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Jamf Pro under investigation

Incident Report for IT

Resolved

All systems are operating normally. This issue is resolved.

Posted Oct 01, 2025 - 07:53 CDT

Monitoring

Our vendor has implement a fix and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.

Posted Sep 30, 2025 - 17:21 CDT

Investigating

ITS and Jamf Professional Support are investigating an intermittent device connection issue with the Jamf Pro cloud service. The issue impacts regular device policy check-ins, Self Service, and device enrollment. The admin web console is available.
Questions 402-472-3970 or support@nebraska.edu

Posted Sep 30, 2025 - 09:05 CDT

This incident affected: Desktop & Mobile Computing (Desktop & Device management).