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Bridge Employee Learning Management System - Monitoring

Incident Report for IT

Resolved

This incident has been resolved.
Posted Apr 16, 2021 - 23:10 CDT

Update

Reporting functionality in Bridge continues to operate in a degraded manner with incomplete information being provided in reports. Managers may not be able to view the training completion status of all employees who report to them at this time. The degradation does not impact the ability for users to sign up for or complete training on the system.
Submitted by Kristy Kennedy
Posted Apr 14, 2021 - 11:15 CDT

Monitoring

Functionality within Bridge for training courses has been resumed for all users. Some degradation still exists for managers or admins running reports with getting partially incomplete data on selected individuals. We're continuing to monitor for any reoccurring problems.
Submitted by Kylie Longwell
Posted Apr 08, 2021 - 14:34 CDT

Identified

Bridge is currently operating at a reduced capacity due to an issue processing data feeds. Some users are not able to log in and reporting capabilities within the system contain incomplete information. The vendor is working on the issue.
Reported by Rick Murch-Shafer
Submitted by Loren Frerichs
Questions 402-472-3970 or support@nebraska.edu
Posted Apr 07, 2021 - 09:07 CDT
This incident affected: Administrative & Business (Business Applications (other)).