
Zoom - NU   Operational
End-point Computing Operational
Desktop & Device management   ? Operational
Kiosk printing   Operational
NSave Desktop Backup (CrashPlanPro)   Operational
KEARNEY - UNK Campus Network   Operational
LINCOLN - City Campus Network   ? Operational
LINCOLN - East Campus Network   ? Operational
LINCOLN - Nebraska Innovation Campus Network   ? Operational
LINCOLN - Residence Hall Network (ResNet)   Operational
OMAHA - Center Campus Network   Operational
OMAHA - Dodge Campus Network   Operational
OMAHA - Residence Hall Network   Operational
OMAHA - Scott Campus Network   Operational
Statewide Research Center Network   ? Operational
Teaching & Learning Operational
Canvas   Operational
Technology classrooms   Operational
Academic Technologies (Other)   Operational
Infrastructure Operational
Cellular Services   Operational
Cloud Hosting   Operational
Data Center Hosting   Operational
IP Address Management (DNS/DHCP)   Operational
Network Backbone   Operational
Network Nebraska   Operational
Regional | National Internet Service Provider   ? Operational
Virtual Private Network (VPN)   Operational
Third-Party Statuses (Web Display only) ? Operational
*Box Uploads   ? Operational
Box Search   Operational
Box Box Sync   Operational
*Box View API   ? Operational
Box Uploads/Downloads   Operational
Box Email Notifications   Operational
*Box Sharing   ? Operational
*Box Mobile   Operational
*Box Metadata   ? Operational
Box FTP   Operational
Box Content API   Operational
Box WebDAV   Operational
Box Content Preview   Operational
*Box Downloads   ? Operational
*Box Box Website   ? Operational
*Box Box Notes   ? Operational
*Zoom Zoom Cloud Room Connector-Display only   ? Operational
*Zoom Group Messaging   ? Operational
*Zoom Telephone Services   ? Operational
*Zoom Zoom Video Webinars   ? Operational
*Zoom Zoom Meetings   ? Operational
*Duo Security Admin Panel   ? Operational
*Duo Security Core Authentication Service   ? Operational
*Duo Security Push Delivery   ? Operational
*Duo Security Cloud PKI   ? Operational
*Duo Security Phone Call Delivery   ? Operational
*Duo Security SMS Message Delivery   ? Operational
*HipChat Receive message   ? Operational
Braintree API   Operational
Braintree APAC Processing   Operational
Braintree PayPal Processing   Operational
Braintree United States Processing   Operational
*Slack   ? Operational
Slack Login/SSO   Operational
Slack Messaging   Operational
Slack Notifications   Operational
GitHub   Operational
Statuspage Email Notifications   Operational
Statuspage SMS Notifications   Operational
Security and Identity Operational
Authentication   Operational
Duo Two Factor Authentication-NU   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Kearney Network Backbone down time Feb 16, 22:00-23:00 CST
RFC 5227: Kearney Network Backbone will be unavailable during maintenance. Direct impact: Kearney campus sites will experience a few minutes of connectivity interruption. Network Nebraska will be replacing core router in Kearney during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Feb 15, 15:46 CST
Server Hosting - Windows servers impaired service Feb 16, 22:00 - Feb 17, 11:00 CST
RFC 5197: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, week 1 group will be restarted to apply patches. ITS will apply OS and software patches during this time
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Feb 15, 15:34 CST
Server Hosting - Windows servers impaired service Feb 17, 03:00-06:00 CST
RFC 5229: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, ES group will be restarted to apply patches. ITS will apply OS and software patches during this time
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Feb 15, 15:37 CST
LINCOLN - City Campus Jackie Gaughan Multicultural Center network down time Feb 17, 08:00-17:00 CST
RFC 5149: Campus Jackie Gaughan Multicultural Center network will be unavailable during maintenance. Direct impact: Wired and wireless connections will be impacted. ITS will be replacing building switches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Feb 14, 10:45 CST
TrueYou Single Sign On upgrade Feb 17, 09:00-09:05 CST
RFC 5086: TrueYou Single Sign On will undergo maintenance. Direct impact: No impact is expected. Possible impact: TrueYou Single Sign On session may be interrupted. ITS will be adding NCTA, Peru & Chadron to TrueYou SelfService Discovery during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Feb 15, 15:54 CST
UNL IPAM impaired service Feb 17, 09:00-12:00 CST
