eduroam under investigation

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Incident Report for IT

Resolved

All systems are operating normally. This issue is resolved.
Updated by Loren Frerichs

Posted Aug 30, 2021 - 14:59 CDT

Monitoring

Systems are performing as expected and the issue is resolved at this time. ITS will continue to closely monitor the situation over the next 24 hours.
Submitted by Loren Frerichs

Posted Aug 23, 2021 - 17:18 CDT

Identified

Load issue has been mitigated and connection failures are reducing. ITS continues to monitor the issue.
Updated by Loren Frerichs

Posted Aug 23, 2021 - 11:46 CDT

Update

We continue to receive reports of devices being unable to connect to eduroam. Most devices appear to eventually connect, but we are investigating the root cause related to the increased load on the system with the start of the fall semester.

Posted Aug 23, 2021 - 10:23 CDT

Update

We are continuing to investigate this issue.

Posted Aug 23, 2021 - 09:57 CDT

Investigating

An intermittent eduroam connection problem is under investigation. Technicians are investigating the issue.
Reported by Greg Gray
Submitted by Loren Frerichs
Questions 402-472-3970 or support@nebraska.edu

Posted Aug 23, 2021 - 09:55 CDT

This incident affected: Infrastructure (Network Backbone, LINCOLN - City Campus Wired Network Connections, LINCOLN - East Campus Wired Network Connections).