Status
Welcome to the ITS status page. Here you will find real-time information about status of our services.
Services with * indicate dashboard display only, 3rd Party component--to receive notifications go to the vendor status page.

More info at go.unl.edu/status or if you have questions or concerns, please contact ITS Computer Help Center 402-472-3970 or toll-free 866-472-3970 or Email: mysupport@nebraska.edu
Follow IT Status via Twitter: @StatusNebraska
UNO EMS decommission
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 09:01 CST
Scheduled - RFC 4809: UNO EMS will be decommissioned. Direct impact: No impact is expected, service has been transitioned to new NU EMS environment. ITS will be turning off servers during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Desktop & Device management impaired service
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 12, 15:07 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 00:00 CST
Scheduled - RFC 4792: Desktop & Device management will have reduced performance during} maintenance. Direct impact: Apple device enrollment will be unavailable for UNCA, UNK, UNMC & UNO. ITS's vendor will be consolidating UNCA, UNK, UNMC & UNO devices into a central environment during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Administrative | Business Operational
Business Applications (other)   Operational
Firefly/SAP   ? Operational
MyBlue   Operational
MyRecords   Operational
MyRed   ? Operational
Mavlink   Operational
MyCSC   Operational
MyNCTA   Operational
MyPSC   Operational
NeSIS (PeopleSoft)   Operational
WildcatsOnline   Operational
Communication and Collaboration Operational
Box - NU   Operational
Communication tools (other)   Operational
Digital Signage   Operational
Office 365 (Email & Apps)   Operational
Public Information Apps   Operational
Telephone Services   Operational
Website Services   Operational
Zoom - NU   Operational
End-point Computing Under Maintenance
Desktop & Device management   ? Under Maintenance
Kiosk printing   Operational
NSave Desktop Backup (CrashPlanPro)   Operational
KEARNEY - UNK Campus Network   Operational
LINCOLN - City Campus Network   ? Operational
LINCOLN - East Campus Network   ? Operational
LINCOLN - Nebraska Innovation Campus Network   ? Operational
LINCOLN - Residence Hall Network (ResNet)   Operational
OMAHA - Center Campus Network   Operational
OMAHA - Dodge Campus Network   Operational
OMAHA - Residence Hall Network   Operational
OMAHA - Scott Campus Network   Operational
Statewide Research Center Network   ? Operational
Teaching & Learning Operational
Canvas   Operational
Technology classrooms   Operational
Academic Technologies (Other)   Operational
Infrastructure Operational
Cellular Services   Operational
Cloud Hosting   Operational
Data Center Hosting   Operational
IP Address Management (DNS/DHCP)   Operational
Network Backbone   Operational
Network Nebraska   Operational
Regional | National Internet Service Provider   ? Operational
Virtual Private Network (VPN)   Operational
Third-Party Statuses (Web Display only) ? Operational
*Box Uploads   ? Operational
Box Search   Operational
Box Box Sync   Operational
*Box View API   ? Operational
Box Uploads/Downloads   Operational
Box Email Notifications   Operational
*Box Sharing   ? Operational
*Box Mobile   Operational
*Box Metadata   ? Operational
Box FTP   Operational
Box Content API   Operational
Box WebDAV   Operational
Box Content Preview   Operational
*Box Downloads   ? Operational
*Box Box Website   ? Operational
*Box Box Notes   ? Operational
*Zoom Zoom Cloud Room Connector-Display only   ? Operational
*Zoom Group Messaging   ? Operational
*Zoom Telephone Services   ? Operational
*Zoom Zoom Video Webinars   ? Operational
*Zoom Zoom Meetings   ? Operational
*Duo Security Admin Panel   ? Operational
*Duo Security Core Authentication Service   ? Operational
*Duo Security Push Delivery   ? Operational
*Duo Security Cloud PKI   ? Operational
*Duo Security Phone Call Delivery   ? Operational
*Duo Security SMS Message Delivery   ? Operational
*HipChat Receive message   ? Operational
Braintree API   Operational
Braintree APAC Processing   Operational
Braintree PayPal Processing   Operational
Braintree United States Processing   Operational
*Slack   ? Operational
