Welcome to the University of Nebraska IT status page. Here you will find real-time information about status of our services.
Services with * indicate dashboard display only, 3rd Party component--to receive notifications go to the vendor status page.

More info at go.unl.edu/status or if you have questions or concerns, please contact ITS Computer Help Center 402-472-3970 or toll-free 866-472-3970 or Email: support@nebraska.edu
Follow IT Status via Twitter: @StatusNebraska
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Nov 20, 2024 - 12:01 CST
Investigating - A problem with the ITSM service (TeamDynamix / TDX) is under investigation. IT staff can load pages in the system but are unable to edit tickets at this time. Technicians are investigating the issue.

Questions 402-472-3970 or support@nebraska.edu

Nov 20, 2024 - 11:45 CST
Identified - ITS is working with vendors on a patch. Workarounds for affected devices are reseating the ethernet cable each occurrence, bypassing the phone and directly connecting a device to a dedicated wall jack (data port), or using Wi-Fi instead if available. Please report this issue even if using a workaround, to help track the number of affected devices. Problem ID: 22785
Oct 31, 2024 - 15:47 CDT
Update - ITS is continuing to troubleshoot this issue with support teams from our network and telephony vendors.

Users connected to the campus network via a wired connection through a Cisco VoIP telephone's pass-through connection may experience connectivity issues. Current workarounds for affected devices are bypassing the phone and directly connecting a device to a dedicated wall jack (data port), or using Wi-Fi instead if available.

Aug 29, 2024 - 15:51 CDT
Investigating - This issue is not wide spread but it is affecting a handful of users on UNK's, UNL's and, UNO's campuses. University Techs are working closely with both Cisco and Aruba support techs to resolve this issue.
Questions 402-472-3970 or support@nebraska.edu

