Phone Service in Seaton, Benton, Fairfield Halls Under Investigation

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Incident Report for IT

Resolved

This incident has been resolved.

Posted Feb 25, 2020 - 10:48 CST

Update

Windstream is continuing to work on this issue.

Posted Feb 24, 2020 - 16:43 CST

Update

Windstream is continuing to work on this issue, expected resolution should be Friday end of the business day.

Posted Feb 19, 2020 - 13:04 CST

Identified

Windstream has identified the cause of the issues and is taking steps to remediate impact to affected services.
Updated by Paula Lampe

Posted Feb 18, 2020 - 17:01 CST

Investigating

Potential problem with some lines of phone service in Seaton Hall, Benton Hall and Fairfield Hall. Windstream techinicians are working on a trunking cable and are aware of the issue.
Reported by Paula Lampe
Submitted by William Jones
Questions 402-472-3970 or support@nebraska.edu

Posted Feb 18, 2020 - 10:51 CST

This incident affected: Communication & Collaboration (Telephone Services).