Slack Login/SSO   Operational
Slack Messaging   Operational
Slack Notifications   Operational
GitHub   Operational
Statuspage Email Notifications   Operational
Statuspage SMS Notifications   Operational
Security and Identity Operational
Authentication   Operational
Duo Two Factor Authentication-NU   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
UNL ImageNow down time Nov 17, 08:00-12:00 CST
RFC 4785: UNL ImageNow will be unavailable during maintenance. Direct impact: After the application is updated users will see their clients update. ITS will be updating the ImageNow application and distributing new desktop clients during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Nov 5, 11:11 CST
Server Hosting - Windows servers upgrade Nov 17, 22:00 - Nov 18, 11:00 CST
RFC 4835: Server Hosting - Windows servers will undergo maintenance. Direct impact: Windows servers, week 1 group will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Nov 12, 14:31 CST
Server Hosting - Windows servers upgrade Nov 18, 03:00-06:00 CST
RFC 4837: Server Hosting - Windows servers will undergo maintenance. Direct impact: Windows servers, ES group will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Nov 8, 14:29 CST
UNO - Degree Works and Oracle-dependent applications down time Nov 18, 06:00-06:30 CST
RFC 4848: Degree Works and Oracle-dependent application will be unavailable during maintenance. Direct impact: Oracle-dependent applications, e.g. Degree Work & application for admissions will be impacted. ITS will be applying updates during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Nov 12, 11:16 CST
Telephone Services - VoIP impaired service Nov 18, 08:00-12:00 CST
RFC 4816: Telephone Services - VoIP will have reduced performance during maintenance. Direct impact: Approximately 50% of UNL & UNK Cisco VoIP users will have their phones rebooted by this process, functions like hold and transfer will be unavailable for 60 seconds. Possible impact: An in progress call should not be dropped. ITS will be upgrading VoIP servers during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Nov 5, 09:53 CST
Office 365 - nebraska.edu upgrade Nov 18, 08:00-08:15 CST
RFC 4784: Office 365 - nebraska.edu will undergo maintenance. Direct impact: Email clients not supporting Modern Authentication will no longer connect. Possible impact: Applications may ask to authentication after the change. ITS will be updating the authentication type to Modern Authentication for the nebraska.edu Office 365 tenant during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Nov 5, 09:06 CST
Data Center Hosting - storage decommission Nov 18, 10:00-10:15 CST
RFC 4845: Data Center Hosting - storage will be decommissioned. Direct impact: No impact is expected services have been moved to new storage. ITS will be turning off the Nebraska Hall Compellent array during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Nov 12, 11:23 CST
NeSIS - Peoplesoft System upgrade Nov 19, 00:00-05:00 CST
RFC 4827: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including MyRED, MyBlue, MyRecords, MyNCTA, Mavlink, MyPSC, MyCSC and WildcatsOnline during this time
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Nov 12, 11:04 CST
UNL Telephone Services - impaired service Nov 19, 17:30-19:30 CST
RFC 4849: UNL Telephone Services - will have reduced performance during maintenance. Direct impact: No impact is expected. Possible impact: About 50 phone numbers may be briefly unreachable to in bound calls. ITS will be moving phone lines to a new trunk during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Nov 12, 11:39 CST
LINCOLN - Residence Hall Network (ResNet) impaired service Nov 21, 05:00-05:15 CST
RFC 4856: UNL Residence Hall Network (ResNet) will have reduced performance during maintenance. Direct impact: Connections to student rooms will be impacted for up to 5 minutes. ITS will be upgrading the link capacity to 10G for UNL ResNet during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Nov 12, 12:09 CST
Data Center Hosting - storage decommission Nov 21, 10:00-10:15 CST
RFC 4846: Data Center Hosting - storage will be decommissioned. Direct impact: No impact is expected services have been moved to new storage. ITS will be turning off the Nebraska Hall Compellent array during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Nov 12, 11:26 CST
