Wepa printer kiosks under investigation
Incident
Report for IT
Resolved
All systems are operating normally. This issue is resolved.
Monitoring
All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Wepa provided the following update:
"We experienced a widespread outage due to unexpected issues with an overnight kiosk application update. Our developmental team has been made aware of the issue and pushed out another update this morning to resolve the issue. Our affected kiosk numbers are in the single digits now. If you are still having issues or have any questions or concerns, please let us know and we'll be happy to assist."
Wepa provided the following update:
"We experienced a widespread outage due to unexpected issues with an overnight kiosk application update. Our developmental team has been made aware of the issue and pushed out another update this morning to resolve the issue. Our affected kiosk numbers are in the single digits now. If you are still having issues or have any questions or concerns, please let us know and we'll be happy to assist."
Identified
At this time, only a small number of printing kiosks in Kearney and Lincoln are inoperable.
Wēpa provided the following information: "We are experiencing widespread outages due to unexpected issues with a kiosk application update that went out yesterday/overnight. Our higher level developmental team members have already been notified and are currently working to resolve the issue."
We will post additional updates as more information becomes available.
Wēpa provided the following information: "We are experiencing widespread outages due to unexpected issues with a kiosk application update that went out yesterday/overnight. Our higher level developmental team members have already been notified and are currently working to resolve the issue."
We will post additional updates as more information becomes available.
Investigating
A problem with Wepa printer kiosks is under investigation. Technicians are investigating the issue.
Questions 402-472-3970 or support@nebraska.edu
Questions 402-472-3970 or support@nebraska.edu
This incident affected: Desktop & Mobile Computing (Kiosk printing).