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Edge Network Connectivity Issues on UNL City Campus under investigation

Incident Report for IT

Resolved

All systems are operating normally. This issue is resolved.

Posted Feb 20, 2024 - 09:15 CST

Monitoring

All issues appear to have subsided, and all systems are performing as expected. The primary affected devices were IoT and gaming consoles. We're continuing to monitor for any reoccurring problems.

Posted Feb 19, 2024 - 12:19 CST

Identified

ITS has identified the cause of the issues and is taking steps to remediate impact to affected services.

Posted Feb 19, 2024 - 12:15 CST

Investigating

A problem with connectivity to the edge network on UNL's City Campus in Lincoln is under investigation. Technicians are investigating the issue.

Questions 402-472-3970 or support@nebraska.edu

Posted Feb 19, 2024 - 12:14 CST

This incident affected: Infrastructure (LINCOLN - City Campus Wired Network Connections, LINCOLN - City Campus Wireless Network Connections, LINCOLN - Residence Hall Wired Network Connections (ResNet), LINCOLN - Residence Hall Wireless Network Connections (ResNet)).