Server Hosting - Windows servers upgrade Nov 24, 22:00 - Nov 25, 11:00 CST
RFC 4836: Server Hosting - Windows servers will undergo maintenance. Direct impact: Windows servers, week 2 group will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Nov 8, 14:27 CST
UNL Wireless impaired service Nov 25, 07:00-10:30 CST
RFC 4730: UNL Wireless will have reduced performance during maintenance. Direct impact: Each access point will be off line for 15 minutes. ITS will be moving access points to a new wireless controller during this time. Buildings impacted: 1217 Q St, 501 Building, Alexander Building, Andersen Hall, Andrews Hall, Architecture Hall, Avery Hall, Behlen Laboratory, Bessy Hall, Brace Laboratory, Breslow Ice Center, Burnett Hall, Canfield Administration Building, Hamilton Hall, Hewit Place, Johnny Carson Center for Emerging Media Arts, Kimball Recital Hall, Lied Center for Performing Arts, Louise Pound Hall, Love Library, Manter Hall, Mary Riepma Ross Media Arts Center-Van Brunt Visitors Center, Morrill Hall, Nebraska Champions Club, Nebraska Union, Oldfather Hall, Richards Hall, Schorr Center, Sheldon Museum of Art, Temple Building, Westbrook Music Building, Wick Alumni Center, Woods Art Building
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Nov 2, 13:17 CDT
NeSIS - Peoplesoft System upgrade Nov 26, 00:00-05:00 CST
RFC 4854: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including MyRED, MyBlue, MyRecords, MyNCTA, Mavlink, MyPSC, MyCSC and WildcatsOnline during this time
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Nov 12, 11:06 CST
UNL Telephone Services - impaired service Nov 26, 17:30 - Nov 29, 19:30 CST
RFC 4850: UNL Telephone Services - will have reduced performance during maintenance. Direct impact: No impact is expected. Possible impact: About 300 phone numbers may be briefly unreachable to in bound calls. ITS will be moving phone lines to a new trunk during this time
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Nov 12, 11:43 CST
UNO LANGLEY down time Dec 1, 06:00-12:00 CST
RFC 4818: UNO LANGLEY will be unavailable during maintenance. Direct impact: File server clients will lose their connection. ITS will be moving the UNO LANGLEY file server to a new host during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Nov 12, 12:18 CST
UNL Telephone Services - VoIP impaired service Dec 1, 20:00 - Dec 2, 00:00 CST
RFC 4852 & 4853: Telephone Services - VoIP will have reduced performance during maintenance. Direct impact: UNL Cisco VoIP users will have their phones rebooted, functions like hold and transfer will be unavailable for 60 seconds, twice. Possible impact: An in progress call should not be dropped. ITS will be moving inbound phone trunks, and adding features during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Nov 12, 11:57 CST
LINCOLN - City Campus Network - Morrill Hall down time Dec 2, 08:00-12:05 CST
RFC 4829: Morrill Hall network will be unavailable during maintenance. Wired and wireless connections will be impacted. ITS will be replacing a building switch during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Nov 12, 12:26 CST
UNL Telephone Services - impaired service Dec 3, 17:30 - Dec 6, 19:30 CST
RFC 4851: UNL Telephone Services - will have reduced performance during maintenance. Direct impact: No impact is expected. Possible impact: About 300 phone numbers may be briefly unreachable to in bound calls. ITS will be moving phone lines to a new trunk during this time
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Nov 12, 11:41 CST
Firefly/SAP down time Dec 7, 17:00 - Dec 10, 07:00 CST
RFC 4125: Firefly/SAP will be unavailable during maintenance. ITS will be applying Firefly and SAP year end patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Nov 12, 12:34 CST
UNL Website Services upgrade Jan 2, 15:00-15:15 CST
RFC 4629: UNL Website Services will undergo maintenance. Direct impact: New design on UNL web pages. IIM will be making the UNL 5.0 framework the default for UNL websites during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Posted on Nov 12, 15:05 CST
Past Incidents
Nov 14, 2018
Firefly/SAP upgrade
Completed - All systems are operating normally. Work has been completed.
