Welcome to the University of Nebraska IT status page. Here you will find real-time information about status of our services. Services with * indicate dashboard display only, 3rd Party component--to receive notifications go to the vendor status page.
All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Posted Oct 19, 2026 - 11:17 CDT
Identified
The vendor, Calero (who owns Pinnacle), has confirmed that all of their hosted Pinnacle sites are offline at this time and they are troubleshooting the outage at this time.
The platform is currently inaccessible to all users including back office staff and departmental contacts who access monthly telecommunications invoices.
We will provide updates here as more information becomes available.
Posted Oct 19, 2026 - 11:10 CDT
Investigating
A problem with the ITS Billing portal, hosted by Pinnacle, is under investigation. Technicians are investigating the issue. Reported by Rich Horner Questions 402-472-3970 or support@nebraska.edu
Posted Oct 19, 2026 - 11:03 CDT
This incident affects: Administrative & Business (Business Applications (other)).
