Automatic Call Distribution impaired service

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Scheduled Maintenance Report for IT

Completed

All systems are operating normally. Work has been completed.

Posted Nov 23, 2020 - 20:07 CST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 23, 2020 - 18:30 CST

Scheduled

RFC-8165: Automatic Call Distribution in Lincoln will have reduced performance during maintenance. Direct impact: No impact is expected. Possible impact: Calls will be switched to redundant paths. ITS will be reconfiguring ACD Trunks during this time.
Entered by - Loren Frerichs Questions 402-472-3970 or support@nebraska.edu

Posted Nov 20, 2020 - 17:29 CST

This scheduled maintenance affected: Communication & Collaboration (Telephone Services).