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Bridge authentication under investigation

Incident Report for IT

Resolved

All systems are operating normally. This issue is resolved.
Posted Oct 04, 2023 - 08:09 CDT

Update

We are continuing to monitor for any further issues.
Posted Oct 04, 2023 - 08:08 CDT

Monitoring

All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Posted Oct 03, 2023 - 16:21 CDT

Identified

ITS, and Bridge Engineering team, have identified the cause of the issues and is taking steps to remediate impact to affected services.
Posted Oct 03, 2023 - 15:21 CDT

Investigating

A problem with Bridge authentication is under investigation. Technicians are investigating the issue.
Posted Oct 03, 2023 - 14:17 CDT
This incident affected: Teaching & Learning (Academic Technologies (Other)).