Nov 14, 14:12 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 06:00 CST
Scheduled - RFC 4855: Firefly/SAP will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and SAP during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 12, 10:51 CST
MEAD Network - down time
Completed - All systems are operating normally. Work has been completed.
Nov 14, 13:25 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 09:01 CST
Scheduled - RFC 4717: MEAD Network at Agmet, Feedlot and Vet Science will be unavailable during maintenance. Wired and wireless connections will be impacted. ITS will be replacing Agmet, Feedlot and Vet Science switches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 12, 10:59 CST
Nov 13, 2018
Data Center power upgrade
Completed - All systems are operating normally. Work has been completed.
Nov 13, 13:46 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 13:00 CST
Scheduled - RFC 4840: Data Center power will undergo maintenance. Direct impact: No impact is expected. ITS's vendor will be preforming preventative maintenance on Eppley Administration Building UPSs during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 8, 14:21 CST
Nov 12, 2018
Data Center Hosting - UNL Application Firewall decommission
Completed - All systems are operating normally. Work has been completed.
Nov 12, 10:25 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 09:00 CST
Scheduled - RFC 4819: The old UNL Application Firewall will be decommissioned. Direct impact: No impact is expected, services have been migrated to new environment.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 5, 10:20 CST
NeSIS - Peoplesoft System upgrade
Completed - All systems are operating normally. Work has been completed.
Nov 12, 00:54 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 00:00 CST
Scheduled - RFC 4793 & 4808: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including MyRED, MyBlue, MyRecords, MyNCTA, Mavlink, MyPSC, MyCSC and WildcatsOnline during this time
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 5, 10:51 CST
Nov 11, 2018
LINCOLN - City Campus Network - UNL Beadle Center down time
Completed - All systems are operating normally. Work has been completed.
Nov 11, 14:56 CST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 11, 08:15 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 08:00 CST
Scheduled - RFC 4787: City Campus Network - UNL Beadle Center will be unavailable during maintenance. Direct impact: Wired jacks starting with a 2 or a 3 and 40% of wireless access points will be impacted. ITS will be replacing building switches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 8, 14:46 CST
TrueYou, CSC, Peru, UNK, UNL and UNO Single Sign On impaired service
Completed - All systems are operating normally. Work has been completed.
Nov 11, 12:10 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 10:00 CST
Scheduled - RFC 4762: TrueYou, CSC, Peru, UNK, UNL and UNO Single Sign On will have reduced performance during maintenance. Direct impact: No impact is expected. Possible impact: Single Sign On authentications could be impacted for roughly 60 seconds as each server restarts. ITS will be restarting the TrueYou, CSC, Peru, UNK, UNL and UNO Shibboleth SSO applications to add federation support during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 8, 14:55 CST
TrueYou Single Sign On - Slack impaired service
Completed - All systems are operating normally. Work has been completed.
Nov 11, 11:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 10:00 CST
Scheduled - RFC 4732: TrueYou Single Sign On will have reduced performance during maintenance. Direct impact: No impact is expected. Possible impact: TrueYou Single Sign On authentications could be impacted for roughly 60 seconds as each server restarts. ITS will be restarting the TrueYou Shibboleth SSO application to add SSO to ITS Slack during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Oct 22, 09:39 CDT
UNL SSO impaired service & login.unl.edu decommission
Update - All systems are operating normally. Work has been completed.
Nov 11, 11:01 CST
Completed - The scheduled maintenance has been completed.
Nov 11, 11:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 10:00 CST
Scheduled - RFC 4199: UNL SSO impaired service will have reduced performance during maintenance. UNL SSO impaired The CAS authentication service login.unl.edu will be decommissioned. Direct impact: UNL SSO authentications will be briefly unavailable. Some users have bookmarked the old login page and will need to go to the main service URL (e.g. canvas.unl.edu) for services they are connecting to. Possible impact: Services used intermittently may not have upgraded to the replacement service. ITS will be restarting UNL SSO service to decommission login.unl.edu during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 5, 10:47 CST
Telephone Services - VoIP impaired service
Update - All systems are operating normally. Work has been completed.