Jul 12, 2024 - 15:18 CDT
Administrative & Business Operational
Business Applications (other) Operational
EMS Operational
Firefly and related applications ? Operational
MyBlue Operational
MyRecords Operational
MyRed ? Operational
Mavlink Operational
MyCSC Operational
MyNCTA Operational
MyPSC Operational
NeBIS/SAP Operational
NeSIS (PeopleSoft) Operational
WildcatsOnline Operational
Communication & Collaboration Operational
Digital Signage Operational
Public Information Apps Operational
Telephone Services Operational
Website Services Operational
Zoom Operational
Microsoft 365 - Outlook (Exchange Online) Operational
Microsoft 365 - Teams (Communication & Voice) Operational
Microsoft 365 - Teams (Collaboration & Storage) Operational
Microsoft 365 - Sharepoint / OneDrive (Storage) Operational
Microsoft 365 - Other Apps (PowerApps, Office, etc...) Operational
Microsoft 365 / ProofPoint - Email Deliverability & Processing Operational
NUGsuite (Google Apps for Education) Operational
Communication tools (other) Operational
Cellular Services ? Operational
Desktop & Mobile Computing Operational
Desktop & Device management ? Operational
Kiosk printing Operational
Infrastructure Operational
Data Center Services ? Operational
IP Address Management (DNS/DHCP) Operational
Network Backbone ? Operational
Network Nebraska Operational
Regional | National Internet Service Provider ? Operational
Server and Storage Management ? Operational
KEARNEY - Wired Network Connections ? Operational
KEARNEY - Wireless Network Connections Operational
LINCOLN - City Campus Wired Network Connections Operational
LINCOLN - City Campus Wireless Network Connections Operational
LINCOLN - East Campus Wired Network Connections ? Operational
LINCOLN - East Campus Wireless Network Connections Operational
LINCOLN - Residence Hall Wired Network Connections (ResNet) Operational
LINCOLN - Residence Hall Wireless Network Connections (ResNet) Operational
OMAHA - Wired Network Connections Operational
OMAHA - Wireless Network Connections Operational
Nebraska Innovation Campus Connections ? Operational
Research Center & Extension Connections ? Operational
Information Security Operational
Authentication / Single Sign-On Operational
Authorization Operational
Two-Factor Authentication ? Operational
Virtual Private Network (VPN) Operational
PASM ? Operational
PEDM ? Operational
Teaching & Learning Operational
Academic Technologies (Other) Operational
Canvas Operational
Technology classrooms Operational
*Third-Party Statuses (Web Display only) ? Operational
Atlassian Support Support Portal Operational
Braintree APAC Processing Operational
Braintree API Operational
Braintree PayPal Processing Operational
Braintree United States Processing Operational
Delinea Account Lifecycle Manager Operational
Delinea Platform Operational
Delinea Privilege Manager Cloud Operational
Delinea Privileged Access Service / Cloud Suite Operational
Delinea Privileged Behavior Analytics Operational
Delinea Secret Server Cloud Operational
*Duo Security Admin Panel ? Operational
*Duo Security Cloud PKI ? Operational
*Duo Security Core Authentication Service ? Operational
*Duo Security Phone Call Delivery ? Operational
*Duo Security Push Delivery ? Operational
*Duo Security SMS Message Delivery ? Operational
GitHub Operational
Google Apps Classroom Operational
Google Apps Docs Operational
Google Apps Drive Operational
Opsgenie Incoming Integration Flow Operational
Opsgenie Outgoing Integration Flow Operational
Salesforce UNK ? Operational
Salesforce UNL ? Operational
Salesforce UNO ? Operational
Smartsheet Mobile/API Operational
Smartsheet SSO (Single Sign-On) Operational
Smartsheet Web Application Operational
Statuspage Email Notifications Operational
Statuspage SMS Notifications Operational
Zoom Cloud Room Connector-Display only ? Operational
Zoom Group Messaging ? Operational
Zoom Meetings ? Operational
Zoom Telephone Services ? Operational
Zoom Video Webinars ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Network Backbone upgrade Nov 20, 2024 20:00-20:30 CST
RFC 70786: Network Backbone will undergo maintenance. Direct impact: No impact is expected. Possible impact: Network Nebraska and Greater Nebraska could have brief switch hit as traffic is re-routed to alternate paths. In response to Friday's outage ITS will be adding a 100 GB redundant path to the backbone between Lincoln and Omaha during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Nov 20, 2024 - 13:57 CST
Firefly/NeBIS upgrade Nov 21, 2024 06:00-06:45 CST
RFC 66620: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Nov 06, 2024 - 17:50 CST
Server Hosting - Windows servers impaired service Nov 23, 2024 22:00 - Nov 24, 2024 12:00 CST
RFC 67389: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, group 2, will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Nov 14, 2024 - 15:58 CST
Network Backbone impaired service Nov 24, 2024 09:00-17:00 CST
RFC 66340: Network Backbone in Lincoln will have reduced performance during maintenance. Direct impact: Most routes will failover to redundant connections including Greater Nebraska, Lincoln, Lincoln - LPV, Network Nebraska. Sites with an outage include; West Central Research, Extension and Education Center, Ashfall Fossil Beds, Buffalo County Extension, Cedar Point Biological Station, Nebraska College of Technical Agriculture, Custer County Extension, Hall County County Extension, Haskell Ag Labs, Eastern Nebraska Research, Extension and Education Center, Red Willow County Extension, High Plains Ag Lab, Cheyenne County Extension, Valley County Extension, Dawson County Extension, Cass County Extension. Gage County Extension, Holt County Extension, Merrick County Extension, Platte County Extension, Cuming County Extension, Douglas County Extension, Washington County Extension Blair, Box Butte County Extension, Panhandle Research, Extension and Education Center. Possible impact: Some impact as traffic routes to alternate paths at the start and end of work is possible. ITS will be replacing the Nebraska Hall WAN router during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Nov 07, 2024 - 16:50 CST
RFC 40172: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Aug 14, 2024 - 16:30 CDT
Telephone - UNL upgrade Nov 25, 2024 22:00-22:30 CST
RFC 70577: Telephones in Lincoln will undergo maintenance. Direct impact: No impact is expected. ITS will be updating the Lincoln telephone router during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Nov 20, 2024 - 14:38 CST
Firefly/NeBIS upgrade Nov 26, 2024 06:00-06:45 CST
RFC 66621: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Nov 06, 2024 - 17:51 CST
VMware upgrade Nov 26, 2024 18:00 - Nov 27, 2024 00:00 CST
RFC 67112: VMware will undergo maintenance. Direct impact: No impact is expected. ITS will be upgrading VMware ESX in Lincoln and Omaha during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Nov 07, 2024 - 16:58 CST
Firefly/NeBIS upgrade Nov 28, 2024 06:00-06:45 CST
RFC 66622: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Nov 06, 2024 - 17:53 CST
NCTA Network impaired service Nov 30, 2024 02:00-03:00 CST
RFC 66982: NCTA network will have reduced performance during maintenance. Direct impact: Wireless access will be interrupted for a few minutes. ITS will be loading new code in access points during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Nov 14, 2024 - 16:15 CST
RFC 40174: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Aug 14, 2024 - 16:34 CDT
Firefly/NeBIS Downtime Dec 6, 2024 17:00 - Dec 9, 2024 07:00 CST
RFC 68708: Firefly/NeBIS will be unavailable during maintenance. ITS will be restarting servers, applying patches, adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Nov 14, 2024 - 16:18 CST
RFC 40175: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Aug 14, 2024 - 16:42 CDT
Firefly/NeBIS Downtime Dec 13, 2024 17:00 - Dec 16, 2024 07:00 CST
RFC 68742: Firefly/NeBIS will be unavailable during maintenance. ITS will be restarting servers, applying patches, adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Nov 14, 2024 - 16:22 CST
RFC 40176: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Aug 23, 2024 - 16:11 CDT
SEC Data Center down time Dec 21, 2024 13:00-17:00 CST
RFC 64120: SEC Data Center will be unavailable during maintenance. Direct impact: An outage for all hosts connected to SEC data center switches. ITS will be updating switch firmware during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Nov 01, 2024 - 13:29 CDT
UNO Network impaired service Dec 22, 2024 00:00-06:00 CST
RFC 65360: UNO Network will have reduced performance during maintenance. Direct impact: No impact is expected. Possible impact: Loss of backbone redundancy may cause issues. ITS will be updating firmware on distribution switches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Nov 01, 2024 - 13:36 CDT
RFC 40178: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Aug 14, 2024 - 16:45 CDT
UNK Network impaired service Dec 26, 2024 07:00-12:00 CST
RFC 60595: Network in Kearney will have reduced performance during maintenance. Direct impact: No impact is expected. Possible impact: Loss of redundancy may cause issues. ITS will be updating firmware on distribution switches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Oct 28, 2024 - 09:21 CDT
Greater Nebraska Network impaired service Dec 26, 2024 07:00-12:00 CST
RFC 60600: Network in Greater Nebraska will have reduced performance during maintenance. Direct impact: No impact is expected. Possible impact: Loss of redundancy may cause issues. ITS will be updating firmware on distribution switches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted on Oct 28, 2024 - 09:24 CDT
Past Incidents
Nov 20, 2024

