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MS365 email bounce issue identified

Incident Report for IT

Resolved

All systems are operating normally. This issue is resolved.
Updated by Bryan Fitzgerald

Posted Jan 13, 2026 - 08:57 CST

Monitoring

All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Bryan Fitzgerald

Posted Jan 12, 2026 - 14:24 CST

Identified

ITS has identified the cause of the issues and is taking steps to remediate impact to affected services. Domains impacted thus far are Nebraska.edu, UNOmaha.edu, UNL.edu and UNK.edu.
Updated by Bryan Fitzgerald

Posted Jan 12, 2026 - 12:45 CST

This incident affected: Communication & Collaboration (Microsoft 365 - Outlook (Exchange Online)).