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Automatic Call Distribution system (ACD) - upgrade
Incident Report for IT
This work has been completed at this time
Posted Dec 01, 2022 - 15:42 CST
RFC-11682: The Automatic Call Distribution system (ACD) will undergo maintenance. Direct impact: none. ITS will be updating software on a secondary server during this time.
Posted Dec 01, 2022 - 12:33 CST
This incident affected: Communication & Collaboration (Telephone Services).