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MS365 Office Licensing issue identified

Incident Report for IT

Resolved

This incident has been resolved.

Posted Aug 25, 2026 - 08:40 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 24, 2026 - 16:04 CDT

Update

The vendor is continuing efforts to restore traffic within the impacted environment.

As a temporary workaround, please access your Office applications via the web at portal.office.com.
Updated by Bryan Fitzgerald

Posted Aug 24, 2026 - 14:30 CDT

Identified

The vendor has posted a service degradation for trying to active new or refresh existing Office 365 applications. The vendor is actively working to resolve this issue however there is currently no timetable.
Updated by Bryan Fitzgerald

Posted Aug 24, 2026 - 11:19 CDT

This incident affected: Communication & Collaboration (Microsoft 365 - Other Apps (PowerApps, Office, etc...)).