Unresolved incident: ITSM (TeamDynamix / TDX) is under investigation.

Nov 19, 2024
Completed - The scheduled maintenance has been completed.
Nov 19, 19:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 18:00 CST
Scheduled - RFC 68560: Delinea will undergo maintenance. Direct impact: No impact is expected. ITS will be activating automatic Import of accounts in the NEAD privileged OU to Delinea during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Nov 14, 16:03 CST
Completed - The scheduled maintenance has been completed.
Nov 19, 06:45 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 06:00 CST
Scheduled - RFC 66619: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Nov 6, 17:47 CST
Nov 18, 2024
Resolved - All systems are operating normally. This issue is resolved.
Nov 18, 07:59 CST
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Nov 15, 19:58 CST
Update - The third-party vendor has identified the location of the fiber cut and is currently on site to make repairs. ITS continues to implement mitigations to limit the impact of the current outages.
Nov 15, 13:14 CST
Update - The third-party vendor has identified the location of the fiber cut and is currently on site to make repairs. ITS continues to implement mitigations to limit the impact of the current outages.
Nov 15, 13:00 CST
Identified - ITS has identified a fiber cut in a third-party provider's connection as the cause of the issues, and steps are being taken to remediate impact to affected services. Most facilities on the Kearney, Lincoln, and Omaha campuses have at least limited connectivity at this time. Workarounds are currently being implemented to restore connectivity to some Outstate and Network Nebraska locations that remain offline at this time.
Nov 15, 12:18 CST
Investigating - A problem with network connectivity is under investigation. Technicians are investigating the issue.