Nov 11, 10:47 CST
Completed - The scheduled maintenance has been completed.
Nov 11, 10:47 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 08:00 CST
Scheduled - RFC 4815: Telephone Services - VoIP will have reduced performance during maintenance. Direct impact: Approximately 50% of UNL & UNK Cisco VoIP users will have their phones rebooted by this process, functions like hold and transfer will be unavailable for 60 seconds. Possible impact: An in progress call should not be dropped. ITS will be upgrading VoIP servers during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 5, 09:51 CST
UNO Wireless impaired service
Completed - The scheduled maintenance has been completed.
Nov 11, 10:15 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 08:00 CST
Scheduled - RFC 4464: UNO Wireless will have reduced performance during maintenance. Direct impact: Each access point will be off line for 15 minutes. ITS will be upgrading wireless controllers during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 5, 09:30 CST
Wireless - eduroam impaired service
Completed - The scheduled maintenance has been completed.
Nov 11, 10:15 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 08:00 CST
Scheduled - RFC 4805:Wireless - eduroam will have reduced performance during maintenance. Direct impact: Local campus connections will be unaffected for UNL & UNO clients. Possible impact: UNL & UNO users at other campuses and guests from other campuses at UNL & UNO could be affected. ITS will be updating the local eduroam environment to the new federated eduroam environment during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 5, 09:41 CST
Nov 10, 2018

No incidents reported.

Nov 9, 2018
VoIP Softphone Maintenance under investigation
Resolved - This incident has been resolved.
Nov 9, 19:08 CST
Identified - At 7 PM this evening ITS will be performing maintenance on the VoIP system to allow additional users to be provisioned. This work should only take about 30 minutes and should not be service effecting.
Reported by Mike Hansen
Submitted by Vu Dinh
Questions 402-472-3970 or mysupport@nebraska.edu
Nov 9, 18:37 CST
Nov 8, 2018
Internet2 impaired service & Schorr Center Networking downtime
Completed - The scheduled maintenance has been completed.
Nov 8, 23:02 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 22:00 CST
Scheduled - RFC 4831: Internet2 reduced performance & Schorr Center Networking downtime during maintenance. Direct impact: . Schorr Center will be without Internet access and Internet2 will have reduced capacity (10 GB backup link). ITS will be moving 100GB links to a new router during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 8, 11:35 CST
Firefly/SAP upgrade
Completed - All systems are operating normally. Work has been completed.
Nov 8, 10:51 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 06:01 CST
Scheduled - RFC 4823: Firefly/SAP will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and SAP during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 2, 12:34 CDT
Nov 7, 2018
NU-ITS Slack upgrade
Completed - The scheduled maintenance has been completed.
Nov 7, 19:17 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 19:01 CST
Scheduled - RFC 4800: NU-ITS Slack will undergo maintenance. Direct impact: URL and group name will change to NU-ITS. Possible impact: Users may notice being redirected to new location. ITS will be renaming ITS's Slack group to NU-ITS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 2, 12:50 CDT
Nov 6, 2018

No incidents reported.

Nov 5, 2018
UNL Wordpress upgrade
Completed - The scheduled maintenance has been completed.
Nov 5, 18:02 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 13:00 CDT
Scheduled - RFC 4791: UNL Wordpress will undergo maintenance. Direct impact: No impact is expected. ITS will be adding plugins during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Oct 26, 14:10 CDT
Student Resource Center application upgrade
Completed - The scheduled maintenance has been completed.
Nov 5, 18:02 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 17:00 CST
Scheduled - RFC 4847: Student Resource Center application will undergo maintenance. ITS will be applying bug fixes during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 5, 14:36 CST
Duo Call Option under investigation
Resolved - All systems are operating normally. This issue is resolved.
