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CoPilot Chat in MS365 Apps issue identified

Incident Report for IT

Resolved

This incident has been resolved.
Posted Apr 23, 2026 - 10:02 CDT

Identified

Microsoft is currently updating their applications to allow for the removal of the copilot button. During this transition users who have manually turned off CoPilot in an app may see if come back until Microsoft is done with the change.

The default version of CoPilot in Microsoft 365 applications is CoPilot chat which does not have access to your user data. At this time Microsoft has not provided an ETA for the completion of this change.

Updated by Brandon Young
Posted Apr 20, 2026 - 09:08 CDT
This incident affected: Communication & Collaboration (Microsoft 365 - Outlook (Exchange Online), Microsoft 365 - Other Apps (PowerApps, Office, etc...)).