Questions 402-472-3970 or support@nebraska.edu

Nov 15, 11:32 CST
Completed - The scheduled maintenance has been completed.
Nov 18, 03:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 00:00 CST
Scheduled - RFC 40169: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Aug 14, 16:29 CDT
Nov 17, 2024
Completed - The scheduled maintenance has been completed.
Nov 17, 12:01 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 03:00 CST
Scheduled - RFC 67392: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, ES group, will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Nov 14, 15:55 CST
Completed - The scheduled maintenance has been completed.
Nov 17, 12:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 22:00 CST
Scheduled - RFC 67388: Server Hosting - Windows servers will have reduced performance during maintenance. Direct impact: Windows servers, group 1, will be restarted to apply patches. ITS will apply OS and software patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Nov 14, 15:54 CST
Nov 16, 2024
Completed - The scheduled maintenance has been completed.
Nov 16, 09:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 08:00 CST
Scheduled - RFC 69268: Git will undergo maintenance. Direct impact: The Git GUI and connections to the code repository could be briefly unavailable. ITS will be applying GitLab application patches during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Nov 14, 15:52 CST
Nov 15, 2024
Completed - The scheduled maintenance has been completed.
Nov 15, 12:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 10:30 CST
Scheduled - RFC 69337: Platte County Ext Office network will be unavailable during maintenance. ITS will be switching to a new ISP for the Platte County Ext Office SD-Wan during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Nov 14, 16:09 CST
Nov 14, 2024
Completed - The scheduled maintenance has been completed.
Nov 14, 06:45 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 06:00 CST
Scheduled - RFC 66615: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Nov 6, 17:45 CST
Nov 13, 2024

No incidents reported.

Nov 12, 2024
Completed - The scheduled work has been completed.
Nov 12, 21:53 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 18:00 CST
Scheduled - RFC 59635: Telephones in Kearney and Omaha will have reduced performance during maintenance. Direct impact: Telephones will reboot. ITS will be updating security settings during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Oct 31, 15:30 CDT
Completed - The scheduled maintenance has been completed.
Nov 12, 06:45 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 06:00 CST
Scheduled - RFC 66613: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Nov 6, 17:44 CST
Nov 11, 2024
Resolved - All systems are operating normally. This issue is resolved.
Nov 11, 09:41 CST
Monitoring - All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Nov 11, 08:32 CST
Identified - A problem with Tableau authentication is under investigation. Technicians are investigating the issue.

Questions 402-472-3970 or support@nebraska.edu

Nov 11, 08:29 CST
Completed - The scheduled maintenance has been completed.
Nov 11, 03:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 00:00 CST
Scheduled - RFC 40165: NeSIS - PeopleSoft System will undergo maintenance. Direct impact: No impact is expected. ITS will be adding enhancements and bug fixes to the PeopleSoft System including Mavlink, MyBlue, MyCSC, MyNCTA, MyPSC, MyRecords, MyRED and WildcatsOnline during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Aug 14, 16:26 CDT
Nov 10, 2024
Completed - The scheduled maintenance has been completed.
Nov 10, 10:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 09:00 CST
Scheduled - RFC 66813 & 66868: TrueYou will have reduced performance during maintenance. Direct impact: Users will be unable to use Self Service features such as, forgot password, change password, account claim, account look ups, and Duo device management while changes are being deployed. Possible impact: TrueYou and Grouper may have performance impacted for several hours after these changes are deployed. ITS will be updating Registry scoring and deleting NEAD for non-active users during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Nov 7, 14:04 CST
Nov 9, 2024
Completed - The scheduled maintenance has been completed.
Nov 9, 10:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 09:00 CST
Scheduled - RFC 65710: Network Backbone at PKI will have reduced performance during maintenance. Direct impact: NU Foundation in Omaha will experience a full outage for the duration of maintenance. Other sites will failover to redundant paths. ITS will be updating config and firmware for WAN router and switch at PKI during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Nov 7, 10:44 CST
Nov 8, 2024

No incidents reported.

Nov 7, 2024
Completed - The scheduled maintenance has been completed.
Nov 7, 06:45 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 06:00 CST
Scheduled - RFC 66612: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Nov 6, 17:42 CST
Nov 6, 2024

No incidents reported.