SharePoint and OneDrive Login and file access under investigation

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Incident Report for IT

Resolved

All systems are operating normally. This issue is resolved.

Posted Mar 25, 2024 - 13:16 CDT

Monitoring

All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.

Posted Mar 18, 2024 - 12:35 CDT

Identified

The vendor has identified the issue and is working to restore services.

Posted Mar 15, 2024 - 09:43 CDT

Update

Technicians are continuing to investigating the issue and a workaround has been identified. If you are affected by this issue please use the VPN to connect prior to trying to use SharePoint or Onedrive. This is not currently affecting chat or meetings within Teams and not all users may be affected.
Updated by Brandon Young
Submitted by Brandon Young
Questions 402-472-3970 or support@nebraska.edu

Posted Mar 11, 2024 - 09:03 CDT

Update

Technicians are continuing to investigating the issue. This is not currently affecting chat or meetings within Teams and not all users may be affected. Affected users may have issues logging into OneDrive and Sharepoint both on the web and via the app as well as may not be able to access files in SharePoint, OneDrive or through Teams.
Updated by Brandon Young
Submitted by Brandon Young
Questions 402-472-3970 or support@nebraska.edu

Posted Mar 07, 2024 - 14:06 CST

Investigating

A problem with Site and File access in SharePoint Online and Teams is under investigation. Technicians are investigating the issue. This is not currently affecting chat or meetings within Teams and not all sites may be affected.
Reported by Brandon Young
Submitted by Brandon Young
Questions 402-472-3970 or support@nebraska.edu

Posted Mar 06, 2024 - 13:46 CST

This incident affected: Communication & Collaboration (Office 365 (Email & Apps)).