ITS Billing System under investigation

Welcome to the University of Nebraska IT status page. Here you will find real-time information about status of our services.
Services with * indicate dashboard display only, 3rd Party component--to receive notifications go to the vendor status page.

More info at go.unl.edu/status or if you have questions or concerns, please contact ITS Computer Help Center 402-472-3970 or toll-free 866-472-3970 or Email: support@nebraska.edu
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Incident Report for IT

Resolved

All systems are operating normally. This issue is resolved.

Posted Jan 17, 2023 - 17:19 CST

Monitoring

All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.

Posted Jan 13, 2023 - 14:17 CST

Identified

ITS and the vendor who hosts this service have identified the cause of the issues and are taking steps to remediate impact to affected services.

Posted Jan 13, 2023 - 11:58 CST

Update

We are continuing to investigate this issue.

Posted Jan 13, 2023 - 08:52 CST

Investigating

Potential problem with the ITS Billing System (Pinnacle) is under investigation. Technicians are investigating the issue.

Questions 402-472-3970 or support@nebraska.edu

Posted Jan 13, 2023 - 08:46 CST

This incident affected: Administrative & Business (Business Applications (other)).