Updated by Kristy Kennedy
Nov 5, 11:51 CST
Monitoring - Duo has completed the migration to an alternative telephony provider has completed and phone call authentications are now completing successfully.

They will continue to monitor the issue and will post and updates when the incident is considered fully resolved.

Please check back here or subscribe here for further updates.
Submitted by Kristy Kennedy
Nov 5, 10:16 CST
Investigating - Potential problem with Duo's Call Authentication Option is under investigation. All other options are currently working.
Duo is aware and technicians are investigating the issue.
Reported by Kristy Kennedy
Submitted by Kristy Kennedy
Questions 402-472-3970 or mysupport@nebraska.edu
Nov 5, 09:47 CST
Batch Scheduling down time
Completed - All systems are operating normally. Work has been completed.
Nov 5, 09:58 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 23:50 CDT
Scheduled - RFC 4811: Batch Scheduling will be unavailable during maintenance. ITS will be disabling Batch Scheduling (SAP and NeSIS jobs) for end of daylight savings during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 2, 08:45 CDT
Campus Recreation Network Issue Under Investigation
Resolved - All systems are operating normally. This issue is resolved.
Updated by Michael Perez
Nov 5, 09:20 CST
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Cliff Ritz
Nov 5, 08:53 CST
Investigating - Potential problem with Campus Recreation Network is under investigation. Technicians are investigating the issue.
Reported by Cliff Ritz
Submitted by Kristy Kennedy
Questions 402-472-3970 or mysupport@nebraska.edu
Nov 5, 08:49 CST
UNO ADFS and PowerDMS upgrade
Completed - All systems are operating normally. Work has been completed.
Nov 5, 08:57 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 09:00 CDT
Scheduled - RFC 4826: UNO ADFS and PowerDMS will undergo maintenance. Direct impact: No impact is expected. ITS will be updating switching PowerDMS to ADFS authentication during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 1, 12:30 CDT
ITS-PRS upgrade
Completed - All systems are operating normally. Work has been completed.
Nov 5, 08:37 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 13:00 CDT
Scheduled - RFC 4803: ITS-PRS will undergo maintenance. Direct impact: No impact is expected. Possible impact: A brief interruption is possible. ITS will be adding search capability to the ITS-PRS application during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 1, 12:36 CDT
Data Center power upgrade
Completed - All systems are operating normally. Work has been completed.
Fan Replacement will be scheduled later.
Nov 5, 08:34 CST
Update - Fan faults and need to fix. Will replace fans whenever parts arrive.
Submitted by Vu Dinh per Jason Shovlain
Nov 4, 16:10 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 10:00 CST
Scheduled - RFC 4772: Data Center power will undergo maintenance. Direct impact: No impact is expected. ITS's vendor will be preforming preventative maintenance on Nebraska Hall and Scott Engineering Center data center UPSs during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Oct 26, 15:28 CDT
NeSIS - Peoplesoft System upgrade
Completed - All systems are operating normally. Work has been completed.
Nov 5, 00:37 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 00:00 CST
Scheduled - RFC 4766: NeSIS - Peoplesoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the Peoplesoft System including MyRED, MyBlue, MyRecords, MyNCTA, Mavlink, MyPSC, MyCSC and WildcatsOnline during this time
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Oct 25, 16:55 CDT
Nov 4, 2018
LINCOLN - City Campus Network - UNL Children's Center & Prem S. Paul Research Center at Whittier School down time
Completed - All systems are operating normally. Work has been completed.
Nov 4, 13:55 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 08:00 CST
Scheduled - RFC 4783: City Campus Network - UNL Children's Center & Prem S. Paul Research Center at Whittier School will be unavailable during maintenance. Direct impact: Wired and wireless connections will be impacted. ITS will be replacing building switches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 1, 15:12 CDT
Data Center Hosting - UNL upgrade
Completed - All systems are operating normally. Work has been completed.
