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UNLcms issue identified

Incident Report for IT

Postmortem

Database sync failed after upgrades due to va version mismatch.

Posted May 07, 2024 - 13:47 CDT

Resolved

All systems are operating normally. This issue is resolved.

Posted May 07, 2024 - 13:45 CDT

Monitoring

The database node has been brought back online.

Posted May 06, 2024 - 10:53 CDT

Identified

ITS has identified the cause of the issues and is taking steps to remediate impact to affected services. A Datatbase node for UNLcms and www.unl.edu is offline, pages are being served but there is reduced capacity.
Reported by Tim Steiner
Submitted by Loren Frerichs
Questions 402-472-3970 or support@nebraska.edu

Posted May 06, 2024 - 09:10 CDT

This incident affected: Communication & Collaboration (Website Services).