RFC 5138: UNL IPAM will have reduced performance during maintenance. Direct impact: The IPAM GUI will be off line. DHCP and DNS will be unaffected. ITS will be upgrading the UNL IPAM application during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Feb 15, 16:16 CST
UNL Single Sign On and Duo Two Factor Authentication upgrade Feb 17, 09:00-10:00 CST
RFC 5122: UNL Single Sign On and Duo Two Factor Authentication will undergo maintenance. Direct impact: UNL Single Sign On users will begin seeing TrueYou Duo prompt instead of the the UNL Duo screen. UNL SSO services will begin receiving a Two Factor prompt if they have TrueYou Duo enabled. ITS will be switching UNL SSO to use TrueYou Duo Two Factor during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Feb 14, 11:02 CST
UNL Directory upgrade Feb 17, 10:00-10:15 CST
RFC 5188: UNL Directory will undergo maintenance. Direct impact: No impact is expected. ITS will be enhancing layout for the UNL directory application during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Feb 15, 16:24 CST
NeSIS - Peoplesoft System down time Feb 17, 21:00 - Feb 18, 02:00 CST
FC 4954: NeSIS - Peoplesoft System be unavailable during maintenance. ITS will be adding federated Single Sign On to the Peoplesoft portals including Mavlink, MyCSC, MyPSC, MyBlue, MyNCTA, MyRED, MyRecords and WildcatsOnline during this time
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Feb 15, 16:38 CST
OnTheHub down time Feb 19, 06:00-09:00 CST
RFC 5215: OnTheHub will be unavailable during maintenance. ITS's vendor will be updating the ELMS platform during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Feb 12, 15:39 CST
UNL Lied Center for Performing Arts network down time Feb 19, 17:00-22:00 CST
RFC 5154: Lied Center for Performing Arts network will be unavailable during maintenance. Direct impact: Wired and wireless connections will be impacted. ITS will be rewiring network closets and adding UPSs during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Feb 15, 16:47 CST
PRS upgrade Feb 19, 17:00-17:10 CST
RFC 5210: PRS will undergo maintenance. Direct impact:No impact is expected. ITS will be applying bug fixes during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Feb 15, 16:52 CST
Firefly/SAP upgrade Feb 20, 06:00-06:30 CST
RFC 5223: Firefly/SAP will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and SAP during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Feb 15, 16:56 CST
NeSIS - Peoplesoft System down time Mar 10, 20:00 - Mar 11, 05:00 CST
RFC 4954: NeSIS - Peoplesoft System be unavailable during maintenance. ITS will be preforming Quarterly Maintenance on the Peoplesoft System including MyRED, MyBlue, MyRecords, MyNCTA, Mavlink, MyPSC, MyCSC and WildcatsOnline during this time
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Dec 17, 16:05 CST
Past Incidents
Feb 16, 2019
UNL DLC Reserve impaired service
Completed - The scheduled maintenance has been completed.
Feb 16, 16:11 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 11:00 CST
Scheduled - RFC 5155: UNL DLC Reserve will have reduced performance during maintenance. Direct impact: No impact is expected. Possible impact: Users may have page load delays. ITS will be applying application updates during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Feb 15, 15:31 CST
Lincoln Network Backbone upgrade
Completed - The scheduled maintenance has been completed.
Feb 16, 08:54 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 07:01 CST
Scheduled - RFC 5169: Lincoln Network Backbone will undergo maintenance. Direct impact: No impact expected. ITS will be connect the new UNL core network equipment (without altering existing traffic routing) during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Feb 15, 09:10 CST
Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019
Firefly/SAP upgrade
Completed - All systems are operating normally. Work has been completed.
Feb 13, 07:27 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 06:00 CST
Scheduled - RFC 5181: Firefly/SAP will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and SAP during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Feb 8, 22:33 CST
Feb 12, 2019
EMS impaired service
Completed - The scheduled maintenance has been completed.
Feb 12, 18:35 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 08:01 CST
Scheduled - RFC 5192: EMS will have reduced performance during maintenance. Direct impact: EMS server will be restarted. ITS will be applying a RoomSign patch during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Feb 8, 22:29 CST
Feb 11, 2019
UNK Campus having issue accessing university resources
Resolved - All systems are operating normally. This issue is resolved.