Nov 4, 09:12 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 07:00 CST
Scheduled - RFC 4658: Data Center Hosting will undergo maintenance. Direct impact: No impact is expected. ITS will be updating the UNL Application Firewall during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Oct 22, 09:25 CDT
Firefly/SAP down time
Completed - The scheduled maintenance has been completed.
Nov 4, 03:05 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 01:45 CST
Scheduled - Firefly/SAP will be unavailable during maintenance. ITS will be disable SAP for end of the daylight savings during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 2, 08:54 CDT
Nov 3, 2018
LINCOLN - East Campus Network - Miller Hall down time
Completed - All systems are operating normally. Work has been completed.
Nov 3, 11:46 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 08:00 CDT
Scheduled - RFC 4788: East Campus Network - Miller Hall will be unavailable during maintenance. Direct impact: Wired and wireless connections will be impacted. ITS will be replacing the Miller Hall building switch during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 1, 12:52 CDT
Wireless impaired service
Completed - All systems are operating normally. Work has been completed.
Nov 3, 10:55 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 07:00 CDT
Scheduled - RFC 4728: Wireless will have reduced performance during maintenance. Direct impact: NU-Connect SSID and Internet of Things enrollment will be unavailable for partitions of the maintenance window, registered devices should be unaffected. ITS will be merging device enrollment for UNO and UNL during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Nov 2, 16:54 CDT
GitLab impaired service
Completed - All systems are operating normally. Work has been completed.
Nov 3, 09:31 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 09:00 CDT
Scheduled - RFC 4795: GitLab will have reduced performance during maintenance. Direct impact: No impact is expected. Possible impact: Web users and developer clients may briefly lose access to their code repositories. ITS will be applying updates during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Oct 26, 14:06 CDT
Nov 2, 2018
Student Resource Center application upgrade
Completed - All systems are operating normally. Work has been completed.
Nov 2, 08:33 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 17:00 CDT
Scheduled - RFC 4719: Student Resource Center application will undergo maintenance. ITS will be removing the time Card link for employees who have switched to ESS time entry.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Oct 25, 17:13 CDT
Nov 1, 2018
Desktop & Device management upgrade
Completed - The scheduled maintenance has been completed.
Nov 1, 20:16 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 19:00 CDT
Scheduled - RFC 4754: Desktop & Device management will undergo maintenance. Direct impact: No impact is expected. ITS will be switching managed Windows devices to a new update server during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Oct 25, 17:18 CDT
Authentication data outage
Resolved - All-Campus Database went down for 7-minutes, Peru Single Sign On Was unavailable for about an hour.
Nov 1, 10:53 CDT
Oct 31, 2018
Box under investigation
Resolved - Box has completed their extended monitoring and they are considering the issue resolved. Please report any further issues.

Updated by Vu Dinh
Oct 31, 15:41 CDT
Monitoring - Box has remediated the cause of this issue and is currently monitoring to ensure no further impact is observed. Please report any issues with uploads, downloads, Content API, and Box Notes.
Submitted by Kristy Kennedy
Oct 31, 14:31 CDT
Identified - Box has identified the root cause of the failures with uploads, downloads, Content API, and Box Notes. They have taken steps to remediate impact.
Submitted by Kristy Kennedy
Oct 31, 14:25 CDT
Update - Box is currently investigating failures with uploads, downloads, Content API, and Box Notes. In addition, the All Files Page may be slower to load or return an error. We will provide an update as soon as possible.
Oct 31, 14:01 CDT
Investigating - Potential problem with Box is under investigation. Technicians are investigating the issue.
Reported by Eric Haffey
Submitted by Kristy Kennedy
Questions 402-472-3970 or mysupport@nebraska.edu
Oct 31, 13:58 CDT
Firefly/SAP upgrade
Completed - All systems are operating normally. Work has been completed.
Oct 31, 10:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 06:00 CDT
Scheduled - RFC 4790: Firefly/SAP will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and SAP during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or mysupport@nebraska.edu
Oct 25, 17:04 CDT
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