LastPass Under Investigation

Welcome to the University of Nebraska IT status page. Here you will find real-time information about status of our services.
Services with * indicate dashboard display only, 3rd Party component--to receive notifications go to the vendor status page.

More info at go.unl.edu/status or if you have questions or concerns, please contact ITS Computer Help Center 402-472-3970 or toll-free 866-472-3970 or Email: support@nebraska.edu
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Incident Report for IT

Resolved

All systems are operating normally. This issue is resolved.

Posted Mar 31, 2021 - 11:20 CDT

Monitoring

All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Submitted by Loren Frerichs

Posted Mar 31, 2021 - 08:27 CDT

Update

We are continuing to work through our inability to access shared folders with LastPass support.

In the meantime if your team requires credentials for a tool or service we ask that your manager email
its-sec-ops@nebraska.edu and I will coordinate with you to try to facilitate the request.

Thank you for your time,

Posted Mar 30, 2021 - 16:22 CDT

Identified

ITS has identified the cause of the issues and is taking steps to remediate impact to affected services. LastPass users do not have access to the Sharing Center, they do have access to their personal vaults.
Updated by Loren Frerichs

Posted Mar 30, 2021 - 09:47 CDT

Update

We are continuing to investigate this issue.

Posted Mar 30, 2021 - 08:03 CDT

Investigating

Potential problem with LastPass is under investigation. Some users are having issues logging in. Technicians are investigating the issue.
Reported by Mike Wassenmiller
Submitted by Kristy Kennedy
Questions 402-472-3970 or support@nebraska.edu

Posted Mar 30, 2021 - 08:00 CDT

This incident affected: Administrative & Business (Business Applications (other)) and Information Security (Authorization).