Updated by Loren Frerichs
Feb 11, 13:16 CST
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Loren Frerichs
Feb 11, 10:12 CST
Investigating - UNK Campus having issue accessing university resources - and is under investigation
Feb 11, 09:48 CST
UNK Single Sign On impaired service
Completed - All systems are operating normally. Work has been completed.
Feb 11, 11:50 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 09:00 CST
Scheduled - RFC 5148: UNK Single Sign On will have reduced performance during maintenance. Direct impact: UNK Single Sign On will be interrupted when application restarts. ITS will be adding help text to the SSO login page for UNK during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Feb 9, 17:25 CST
Feb 10, 2019
Server Hosting - Linux servers impaired service
Completed - All systems are operating normally. Work has been completed.
Feb 10, 02:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 20:01 CST
Scheduled - RFC 5158: Server Hosting - Linux servers will have reduced performance during maintenance. Direct impact: Linux servers Systems group will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Feb 8, 22:16 CST
Feb 9, 2019
Git down time
Completed - All systems are operating normally. Work has been completed.
Feb 9, 15:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 09:00 CST
Scheduled - RFC 5131: Git will be unavailable during maintenance. Direct impact: The Git GUI and connections to the code repository will be briefly unavailable. ITS will be applying application patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Feb 1, 17:12 CST
UNK ImageNow down time
Completed - The scheduled maintenance has been completed.
Feb 9, 13:49 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 18:00 CST
Scheduled - RFC 5061: UNK ImageNow will be unavailable during maintenance. Direct impact: After the application is updated users will see their clients update. ITS will be updating the ImageNow application and distributing new desktop clients during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Jan 11, 16:12 CST
Feb 7, 2019

No incidents reported.

Feb 6, 2019
MEAD Feedmill, Cowcalf and Observatory building network down time
Completed - All systems are operating normally. Work has been completed.
Feb 6, 13:20 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 09:00 CST
Scheduled - RFC 5023: Feedmill, Cowcalf and Observatory building networks will be unavailable during maintenance. Direct impact: Wired and wireless connections will be impacted. ITS will be replacing building switches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Feb 1, 17:05 CST
Duo Two Factor Authentication upgrade
Completed - All systems are operating normally. Work has been completed.
Feb 6, 10:05 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 09:00 CST
Scheduled - RFC 5116: Duo Two Factor Authentication will undergo maintenance. Direct impact: No impact is expected. ITS will be enabling Duo Provisioner in ES Grouper to manage the Duo Group and automate required enrollment during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Feb 1, 16:15 CST
Grouper impaired service
Completed - All systems are operating normally. Work has been completed.
Feb 6, 08:52 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 08:00 CST
Scheduled - RFC 5126: Grouper will have reduced performance during maintenance. Direct impact: (ES) Grouper will be unavailable to edit memberships, downstream directory groups will be unaffected. ITS will be upgrading the application version during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Feb 1, 16:10 CST
Desktop & Device Management upgrade
Completed - All systems are operating normally. Work has been completed.
Feb 6, 07:57 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 17:01 CST
Scheduled - RFC 5087: Desktop & Device Management will undergo maintenance. Direct impact: No impact is expected. ITS will be adding AWS and a distribution point for Jamf during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Feb 1, 16:03 CST
Firefly/SAP upgrade
Completed - All systems are operating normally. Work has been completed.
Feb 6, 07:49 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 06:00 CST
Scheduled - RFC 5146: Firefly/SAP will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and SAP during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Feb 1, 17:02 CST
Feb 5, 2019
Smartsheets Down
Resolved - All systems are operating normally. This issue is resolved.
Updated by Mark Woitaszewski
Feb 5, 06:20 CST
Investigating - We are currently investigating an issue with the application loading. Users may be receive error messages when loading the application and form submissions may fail.
The mobile application/API is not affected and is fully functioning.
Feb 4, 11:20 PST
Feb 4, 13:48 CST
Feb 4, 2019
NeSIS - Peoplesoft System upgrade
Completed - All systems are operating normally. Work has been completed.
Feb 4, 00:50 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 00:00 CST
Scheduled - RFC 5107: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including MyRED, MyBlue, MyRecords, MyNCTA, Mavlink, MyPSC, MyCSC and WildcatsOnline during this time
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Feb 1, 16:56 CST
Feb 2, 2019

No incidents reported.

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